Customer
Discussion List
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Is it possible to restrict an account from creating transactions if they have delinquent transactionSummary: We are currently configuring the collections module, and one of the needs of our client is the ability to restrict any further transactions(invoice, credit, deb… -
Ability to view all the transactions that are overdue against a customer across all LE’s.Summary: In a scenario where in a user is Collector for more than one entity is there a way for them to view all overdue transactions across multiple LE's in the collect… -
Import of AR invoices with Document number using FBDISummary: I was trying to Import AR invoices with Document number using FBDI, but its importing without document number. Anyone tried this? as its not working on Gapless/…Srujana Vemanamanda 61 views 3 comments 0 points Most recent by Jesús Vega-Oracle Receivables & Collections
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Create Customer Statement error for emailSummary: Getting the below error while running the Create Customer statement process. The setup is correctly set up. The Create Customer Statements process can't find a …
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How to mandate the Registration Number field per customer site purpose?Summary: Client needs to mandate the Registration Number field per customer site purpose through page personalization, for example for bill to site only. How to achieve …SherryCai#*#888 11 views 2 comments 0 points Most recent by Jesús Vega-Oracle Receivables & Collections
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How to create DFF in the customer page using rest api/soap?We created a customer using the rest api and soap services. But now we need to add some DFF using those services. I can't find some guide on internet, can someone help m…
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Unable to Import Customer Account Relationship through FBDIDescription (Required): While creating Customer Account relationship through FBDI we are getting below errors. We are creating Account relationship for the existing cust…
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Issue Refund - No IBAN/Account warningIs there a possibility to have a refund from AR blocked when no bank account information is entered on the customer profile? When an AR refund is created in AP without a…Irene Kemkes-Goossen-Oracle 21 views 1 comment 0 points Most recent by Ashwin M-Oracle Receivables & Collections -
How to update Customer Site DFFs via UploadCustomersTemplate.xlsm FBDI?Summary: On the Customers tab of UploadCustomersTemplate.xlsm FBDI, I see that there are columns for populating Customer Account DFFs, but I don't see similar columns fo…User_2025-02-11-06-12-35-024 21 views 3 comments 1 point Most recent by Phaneendra Vadrevu Receivables & Collections -
Fusion Receivables Customer Import ErrorWe are looking for standard validations and list of standard errors on Customer FBDI Import objects like Party, Party Sites, Location, Account, Account Site, Account Sit…Narendra K M 51 views 3 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections -
Unable to update PreferredDeliveryMethod as Null using SOAP ServiceHi Team, We are trying to update PreferredDeliveryMethod as Blank/Null using soap service. We are getting status as Succeeded but changes are not reflecting. If we try t…Tamilselvan Natarajan 31 views 5 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Is there functionality to re-authorize credit a card token?Summary: Requirement to re-authorize a credit card every 7 days through integration with CyberSource. Content (required): We will use an integration with CyberSource to …
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Know about adherence to POPIA for South Africa Fusion implementationSummary: As per South Africa Regulations - The Protection of Personal Information Act (POPIA), customer and supplier data stored in Oracle Fusion should be removed when …
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Can we change length of state field present under customer?Summary: We have a requirement to keep state as 2 character field, but since its free text field it is holding so many values, can it be restricted to 2 characters? Cont…anupriverma 11 views 4 comments 0 points Most recent by Venkat Patlola-Oracle Receivables & Collections
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Purpose of associating a Bill-To site to a Ship-To site in the Customer MasterSummary: Hi Experts, We are looking to understand the purpose of associating a Bill-To site to a Ship-to address in the customer master. Content (please ensure you mask … -
How to load Customers without Customer Number, Account Number using FBDISummary: We have a requirement to load new customers into the application (Accounts Receivables) using the extracted data from source system (eBS) which do not have the …mbs_ 81 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Read Only Access for AR- Credit LimitSummary: Hi We have a requirement to provide view or read only access to specific user for AR - Credit Limit task. Created custom role by following below link and added …
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Do pending payments from a customer account for credit limit defined for customer?Hello Team, We would like to know if credit hold check would be applied on an a Sales Order in OM, if the below criteria is met - Customer has $1 Million credit limit, N…
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SQL Query to Retrieve based on Customer ShipTo Site NumberSummary: Hi, I need SQL Query to Retrieve below data from Ship to Site Number OrigSysShipPartyId OrigSysShipPartySiteId Original System Ship-to Customer Reference Origin…Mahmoud9308 813 views 3 comments 0 points Most recent by Karun Jain-Oracle Receivables & Collections
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How to bifurcate we customers of 2 different teams in a Single Business unitSummary: Requirement to bifurcate customers of 2 teams in a single business unit. Content (please ensure you mask any confidential information): There are different cust…
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Is it possible to mark a standard field as required in creating Customer Oracle Cloud?Is it possible to mark a standard field as required in creating Customer Oracle Cloud?Briggith Alejandra Briceño Bermudez 1 view 2 comments 0 points Most recent by Karun Jain-Oracle Receivables & Collections
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How to pass Business Unit for Customer Site while creating Customers using Customer FBDI UploadSummary: We are trying to load Customers using FBDI (CustomerImportTemplate.xlsm) Content (please ensure you mask any confidential information): We are not able to find …Abhishek Sinha 133 views 3 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Can ORACLE Fusion (CX Sales) integrate an external system using protocol POP3 or IMAP or MAPI ?Summary: We are required to verify CX sales customer emails with an external email verification system using the POP3 or IMAP or MAPI protocols. Content (please ensure y…Rajesh Anguluri 1 view 1 comment 0 points Most recent by Priscila Terazawa - Support-Oracle Reporting & Analytics for Sales