Order Management
Discussion List
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Unable to cancel TO LineSummary: We are unable to cancel the Transfer order line, after cancellation line status still shows as Awaiting shipping for SO and TO. Please let us know if we are mis… -
Actual Fulfillment Date not populated for Kit/PTO ModelSummary: Along the lines of the 25B Feature - Update Fulfillment Date According to Completion Step, we have set a Pause Step in the Orchestration (after shipment) as the…
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Original Order Reference hyperlink in RMA not working in Redwood UISummary: Hi, When opening RMA in Redwood UI and you click hyperlink for Original Order Reference it does not work. Is this a bug or known issue and some missing setup? @… -
The request to price the sales order couldn't be completed. Contact your help desk.Summary: Hello, I am getting the error: The request to price the sales order couldn't be completed. Contact your help desk. But the price is derived correctly in the sal…
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Number of lines in sales order view page in Redwood OMSummary: Hi, We have a requirement to create sales order with more than 50 lines in Redwood UI but after entering 50 lines observed that the page response is extremely s…
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Order & Ship from specific sub inventorySummary: Hey All, we have a requirement where Order type( For specific Customer) should only be shipped from a specific sub-inventory. No other orders should be allowed … -
How to do a mass cancellations of sales order lines?Summary: I trying to do a massive cancellation of lines in sales orders. Some order has lines in closed status, awaiting billing etc, but the lines in awaiting shipping …
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Can we modify attachments in sales order without creating a revision in redwood or classic UISummary: Can we modify attachments in sales order without creating a revision in redwood or classic UI Content (please ensure you mask any confidential information): Ver…
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Getting error after confirming the shipments in order management.Order management can't process the request from receiving because the {VALUE} value in the {ATTR} attribute isn't valid. Details: Make sure the value works correctly for…
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How to setup order orchestration rules in EST instead of UTC?Summary: I have created a pause step in my orchestration to release automatically at 8:30PM EST every night. Order orchestrations are setup in UTC so there is a time con…
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Sales order report customization and how to get XML for current Sales orderSummary: I have to customize Sales order report of the below path. But this Data Model SQL query is not exposed. Oracle has provided the sample xml in datamodel properti…
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Default Timestamp 00:00 when override SAD or SSD in RedwoodSummary: Hi, When you manually update in Sales Order Line SAD or SSD in Redwood screen the timestamp gets defaulted to 00:00. This is a bit confusing specially when work…
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EFF based pause rule where it automatically releases when the entered date in EFF matches sysdateSummary: Business have a requirement where we need an orchestration having EFF and Pause rule within it, so that when the date is entered in the EFF, pause should be rel…
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Discrepancy in OM Extension warning messages between Redwood and Classic UIsSummary: We have lots of warning messages defined in OM groovy extensions. They show normally in classic UI, while in Redwood it is returning "The XXEXTENSIONNAMEXX exte… -
Sales Orders Stuck in "Approval Pending" / Lines "Not Started" Without Matching Any Approval ruleSince Wednesday, May 6, 2026, approximately 70% of Sales Orders created in Oracle Fusion Order Management enter the header status "Approval Pending" with lines remaining…
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We need to filter Customer LOV based on Business unit in order managementSummary: In order management, we have need to set Business unit and then get the customer names who belong to that business unit only. For now, same customer names are c…
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OM Extension not working in Redwood UISummary: We have OM extension to check for when the order adjustment reason is not filled for sales order revision. when testing in Redwood, no error message was prompte…
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Releasing SO Reservations (Either System-Generated or Manual) After a Given Time PeriodBusiness user has come up with a requirement: Item reservations made against sales orders (ie, manual reservations) be released (ie, the Available to Reserve quantity is…
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Triggering Multiple Requisitions/POs with Different Procurement BUs from a Single Drop Ship OrderWe are working on a POC for a Drop Ship scenario where a multi-line Sales Order needs to trigger supply from different Procurement Business Units. Specifically: Line 1: …
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Unable to create a sales order from transfer orderSummary: Unable to create a sales order from transfer order Content (please ensure you mask any confidential information): We have the IR-TO scenario, but there is a req…
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Redwood OM Fields required to be displayed in Keyword searchDear Experts , I have below requirements from my customer while moving to Redwood from classic UI and it would be helpful if you can provide me step-by-step guidance on …
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Redwood Sales Orders and lines Default data is blankSummary: Dear Experts, We are observing a peculiar situation with Redwood OM page where none of the Sales order Information is available, either in Sales Order tab or Sa…
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CUSTOMER CONSIGNED INVENTORYHow to model the customer consigned inventory for Oracle cloud Fusion, ideas for a different custom solution approach. refer attached document for details. Regards, Jai -
Prevent Sales Order Line Updates After Pick Release Using Processing ConstraintsWe have a business requirement in Oracle Fusion Order Management / Inventory where we need to control updates on a Sales Order Line based on its fulfillment status. 🔹 B…
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We can't enable the ORA_RCS_ENABLE_PROJECTS_IN_SCM_PRC profileSummary: We saw this article and are trying to add the project details to sales order. https://docs.oracle.com/en/cloud/saas/readiness/scm/26b/order26b/26B-order-mgmt-wn…
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Redwood UI – OM extension continues to show errors on SO even after the values have been updatedSummary: Hello Team, We have a requirement to trigger an error through OM extensions when a Sales Order line attribute (e.g., Shipping Method) is left blank at the line …
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Calculate the consultancy commission fee from the employee salary package amount paid by XYZ companySummary: We have a requirement to derive commission fee which will be paid by company to Consultancy for referring employee Content (please ensure you mask any confident…
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Cancel Sales Order not working in RedwoodSummary: Hi, I am facing a bug in Redwood Sales Order Cancel Action. So when I search either for Sales Orders or Sales Order Lines, select the order and click on cancel …
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approval on ship confirm using e signatureWhen I approve the shipping transaction, the approval process doesn't complete. The page remains stuck as if the user didn't approve the transaction. Since we are using …
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Send all shippable and non-shippable lines to invoicing after line shipSummary: Configure below mentioned rule in addition to default release rule[See note on default release rule page]. This rule is an example where customer wants to pause…