Reporting and Analytics
Discussion List
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CSAT score report - giving score, comments and agentSummary:I need very quickly to provide a CSAT survey report that can show the surveys answered within a certain timeframe Content (please ensure you mask any confidentia…Howard Williams 22 views 2 comments 0 points Most recent by Howard Williams Reporting & Analytics for B2C Service -
OTBI analysis using costing - receipt accounting real time concatenated segments not showing dataOTBI analysis using "costing - receipt accounting real time" concatenated segments not showing data when any other fields is added to the report.Assem Khaled 1 view 1 comment 0 points Most recent by Gayatri Chappalli-Oracle Reporting and Analytics for SCM
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Is there a report or analytics for activity notes?Summary: Analytics for activity notes Content (required): Hello, For the Service request module, we need to create a new report that can download the notes from the acti…Camilo Martinez-114335 31 views 3 comments 0 points Most recent by Camilo Martinez-114335 Reporting & Analytics for Fusion Service
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How to increase resulted row data limit in BIP data modelSummary: We have created a custom BIP data model and when we are trying to view data it is showing "ORA-01795: maximum number of expressions in a list is 1000" Content (…
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How to increase extraction capacity of a customized report?Summary: I need to extract the report over a 2-month interval, which would give approximately 100 000 lines. Content (required): I created a report with approximately 80…
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Analysis with link to attachmentsSummary: Download attachments from an analysis Content (required): Hello, the customer required to have the possibility in a pre existent analysis regarding SRs to downl…carolagalloni 11 views 4 comments 0 points Most recent by carolagalloni Reporting & Analytics for B2C Service -
Can we open a Quote Screen from CX DashboardSummary: We build a dashboard for quotes using standard subject area in analytics , there we have a information of Opportunity and Quotes. If we want to navigate to Quot…
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Moving ReportsSummary: Are there any negative affects to reorganizing the folders in reports explorer? Content (required): Are there any negative affects to reorganizing the folders i…kerry walker 21 views 2 comments 0 points Most recent by kerry walker Reporting & Analytics for B2C Service -
What is the table name where tasks of a Case is stored?Summary: We added a few tasks using 'Create Task' for a case in Case Management. Now, while creating a report, I can't find the table where these tasks are stored. Can a…
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How to create BI analysis for Sales Product and Product GroupsSummary: How to create BI analysis for Sales Product and Product Groups Content (required): Hi, We want to create a couple of analysis to show a list of product groups a…Max Prestes 31 views 2 comments 0 points Most recent by jiweiss-Oracle Reporting & Analytics for Sales -
Attachment ReportIs there a way to create a report on Account Attachments? Want to create a report that shows the Account and Attachment Name.
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search thread for "%"I am trying to search the incident summary/thread for "18%" but it is returning everything with 18 in it and ignoring the percent symbol. I can not find anything in the …Kim Dante 41 views 2 comments 0 points Most recent by Kim Dante Reporting & Analytics for B2C Service -
OTBI report not reflecting available values in HCM Time ManagementReport not reflecting correct data from the front-end. I'm using Workforce Management - Reported Time Cards Real Time as my subject area and would like to retrieve infor…
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Query in BIP report not showing result, what can I do to make it work? (SQL included)Summary: Content (required): Hi, I have created a report containing the receipts made for the selected time period. The report is showing the result when I limit the per…Mariyam129 44 views 1 comment 0 points Most recent by Rajasekhar Bandaru-Oracle Reporting and Analytics for SCM
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How to Set Date Format to Dashboard Prompt?Summary: How to Set Date Format to Dashboard Prompt? Content (required): How to Set Date Format to Dashboard Prompt? Does the Date Format shown by default is based on Us…Shivakumar Ayyanagowdar-Oracle 358 views 1 comment 0 points Most recent by Ian Rumble Reporting & Analytics for Sales -
How to Invoke http Request In reportSummary: HI, I am try to use in Invoke http Request in report but i am getting error Soap invocation failure. HTTP error code: '
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Error with dashboard linked to a infoletSummary: Hello, I have 3 infolets in the initial page and all are linked to a dashboard created at BI. When i put in page compose the path to the dashboard, the preview … -
How to call web service option in BI report.Summary: We have API end points & we need to add in Action Link in BI report in Invoke Web service Option. Please let me know how to make use this option Content (requir…
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Organization still has available incidentsSummary: Need to display a column on an existing Contacts report to display if the Organization the Contact is associated with has any available incidents to submit a ca…JLFolkman 11 views 1 comment 0 points Most recent by Rasheed Ahamed Reporting & Analytics for B2C Service
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Hide or Remove a tab from reportContent Hi All, I need to hide or remove a tab from report. I have attached screenshot. Please do the needful. Thanks in advance. Awaiting your response Regards, Mathan.…User_2025-02-03-17-48-20-813 46 views 6 comments 0 points Most recent by Anuj Behl Reporting & Analytics for B2C Service -
limit prompt values based on the analysis resultSummary: Is there a way to limit my prompt values based on the analysis result Content (required): Ex - for the Status prompt I don't want to see retired as a value, as …
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'My Knowledge' Search Results logicSummary Squencing logic for knowledge articles in the search results on the My KnowledgeContent Can anybody help with sharing the knowledge on the logic followed by the … -
Need query to pull item cost details for specific transactionsSummary: Content (required): Business requirement is to pull item cost details for specific transactions from the refurbished SKUs Version (include the version you are u…kalyan gade 11 views 1 comment 0 points Most recent by SRGogula-Oracle Reporting and Analytics for SCM
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How to filter for Finalized territories in Sales - CRM Territory Resource subject area?Summary: How to filter for Finalized territories in Sales - CRM Territory Resource subject area analysis? Content (required): I'm using Sales - CRM Territory Resource su…Chin Chi-Oracle 52 views 4 comments 0 points Most recent by Priscila Terazawa - Support-Oracle Reporting & Analytics for Sales
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Need a query to get details from Review Cost Accounting Distributions UIContent Hello all, I need to get the highlighted fields as per the screenshot I have attached for the Account Alias Issue transaction. In the UI,78001 Account Alias Issu… -
Oracle CX Release 12 OTBI Database Mapping with ViewObjectsSummary Supporting report creation in the new CX Release 12 we are making the mappings of Sales, Marketing and Service OTBI subject areas and columns to database tables …
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Multiple Duplicated for each column in report including Incidents and Threads tablesSummary: I build report with innerjoin b/w the tables incidents and threads. The report even with filters when pulled it shows multiple duplicates for each existing colu…
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How to fetch attachment object details from custom objectSummary: We have a custom object called - Region Contact & we are uploading attachment in same custom object. I want to fetch the attachment information from custom obje…