Reporting and Analytics
Discussion List
-
Activities not appearing in Interaction historySummary Task of type 'Call' not appearing in Interaction historyContent Dear Team, I would like to understand more about this interaction history tab. as I understand it… -
Need SQL script for Return sales orders information in Oracle ERP cloudSummary Need SQL script for Return sales orders information in Oracle ERP cloudContent Hi Experts,I am looking for sql code to Return sales orders information in oracle …User_2025-02-03-23-55-22-632 77 views 2 comments 2 points Most recent by Shyam Patel Reporting and Analytics for SCM -
Agents AuditContent Hi, We've been asked to produce an audit of agents creation, edits and deletions. * Profile Type * First Name * Last Name * Collar Number * Login * Attributes/Ac…User_2025-02-03-19-49-57-702 40 views 5 comments 1 point Most recent by Joe P. Reporting & Analytics for B2C Service
-
remove no value calculated rowsSummary when creating a calculated column - exclude rows that return "No Value"Content Hello, I'm creating a calculated column by searching for a substring within anothe…User_2025-10-31-01-08-51-703 59 views 4 comments 0 points Most recent by User_2025-10-31-01-08-51-703 Reporting & Analytics for B2C Service -
Meaning for Sales-CRM Pipeline fact "# of New Opportunities"Summary I am looking for the definition of "New" for the Sales-CRM Pipeline fact "# of New Opportunities".Content When pulling this Fact into my analysis today, I am see…User_2025-01-28-01-29-38-878 39 views 2 comments 2 points Most recent by User_2025-01-28-01-29-38-878 Reporting & Analytics for Sales
-
Syntax/ expression guideContent Hi! Is there any guide/tutorial with examples with all the syntax and expressions available in reports? Thnx!User_2024-12-17-19-53-13-615 49 views 2 comments 0 points Most recent by User_2025-02-03-16-51-39-328 Reporting & Analytics for B2C Service
-
Drilldown level error in reportsContent Hi All, I have created a report with drilldown level.When I open the report and click the drilldown it shows as reports errors. It seems that it is an argument m…Shaheela 22 views 2 comments 0 points Most recent by User_2025-02-03-16-51-39-328 Reporting & Analytics for B2C Service -
Eliminating duplicates in a column but not rowsSummary Attempting to remove duplicates revenue values because it throws off the totalContent I'm using two custom objects that are related to each other. One object is …User_2025-02-03-18-15-20-995 47 views 3 comments 0 points Most recent by Colby Ross Reporting & Analytics for B2C Service
-
replacing image with valueContent We would like to replace the 'checkmark' in the standard 'Survey Responses by Contact' report with a value. The reason being that the checkmark is an image and w…User_2024-12-17-19-38-18-061 38 views 2 comments 1 point Most recent by User_2025-02-03-22-16-06-242 Reporting & Analytics for B2C Service
-
BUI - custom report for archived incidentsSummary Because the BUI does not allow for Archived Incidents object, need custom reportContent Has anyone come up with a solution to view the threads of an archived inc…User_2025-01-31-02-50-15-254 28 views 1 comment 0 points Most recent by User_2025-01-31-02-50-15-254 Reporting & Analytics for B2C Service
-
Problem with joinsContent Hello, We are trying to create a report that brings back all of the client incidents in a specific time frame, by product and client. We are joining on tables SL…User_2025-02-03-23-57-10-720 30 views 2 comments 0 points Most recent by User_2025-02-03-16-51-39-328 Reporting & Analytics for B2C Service
-
サンプル・レポートを活用しましょう。Summary オラクルや他のお客様の作ったレポートを自社でも使ってみませんか? Content オラクルのHCM Cloudでは「標準レポート」や「標準KPI」を提供する代わりに、「サンプル・レポ… -
Alternative to Publishing or Emailing Scheduled ReportsContent Hi all, Since Service Cloud does not provide method to perform batch jobs, we have created a report containing a script and scheduling it to run nightly. Since t…JoshLong 26 views 2 comments 0 points Most recent by Colby Ross Reporting & Analytics for B2C Service -
Top Catagory ReportSummary Question on how to do countsContent I need a push in the right direction. I'm sure this is a newby question, but I can't quite figure it out. I've been tasked wi… -
Need info on inventory adjustment for all material transactionsSummary Need info on inventory adjustment for all material transactionsContent Hi Experts, I am looking for any BI or OTBI reports to get inventory adjustment for all ma…
-
Private Notes in Incidents ReportingContent Hello, I've searched the entire forum something regarding my issue, but I didn't find any actual response. So I am asking: is there a way to add the related priv…User_2025-02-03-17-38-42-482 44 views 5 comments 0 points Most recent by User_2025-02-03-16-51-39-328 Reporting & Analytics for B2C Service
-
Calculate AHT per queueContent Hi Any advice on calculating AHT per queue for completed incidents please? I cant work out how to do it. Thanks Tim Version service cloudUser_2025-02-01-07-02-22-710 24 views 3 comments 1 point Most recent by User_2025-02-03-16-51-39-328 Reporting & Analytics for B2C Service
-
Report Linking within a Workspace Report?Content Does Report Linking not work when a Report is placed into a Workspace? I've added a Report Control to a Workspace, the report within that control has Report Link…User_2025-02-03-19-28-20-911 44 views 3 comments 2 points Most recent by Carolina Hill Reporting & Analytics for B2C Service
-
How to export Mailing texts?Content Hey Guys, We are working on recreating many of our mailings and would help save us a lot of time if we could export all mailing texts, however, we don't see any …User_2025-02-01-05-15-06-590 29 views 1 comment 0 points Most recent by User_2025-02-03-17-31-49-785 Reporting & Analytics for B2C Service
-
Reporting on status of accountsContent I'm reporting off the Accounts table. I'm trying to construct a report on the current status of each account. I want to know if the account is locked, permanentl…User_2024-12-17-21-02-32-294 31 views 3 comments 1 point Most recent by User_2025-02-01-06-21-55-603 Reporting & Analytics for B2C Service
-
Getting undelivarable email from report schedulingContent thanks in advance, I am getting undeliverable email notification from schedule reports even if i removed the invalid email address in TOSathya Rajendran 23 views 3 comments 0 points Most recent by Donna B Reporting & Analytics for B2C Service -
How to report on answers viewed external or internallyContent Hi. I would class myself as relatively new to reporting. Is there a way of reporting on whether an answer/article in the knowledge base has been viewed externall…User_2025-02-03-18-41-51-097 45 views 6 comments 0 points Most recent by User_2025-02-03-23-58-03-342 Reporting & Analytics for B2C Service
-
Agent with most Incidents FilterContent Hello, I want to set filter for report to only show top 5 agents with most incidents. Currently it displays all agents. Please see screenshot and kindly help.User_2025-02-03-20-08-55-527 35 views 6 comments 0 points Most recent by Lucas Pereira-36656 Reporting & Analytics for B2C Service
-
Do you know the table name for Goal module attachment form in R13 Oracle HCM cloudContent Was unable to find table or the view associated for the Goal attachments form. Does anyone know the table name for Goal attachments form? Attached are the screen…
-
Syndicated Chats vs CP ChatsContent First I do not have engagement engine, but we are testing a Syndicated Chat Link on an external page. How do I report on the number of chats that come in via the…Kim Dante 29 views 1 comment 0 points Most recent by Jessica Bradley-Oracle Reporting & Analytics for B2C Service -
String Message template filter to check multiple stringContent Hi All, I have a requirement to check multiple string for a text filed in message template conditional section. For example fields name is Test and the filter va…Sathya Rajendran 23 views 10 comments 0 points Most recent by Sathya Rajendran Reporting & Analytics for B2C Service
-
Dashboard Style Suggestions RequiredContent Hello Experts, I need suggestions for styling dashboard for better view. I have attached my (current dashboard.jpg) screenshot, that is more detailed but I want …User_2025-02-03-20-08-55-527 35 views 3 comments 1 point Most recent by Sebastiaan Draaisma-122509 Reporting & Analytics for B2C Service
-
$date_group giving different results when changed from in search boxContent I have a report to count incidents by a custom field and I have set up a $date_group variable to group my data by month. I have a column called "Month" with this…User_2025-01-31-02-50-15-254 14 views 2 comments 0 points Most recent by User_2025-01-31-02-50-15-254 Reporting & Analytics for B2C Service
-
At least one mandatory Report FilterContent I am creating a Report on Incidents and in that Report, I have multiple filters like Incident Ref#, Organization Name, Asset Name, etc. But I do not want any Use…User_2025-02-01-01-43-00-577 16 views 1 comment 0 points Most recent by User_2025-02-01-08-17-55-035 Reporting & Analytics for B2C Service
-
How can i report on a specific day of the week?Content How can i report on a specific day of the week? e.g Just Saturdays? What filters do i need? Thanks Tim Version service cloudUser_2025-02-01-07-02-22-710 18 views 1 comment 0 points Most recent by User_2025-09-05-00-11-37-622 Reporting & Analytics for B2C Service