Routing / Optimization
Discussion List
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Non scheduled activityContent Hi Gurus, While creating an activity type what is non-scheduled. As I could find while create an activity from external system without date it is created as Non …User_2025-01-31-00-30-36-440 62 views 2 comments 0 points Most recent by Dmytro Shurkov-Support-Oracle Field Service -
Technician to technician activitiy assignmentContent Hi Gurus, In our requirement when a Engineer assigns a technician with plumbing activity and when he goes to customer place he finds out to be a Electrical activ…
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Reopen a past pending activity to future datesContent Hi Gurus, If a supervisor does not routed to an activity to the technician and stays in the his bucket the whole day. The next day can the technician move yester…User_2025-01-31-00-30-36-440 48 views 1 comment 0 points Most recent by Dmytro Shurkov-Support-Oracle Field Service
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Rollback only specified status activitiesContent Hi Gurus, When a Technician is cancelled or not done will the activity automatically get rolled back to his manager bucket for these two status alone? If there i…User_2025-01-31-00-30-36-440 29 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185 Field Service
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Undefined workzoneSummary Defining the workzone key to the technician , error is populatedContent Hi Gurus, I have created a custom property called "work center". I have to assign each wo…User_2025-01-31-00-30-36-440 30 views 1 comment 0 points Most recent by User_2025-02-03-20-28-53-847 Field Service
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Color code changeSummary Change in color code when technician is working beyond the specified timeContent Hi Gurus, How do we indicate a warning color in the timeline view when the techn…
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Time Slot and shiftContent Hi Gurus, What is the difference between timeslot and shift. Thanks, Madhu
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Assign work to group of technicianSummary Electrical skilled technicians are in different groups. During activity assignment all or 3 or 4 technicians should be assigned with the activity.Content Hi Guru…User_2025-01-31-00-30-36-440 19 views 4 comments 0 points Most recent by User_2025-01-31-00-30-36-440 Field Service
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Usage of Bundling KeySummary Using Bundling Key to Assign Activities to a single resource based on Custom ParameterContent Hello Experts, Hope you all are going great. We are currently worki…User_2025-02-03-22-01-17-623 33 views 0 comments 1 point Most recent by User_2025-02-03-22-01-17-623 Field Service
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Multi Day Routing CapabilitiesSummary Can Multi Day Routing Plan routes activities in the bucket for the duration of 1 year?Content Hi OFSC fellows, I have come to the situation where my client has t… -
Routing AlgorithmSummary Routing the Activities to all the Field AgentContent Hello Experts, We are currently working on a scenario in which we need to assign the task to all the field a…User_2025-02-03-22-01-17-623 49 views 5 comments 0 points Most recent by Dmytro Shurkov-Support-Oracle Field Service
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Operations Manual for Oracle Field Service Cloud (OFSC)Summary Need a Operations Manual for OFSCContent Hi Community, It would be great if anyone could send me the sample operations manual on Oracle Field Service Cloud. Than… -
Activities Not picked up in RoutingContent Hi All, Need some expert eye on Routing. We have created a Routing profile, routing plan and set of activities and assigned this profile to a bucket. When execut…Hema Gattupalli 36 views 2 comments 0 points Most recent by User_2025-02-03-22-07-00-275 Field Service