Routing / Optimization
Discussion List
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Broadcast activitySummary Broadcast activity to all resources under specfic groupContent Hi, I am trying to achieve the following functinality. when activity gets created in OFS we want t… -
Contingent Worker SchedulingSummary Contingent Worker SchedulingContent Our business model is designed to use Contingent workers for many activities. What is the best or optimal way to schedule the…Srikanth Venkatasubramanyan 35 views 6 comments 0 points Most recent by Srikanth Venkatasubramanyan Field Service
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Preventing a resource from Activating his route in the futureContent Is there a way to prevent a resource from accidently activating his route in the future? For example, today at 7:20, he went to activate his route, but had enter…User_2025-02-10-11-02-22-981 63 views 5 comments 0 points Most recent by User_2025-01-29-00-17-24-665 Field Service -
Debrief Plug in customizationContent hi, We are trying to customize OFSC debrief plug in. But facing issue while configuring nginx reverse proxy. Please refer to steps undertaken by us. Any pointers…
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Set Longitude and Latitude When Manually Creating ActivitySummary Update longitude (accord_x) and latitude (accord_y)Content Our customer covers a very rural area where address information is not found or restricted on Google M…User_2025-02-04-12-26-21-727 40 views 3 comments 0 points Most recent by Jeffry Husman Field Service
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Activity StatusContent Hi , if i create new Activity status (enum field ) means ..How can i control the default button action like end ,Suspend,etc.. based on Custom activity status. T…
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Can Not Start Chat With ResourceSummary Can Not Start Chat With ResourceContent I created New Resource (tech) but I can not find it while search , and start chat is not active , could any one know why …
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Destination for unassigned activities in Routing what exactly this is forSummary Looking for some more details on Destination for unassigned activitiesContent Hi Guru's, I am new to Routing topic of OFS 19 and 20 versions. Looking for informa…User_2025-02-05-16-10-49-362 46 views 3 comments 0 points Most recent by User_2025-02-06-07-21-39-041 Field Service
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Preventing activities from moving to another resourseSummary Is there a way to prevent an activity to move to a different resource once it gets allocated? Any tech can initially get the job, but once it gets allocated, we …
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Immediate Routing assigning jobs even if its not in work scheduleSummary Immediate Routing assigning jobs even if its not in work scheduleContent Hi All, Is there a setting in the immediate routing which enables the jobs not to be ass… -
Restrict Activities based on TypeContent Hi, We have different WO(Activity) Types lets say Cleaning , Plumbing, Washing. We need to allow maximum 5 Work Orders per day if WO type = 'Cleaning ' and we ne… -
Suggestions to assign 50 orders daily.Summary Is there an order counter to enable?Content Good afternoon, By business policies, the client needs to be assigned 50 orders daily to their technicians. Is there … -
Routing Baseline settings - BucketContent Hi, Can we setup the Routing - Baseline settings for each bucket? It want to set the resource cost for each bucket. Thanks, Mohan