Routing / Optimization
Discussion List
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What does the max time limit in routing mean?Summary: What does the max time limit in routing mean, if the max limit is set for 60 min ,Do the activities that are not processed within the 60 min timeframe get moved…Alexander Salnikov-Oracle 31 views 1 comment 1 point Most recent by Alexander Salnikov-Oracle Field Service -
The activity not matching the filters so how to solve thisSummary: The routing plan showing 0 activity Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snippets that sup…
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How to solve cost configuration errorSummary: The system showing cost configuration error Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snippets …
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Routing Optimization Goal QuestionSummary: We are looking for the correct routing optimization goal to achieve the following desired behavior: Route as much work as possible allowing additional resources…
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If there is ability to do that function routing plan depends on activity type and bucket typehow to do that when the bucket type is field visit then the routing plan assign the activity to this bucket when the activity type also is field visit and if the activit…
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Non-Scheduled (Preventive Maintenance) Activities RoutingHi Team, We have a requirement, where in we need to run routing for a bulk of non-scheduled activities (preventive maintenance) with SLA Start and SLA End date and sched…Anusree Sahadevan 81 views 7 comments 0 points Most recent by Dmytro Shurkov-Support-Oracle Field Service
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Replay Available: Oracle Field Service 23A Release Deep DiveSummary: Product Management reviews new features in the 23A release of Oracle Field Service. Content: Watch our webinar for an overview of new features and product demos… -
Customization: We need to capture how long a actvity remains in the same bucket.Summary: We need to capture how long a actvity remains in the same bucket. Content (required): We need to capture the ageing an activity in the bucket level in one of th…Deepak Prakash 51 views 4 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service -
Autorouting % and ReschedulingSummary: Content (required): Hi All, On the routing tab one of the tiles is Autorouting %. We want to know if rescheduling an activity in OFS counts as a manual move and…Puneeth Holla-Oracle 41 views 1 comment 0 points Most recent by Dmytro Shurkov-Support-Oracle Field Service
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Is there a means to bypass the use of travel statistics and use real-time data averages?Summary: The application is providing travel time estimates which are excessively high due to learned travel times from previous activities where technicians did not fol…Shawn Call-Support-Oracle 31 views 1 comment 0 points Most recent by Shawn Call-Support-Oracle Field Service -
Is it possible to limit routing to only activities that have particular custom property set?Summary: We have a change in our business model where for some activity types we only assign to a worker if the customer has paid and I am looking at how to achieve this… -
Is it possible to audit Routing changes/updates?Summary: I know it is possible to run audit/checks to see which user made resource or configuration changes in OFS. However is it possible to run an audit to see who mad…Neil Atkinson 31 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Is it possible to route activities to on call shifts?Summary: We have a need to schedule jobs to Technician's who have on-call shifts Content (required): Our front office Planning team work from 07:00 - 20:00, these hours … -
The immediate routing not working the activities not assigned to the resourceActivity not assigned to the resource automatic by using immediate routing So need to know the cause of this issue -
Can we have the Audit trail for Inventory transfersSummary: Hi Team, I want to see the audit trail of the inventory transfer and how we can see this In OFSC Thanks Content (required):
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REPLAY NOW AVAILABLE: Field Service 22D Release Deep Dive WebinarSummary: Product Management reviews new features in the 22D release of Oracle Field Service. Content: Watch our webinar for an overview of new features and product demos…