Routing / Optimization
Discussion List
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How to only assign activities (without scheduling the activity in a certain date) using routing?Summary: Is there a way to assign unscheduled activities from a bucket to its "child buckets" and leaving these activities as unscheduled (so just assigning the activity… -
OFSC ODA Integration - Extend to allow checking against booking/quota availabilitySummary: Current integration between OFSC and ODA does not take into consideration booking/quota availability. When the customer enters a date it is always available eve…Michael A Tang 31 views 1 comment 1 point Most recent by Fernando Parreira-Support-Oracle Field Service -
Appropiate activities were not foundSummary: Good morning! When I execute an action plan, some activities remain unassigned with the error "Appropiate activities were not found". These unassigned activitie…Alliansys soporte 41 views 3 comments 0 points Most recent by Kayepril Georgette Sagun -Oracle Field Service
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Routing jobs for Site Restricted ResourcesHi All, We're seeking your input regarding a routing scenario. Here's the situation: we have certain resources that are restricted to specific sites and can only work th…
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REPLAY: OFS 24B Release Deep Dive - Aired: Wednesday, May 22nd, 2024WATCH THE WEBINAR REPLAY HERE Summary: Product Management reviews new features in the 24B release of Oracle Field Service. Content: Register for our webinar for an overv… -
Enrutar actividades que ya están asignadas a recursosBuenas tardes, ¿Cómo puedo configurar un routing para que asigné las actividades próximas a vencer que ya tiene asignada un recurso y se las ubique de manera ordenada? E…
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En route ID / ID En rutaGreetings, We'd like to integrate one of our application's status with Field Service's En route status but we need the ID to enroll the status first. ¿How can we get the…
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How to set activity precedence during auto routing based on an activity field value ?I would like to know how we could define the activity assignment sequence based on a specific activity field value in auto routing plan. For example, activity with activ…
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Routing an FA without Work ZoneSummary: Hi. Currently, our business rule is set up to use work zone support to let the FAs auto-routed to their designated buckets via routing plans. However, we have o…Melvin Manalastas 31 views 3 comments 0 points Most recent by Sreeharsha Venkata-Oracle Field Service
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Routing rule to choose Vendor Technician bucket over In house Technician bucketSummary: Current we have a market where we have two types of Technicians: In house and Vendor. Both are set up in different buckets under same market as we want the Quot…
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Immediate Routing and Overnight shiftsSummary: I have technicians with overnight shifts, we are using Immediate routing to schedule the afterhours eligible activities. If the technician activates the route a… -
To Assign a Routing Profile to several Bucket using REST APISummary: Is there any REST API which we can use to assign a routing profile to several bucket at once ? From UI It is possible one by one but I couldn't find any REST AP…Mayank Rajak 31 views 1 comment 3 points Most recent by Renato Kermentz-Support-Oracle Field Service -
Work Zone Ratio BehaviourWe are using routing 24x7 to route reactive/corrective maintenance on our equipment. In the daytime we have our full workforce available, and accordingly want to limit t…
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Assigning activities which are about to be late.Summary: Understanding routing filter setting. Content (required): There is one setting "Assigning activities which are about to be late." in routing filter setting. Her…Geereddy Bharath Kumar 51 views 2 comments 0 points Most recent by Fernanda Sanchez-Oracle Field Service