Service Delivery

Discussion List

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  Help Desk access Read-Only

  Summary: I am looking into the possibility of granting Read-Only access to HD Agents so they can have access to certain type of HD requests but not be able edit them. Ca…

  Received Response

  Claudia Gregorio 22 views 1 comment 0 points Most recent by Lisa Wilkes-Support-Oracle Feb 7, 2024 3:04AMHelp Desk
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  Start date for Lookup codes

  Summary: Is it necessary to input a value in Start Date for a lookup code in order for it to be active? Or in order for a lookup code to be active, the "Enabled" checkbo…

  Received Response

  Franz Marcelo 11 views 1 comment 0 points Most recent by MandeepGupta Dec 8, 2023 11:24AMHelp Desk