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On Friday, October 10, 2025, at 8:00 PM Pacific Time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
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Alex Joves -Oracle Bronze Crown

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  • Hi @Amjad Kasem! Have you seen our last comment? Let us know if the information provided was helpful. 😊 We would greatly appreciate if you can click "Yes" on “Did this answer your question?” on the previous comment. This will also help other community members who might have the same concern find the answer easier. Hope you…
  • Hello @User_N3F47, Good day! Have you tried to resize and reupload the company logo in Setup > Company > Company Information > Company Logo (pages)? For more information, you can check: SuiteAnswer 102413: Enter Basic Company Information SuiteAnswer 30537: Defining Logo to Be Used in Forms/Pages in NetSuite
  • Hi @Kedalene glad to have you with us today , and thanks for posting here in the NetSuite Support Community! Greetings everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated!
  • Hi @User_VSPP2 glad to have you with us today , and thanks for posting here in the NetSuite Support Community! Greetings everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated!
  • Thank you @Vishnu M for sharing your insights on this! Hi @Kedalene glad to have you with us today , and thanks for posting here in the NetSuite Support Community! Greetings everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your…
    User Access Log Alex Joves -Oracleによるコメント 1:07PM
  • Thank you @Sakshi_Garg for sharing your insights on this! Hi @Janakan glad to have you with us today , and thanks for posting here in the NetSuite Support Community! Greetings everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your…
  • Hi @pandiony! Are you encountering an error when opening the ticket? You can also try to contact support via Phone. Phone support is available 24/7. Call the number provided by your account manager. Note that you must be on the Authorized Contact list to receive support by phone. For more information: SuiteAnswer 10048:…
  • Hi @User_PCF01! Have you seen our last comment? Let us know if the information provided was helpful. 😊 We would greatly appreciate if you can click "Yes" on “Did this answer your question?” on the previous comment. This will also help other community members who might have the same concern find the answer easier. Hope you…
  • Hi @User_GP59U! Good day! Based on the latest release notes, there’s currently no mention of this update being applied to user authentications when logging in via Single Sign-On (SSO). For reference: SuiteAnswer 95122: Authentication As there’s no definitive confirmation at this time, we recommend regularly checking the…
  • 様、 いつもお世話になっております。 本スレッドを作成していただきありがとうございます。この懸念を弊社のサポートマスターが確認し、最初の調査を行います。本件に関する最新情報が得られ次第、またご連絡いたします。 他のメンバーの皆様、ご自由に当スレッドにコメントを投稿し、あなたの意見や提案を共有してください。
  • Hi @Judy Perry glad to have you with us today , and thanks for posting here in the NetSuite Support Community! Greetings everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated!
  • Hi @Puja Ghosh glad to have you with us today , and thanks for posting here in the NetSuite Support Community! Greetings everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated!
    Report Alex Joves -Oracleによるコメント Oct 8, 2025 1:26PM
  • Hi @Fartleby glad to have you with us today , and thanks for posting here in the NetSuite Support Community! Greetings everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated!
  • Hi @User_FL4CK glad to have you with us today , and thanks for posting here in the NetSuite Support Community! Greetings everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated!
  • Thank you @Honey Soe for sharing your insights on this! Hi @XimenaB glad to have you with us today , and thanks for posting here in the NetSuite Support Community! Greetings everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your…
  • Hi @User_GP59U glad to have you with us today , and thanks for posting here in the NetSuite Support Community! Greetings everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated!
  • Hi @User_GP59U glad to have you with us today , and thanks for posting here in the NetSuite Support Community! Greetings everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated!
  • Hi @Adinath Bodakhe glad to have you with us today , and thanks for posting here in the NetSuite Support Community! Greetings everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated!
  • Hi @Salma Salsabila glad to have you with us today , and thanks for posting here in the NetSuite Support Community! Greetings everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated!
  • Hi @User_F7299 glad to have you with us today , and thanks for posting here in the NetSuite Support Community! Greetings everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated!
  • Hi @Bee Yook glad to have you with us today , and thanks for posting here in the NetSuite Support Community! Greetings everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated!
  • Hi @User_BNAZ6 glad to have you with us today , and thanks for posting here in the NetSuite Support Community! Greetings everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated!
  • Thank you @Honey Soe for sharing your insights on this! Hi @Inna Gerasimchik glad to have you with us today , and thanks for posting here in the NetSuite Support Community! Greetings everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out.…
  • Hi @ABDUL HANNAN glad to have you with us today , and thanks for posting here in the NetSuite Support Community! Greetings everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated!
  • Thank you @MoonK for sharing your insights on this! ❤️ Hello @User_PCF01! Kindly check what MoonK mentioned above. You can also check the following SuiteAnswers as a guide on how to create and customize Advanced PDF/HTML Template to your needs: SuiteAnswer 48703: Advanced PDF/HTML Templates Kindly note that this may…
  • Hi @Maria Robinson! You’re most welcome, and thank you as well for sharing the information provided by support. This will certainly be valuable for other members who may encounter the same question or inquiry in the future. Have a good day!
  • Hi @corey.hermanson Have you seen our last comment? Let us know if the information provided was helpful. 😊 We would greatly appreciate if you can click "Yes" on “Did this answer your question?” on the previous comment. This will also help other community members who might have the same concern find the answer easier. Hope…
  • Hi @User_NLKDA glad to have you with us today , and thanks for posting here in the NetSuite Support Community! Greetings everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated!
  • Hi @Rhys Gottwald glad to have you with us today , and thanks for posting here in the NetSuite Support Community! Greetings everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated!
  • Thank you @Honey Soe for sharing your insights on this! Hi @Kiora Hannileigh Ramos glad to have you with us today , and thanks for posting here in the NetSuite Support Community! Greetings everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them…