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We discovered this during our implementation. NetSuite does not support cash refunds via CSV. You can do return authorizations or credit card refunds but not cash refunds.
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I actually found the problem. Someone created a reseller item and incorrectly used the AP Vat account instead of the AR account.
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It is not a saved search. It is the PO transaction page.
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Thank you. I want to be able to have separate templates based on the subsidiary. Is that not possible?
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I want them to get emails that they have a po to approve. I just don't want the buttons in the body of the email.
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Thank you. It is attached.
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True
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@Dext3r I have learned the errors can mean many different things. This is an issue with the suspense account only. The account is worldwide and the vendor is US. I have spent a week on this. It is something to do with the csv and legacy data using a suspense account.
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@Dext3r yes I verified the account exists and is available to the subsidiary; it is set at worldwide. I believe I am missing something on the CSV required for a legacy import. I just do not know what it is.
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@Patrick Fresnosa-Oracle everything I have read about importing legacy open bills states to use a suspense account or clearing account, not the AP account as the GL impact is already there when we import the trial balance. I have read some make the suspense account an other current liability and others an other current…
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Thank you. I understand I may need to configure it. I was just surprised that Sweden's was not delivered.