Bry Cabria-Oracle Gold Trophy

Hi @Venkata Krishna Indeti Thanks for raising this question. I will check this one in my end and get back to you within the day.

Hi @Venkata Krishna Indeti Thank you for starting this thread. Do you have shipping items setup in your NetSuite Account and are they configured to display in the web store? Also, please do provide your list of Shipping Items that are configured to display in the web store. From the error, seems the address is not valid.…

Hi @Shubham_Singh What certification levels are you referring to? You mean like exams for SuiteCommerce Certification? Thanks,

Hi @Shubham_Singh Were you able to check my last message? Let me know if you have further questions. https://community.oracle.com/netsuite/english/discussion/comment/16912666#Comment_16912666 Thank you

Hi @Todd N Niedringhaus, thanks for sharing the steps! Hello @User_F2RD3, let us know if you have further questions.

Hi @Vismay Barot Thank you for creating this thread! To everyone, let's help and offer our support, expertise, and knowledge to our fellow community members. Your participation and contribution are greatly appreciated. -- In case you know someone, who is new to NetSuite, we encourage you to direct them to our newly…

What SCA version are you currently using and is the problem reproducible using the SRC version of the SCA SSP? (e.g. SuiteCommerce Advanced - Src 2025.2.0) If the problem is not reproducible in SCA SRC version, then there may be a problem on the Dev or custom version of your SCA> Do you have a case filed for this? If this…

Great to hear, @User_ZA0IY! Anytime!

Hi @Shubham_Singh Were you able to review my last comment? Let me know if you have further questions. https://community.oracle.com/netsuite/english/discussion/comment/16912609#Comment_16912609 Thanks!

Hi @Shubham_Singh It's hard to tell what caused it since it's a generic error. It's possible that it could be a script, an extension, or something with the Custom Forms (e.g. mandatory fields) used in the web store. Here's some troubleshooting tips you can do to isolate the problem. In the webstore registration page, right…

Hi @User_ZA0IY Could you check under SC ExtMech To Process list records? Here's the documentation I posted if the Activation keeps failing. See NetSuite Admin Tip | Deleting SC ExtMech To Process after SCEM Activation Failure. From that custom list record, you should see what activation is in Pending Status.

Hi @User_FL4CK Thank you for creating this thread! To everyone, let's help and offer our support, expertise, and knowledge to our fellow community members. Your participation and contribution are greatly appreciated. -- In case you know someone, who is new to NetSuite, we encourage you to direct them to our newly launched…

Thanks for sharing the enhancement, @User_23U1I!

Hi @User_HFK40 Thank you for creating this thread! To everyone, let's help and offer our support, expertise, and knowledge to our fellow community members. Your participation and contribution are greatly appreciated. -- In case you know someone, who is new to NetSuite, we encourage you to direct them to our newly launched…

Hi @User_ZA0IY Were you able to review my last comment? Let me know if you have further questions. https://community.oracle.com/netsuite/english/discussion/comment/16912211#Comment_16912211 Thank you!

Hi @User_SS2M3 Thank you for creating this thread! To everyone, let's help and offer our support, expertise, and knowledge to our fellow community members. Your participation and contribution are greatly appreciated. -- In case you know someone, who is new to NetSuite, we encourage you to direct them to our newly launched…

Perfect, glad that works. Happy to help!

Hi @User_JNRWJ From what I know, Administrator role should be 2FA enabled by default but I'm not sure why that is the case. Hopefully with that setting it should now let you setup 2FA (if you haven't) and login up to 3 devices simultaneously.

Hi @User_JNRWJ You can try by navigating to Setup > User/Roles > Two-Factor Authentication Roles. This is what the view would look like.

Hi @User_ZA0IY What I know is that on checkout, after placing an order it creates a Sales order > Stores Payment info (token/payment event). The question being is why there is a validation related to Customer Deposit, but no record created for it? I think that ACH payments in SuiteCommerce use the same validation logic as…

Hi @User_JNRWJ Have you checked if all the roles assigned to your account are 2FA enabled? You can check by navigating to Setup > User/Roles > Two-Factor Authentication Roles. If any of your assigned roles in your account is not set to 2FA authentication required, the multi-feature session will not work. [info callout] As…

Hi @Shubham_Singh Were you able to review my last comment? Let me know if you have further questions. https://community.oracle.com/netsuite/english/discussion/comment/16912152#Comment_16912152 Thank you!

Hi @Shubham_Singh Once you delete the Theme from the list of SC ExtMech Extensions List, it won't appear in the Extension Manager Activation page. If needed, you would need to deploy the theme again to have it show in the list. Just to confirm - you had a copy of Theme X, overrode it with Theme Y, and then reverted it by…

Hi @User_JNRWJ The Multiple Sessions for 2FA-protected Users allow users with 2FA-protected roles can keep up to three active NetSuite sessions simultaneously. From 2026.1 Release Notes Multiple Sessions per User Requires 2FA In NetSuite 2025.2, every NetSuite user was able to maintain three NetSuite sessions…

Hi @Lyssa Thank you for creating this thread! To everyone, let's help and offer our support, expertise, and knowledge to our fellow community members. Your participation and contribution are greatly appreciated. -- In case you know someone, who is new to NetSuite, we encourage you to direct them to our newly launched "New…

Hi @Shubham_Singh Saw that @User_ZA0IY already answered your question and she is correct. Thanks for providing your input, @User_ZA0IY! https://community.oracle.com/netsuite/english/discussion/comment/16912098#Comment_16912098 Same with her answer but with screenshots: If I deploy a theme but do not activate it, how can I…

Hi @User_ZA0IY Possible reason for that error is that you have a mandatory field that is not being populated when submitting the order. Example would be when creating a Customer Deposit upon placing the order, and a mandatory field Location is not being populated and that can lead to having an error. It would be best that…

Hi @User_I523R Thank you for creating this thread! To everyone, let's help and offer our support, expertise, and knowledge to our fellow community members. Your participation and contribution are greatly appreciated. -- In case you know someone, who is new to NetSuite, we encourage you to direct them to our newly launched…

Hi @Kellyann Thank you for creating this thread! To everyone, let's help and offer our support, expertise, and knowledge to our fellow community members. Your participation and contribution are greatly appreciated. -- In case you know someone, who is new to NetSuite, we encourage you to direct them to our newly launched…

Hi @Venkata Krishna Indeti That's great! Could you share the solution to the problem? That would help other members who may encounter same problem in the future. If one of my comments help with solving the problem, kindly click on "Yes" beside Did this answer the question? Thank you!