Eunice_Rep Red Ribbon

@Niks Blando-Oracle I finally found the solution in Suite Answers ID: 81269 I needed to change an email preferences setting which is automatically switched off to avoid too many emails being sent. Now that I have updated this setting, emails are being sent perfectly. Thanks for your help. No Email is Sent for Item…

Thanks. I will do. @Niks Blando-Oracle

@Niks Blando-Oracle I have updated this and it now works but only for item fulfillments that are manually marked as shipped through the UI. The email is not triggered for anything set by our integration.

hi @Niks Blando-Oracle I have updated the saved search to document status fields but this has not triggered any emails to be sent even though the transactions have moved from picked to shipped. etc.

Thanks @Niks Blando-Oracle I will try this.

@Niks Blando-Oracle I updated the saved search and removed status from the criteria. Now it sends an email whenever an item fulfillment is updated. When I try to add the filter to only send an email when item fulfillment status is 'shipped' it does not trigger an email. I can also see that this is triggering an email when…

Thanks @Todd N Niedringhaus

Hi @Todd N Niedringhaus I found another case where email alerts are not being sent from the saved search if the records were updated via 'system' it only works when the record is updated through the User Interface. Could this be the issue as the records are being updated through SOAP services. Saved Search - SEND EMAIL…

yes i thought of that. Not sure how to send it as soon as record is updated without scheduling. Any suggestion @Todd N Niedringhaus

@Niks Blando-Oracle Thank you!

@Niks Blando-Oracle thank you. I have resolved this issue using a saved search based on Purchase orders. Thanks for your help.

@Niks Blando-Oracle do you know how I could pull the last purchase price in the PO currency on a saved search?

@Tigran Shahnazaryan @Akhil_k_t @Shiela Marie Villaluz-Oracle Thanks for the input. I will give it a try. However the idea is to show the PO information and source the supplier ship from address on the PO search. may need to build a custom field on the PO to source the vendor ship from address. Thanks for your help on this.

@Jam Amper-Oracle Thanks for the response. Currently we are sourcing total packages in lbs field in the saved search but when the Item fulfilment weight is in Kgs it still sources in Lbs which is incorrect. Are you saying it is a system limitation for us to see the weight in Kgs? Thanks.

@Tigran Shahnazaryan @Jervin Nicholas Teopengco-Oracle @Trixie Amora-Oracle Thanks very much. i will look into supply allocation.

@Shiela Marie Villaluz-Oracle @Vajrala Madhu Reddy Thank you for your responses. I think we have solved this by using the non-inventory item on the credit memo in negative. Thanks.

@Vajrala Madhu Reddy is there a workaround for this so the refund gets posted to the giftcard liability account? Thanks.

Hi, Thank you. I will try this. I used a formula to address this, {billingamount}*-1 as it appears in negative then updates to positive.

Hi @Elychelle Gulen-Oracle , I managed to get some help from NetSuite support and it looks like NetSuite accepts 'Türkiye'. I tried it and it worked. Previously I received error message for the special character. This can be marked as responded. Thanks for your help.

@Angelica Mae Segador-Oracle Thansk for your response. I think this answers the question.

@Ivy Lopez-Oracle Thank you!

Hi @Niks Blando-Oracle I managed to resolve this by using discount items and a workflow. Thanks for your help

@Ivy Lopez-Oracle Thank you. I have used discount items and workflow to solve the issue. Thanks.

@Ivy Lopez-Oracle Thanks for this. The problem with price levels is that you cannot display the actual discounts on the advanced pdf documents as the prices are already discounted on the transaction. I have used NetSuite in two businesses and both wanted visibility of the discount amount on the sales transaction advanced…

@Jervin Nicholas Teopengco-Oracle Thanks very much. Your suggestion worked perfectly. Thank you. Kind regards, Eunice

@Jervin Nicholas Teopengco-Oracle apologies for the delay. Please see below as requested.

@Jervin Nicholas Teopengco-Oracle

@Jervin Nicholas Teopengco-Oracle Sorry one more question. I put in a condition on the workflow that if a box is ticked that it should set a different location. However this third condition is not working. Is there a reason why it wouldn't work if the condition has been set? Thanks.

Thank you @Michelle Jabanes-Oracle That's very helpful! Will do.

Hi @Jervin Nicholas Teopengco-Oracle apologies for the delay in getting back to you. I am only looking at this today. It works perfectly! Thank you so much! Kind regards, Eunice