Michelle Jabanes-Oracle · Account Admin/CRM Guru & Oracle NetSuite Community Admin · Admin

Time's up, everyone! ✨ Kindly see details below for the correct answer and its explanation: Correct Answer: B, C & D Explanation: A case type represents the kind of support issue your customer is reporting. Knowing what kind of issue a case is about helps support employees get important information about a case quickly.…

Hi @Brent Cirinelli The native Task record does not have the ability to set recurrence. It is still an enhancement filed under Enhancement Request #30579. I would like to check the scripts and workflows related to Tasks and their status. Please navigate to this record below and send us the screenshots. Customization >…

Hi @Tim Sheetz The IP Address Rules field found is not available as part of the Employee Saved Search. The ability to make the field available in an Employee Saved Search is currently being requested under an existing Enhancement request: Enhancement 162525. I'm afraid that the only way to identify the IP address rules set…

Hi @Brent Cirinelli, For recurring task, you might want to check your workflow or script. If this is an Event occurrence, please follow the steps below. Go to your calendar in NetSuite, and click the name of the event. If the event is recurring, select Open this occurrence or Open the series in the popup. In the event…

Hi @User_HWW8S, Yes, you can set a user or role to view the list. The role must have a Publish Search permission and the record's permission. For example, the List views contain transactions, so aside from the Sales Order, Invoice, Estimate and etc., you must add Find Transaction permission. Add the role(s) as an Audience…

Great to hear! If you have any questions or need assistance, don't hesitate to reach out. We're here to help.

Hi @CDuf and @Jeroen Sprangers ZS, Yes, that is correct. The NetSuite Guided Learning is not available for testing in the Release Preview environment. You may also want to check the Introducing NetSuite Guided Learning: Training Resources Embedded in NetSuite article. Thank you.

Hi @Bee Yook, I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also…

Hi @Sivasubramaniam, I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will…

Hi @User_JN952, The ability to set Auto-Generated number for Department is still logged as an enhancement under Enhancement Request #146453. Please visit SuiteIdeas to vote for this enhancement. I hope this answers your question. Thank you.

Hi @User_VZN29, You can visit the NetSuite Learning Cloud Support (LCS) by following this link. Additionally, you can watch the video here and for Training Resources, see Answer ID 50289. If you're interested, you can also sign up for the upcoming webinar on "Building a NetSuite Saved Search." To register, please refer to…

Have you tried changing the Line Sequence Number equal to 1 instead of 0? If the duplication persists, it can be attributed to the following factors: The Main Line is False. The Opportunity's "Expected Close" field is populated in the Results tab. Pulling its value is causing it to appear in the results because there is an…

Thank you for posting this thread, @User_32GQL Greetings, everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated! In the meantime, in case you know someone who is new to NetSuite, we encourage…

Thank you for posting this thread, @User_B4YAT Greetings, everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated! In the meantime, in case you know someone who is new to NetSuite, we encourage…

Thank you for posting this thread, @Jason_Moore Greetings, everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated! In the meantime, in case you know someone who is new to NetSuite, we encourage…

Thank you for posting this thread, @User_JN952. Greetings, everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated! In the meantime, in case you know someone who is new to NetSuite, we encourage…

Hi Sam, It's possible that the default Purchase Order Saved Search associated with this role is configured to display Purchase Orders that are still awaiting approval. You can edit or create a new search to show all the PO statuses. See the steps in Answers ID 61982. I hope this helps.

H @Bee Yook, The Login Audit Trail does not capture device hardware information. Below are the fields available in the result. Date, Email Address, formulas, IP Address, Request URI, Role, Security Challenge, Status, User, User Agent, Employee fields, Role fields, token-based Authentication fields (Detail, Token-based…

Thank you. Please keep us posted.

Hi @User_7NK3Q, It is true that it is filed under Enhancement #632187 Employee Center role > UI> Record Navigation Arrows (Previous | Next) available. I tried looking for a workaround, but I'm afraid that there isn't one available. To other members that might know a trick for adding the arrows back in the Employee Center…

Hi @Fabss, Please refer to Answer ID: 19103 | Setting Fixed Assets Management Permission Levels. I hope this helps!

Anytime.😊

Hi @Sivasubramaniam, Please feel free to inform us if you require support in initiating a case for the defect.

Thank you, @Buckeye1497 for keeping this thread updated and for sharing the solution.

Hi @User_E15G4, The ability to customize the view of the Item record > Inventory Tab > Location List is filed under Enhancement #393811 and #553785 to restrict certain views on Locations subtab. Please visit SuiteIdeas to vote for the enhancement requests. Thank you.

Hi @Rachel Sheng, As per SuiteAnswers ID: 80142, consider looking into the following: Navigate to Customization > Lists, Records, & Fields > Record Types. Locate Dunning Evaluation Result then click on List to view the records. Look for suspicious records that have missing fields. Update the record by filling out the…

Thank you. Allow us to check on it, and we will update the discussion you created.

Hi @User_VZN29, You can use the Dunning Module. It is a systematic method of tracking overdue invoices and persistently sending letters to customers to demand payment. In Dunning, you can set the contacts of the customers to receive the emails. You can check out more information about Dunning Letters in the following…

Hi Sam, It works in the Rich Text custom field. This does not apply to text fields within sublists, so you have to move it to the Main tab. Here's the result: I hope this helps.

Thank you for posting this thread, @markival. Greetings, everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated! In the meantime, in case you know someone who is new to NetSuite, we encourage…