Clarisa De Torres-Oracle Blue Diamond

Hi @User_C3DOL , per checking, what you observed is a system limitation wherein zero is being displayed for currency revaluation transactions. Here is the Enhancement Request which tracks this: 441193 Transaction Saved Search > Amount (Foreign Currency) field > It display Empty/Zero Value for this field for Amounts posted…

Hi @User_TQMLE, can we know what kind of report is this? can you also provide sample screenshots from an affected report for reference so we could understand it better. Kindly cover any confidential information. Thank you!

Hi @DanishBernadeth, per checking, the current standard behavior is that the Expected Ship Date in the Intercompany Sales Order do not copy the Expected Receipt Date from its related Intercompany Purchase Order Transactions. It is currently logged under Enhancement 606213 Ability to Inherit Expected Ship Date in the…

Hi @User_C2BGJ, per checking, the ability to prohibit/configure the automatic creation of Tax Control Accounts is still not supported by NetSuite. Here is the Enhancement request created logged as Enhancement #745959 - Create Nexus > Ability to Disable Automatic Creation of Specific Tax Control Accounts. As a workaround,…

Hi @User_HOCU3, were you able to check the comment above? :)

Hi @User_FQ0VR, per checking, by design the system does not allow any G/L Changes on a voided transaction even if the periods are open. The ability to change/edit the Voiding Journal is still s system limitation and is filed as an Enhancement already under #206874 Ability to change or edit the posting period of voided…

Hi, Everyone! @User_7DI9T needs our help. Don't hesitate to contribute your knowledge and best practices. Looks like this is best answered by our community members. Tagging some of them here: @Vernita @Angela Bayliss @Tigran Shahnazaryan @Miguel Ariza - Sol4IT @Amanda Edwards @CDuf @Dext3r @Hormese Paul @Manu Antony…

Hi, Everyone! @User_FQ0VR needs our help. Don't hesitate to contribute your knowledge and best practices. -- In case you know someone who is new to NetSuite, we encourage you to direct them to our newly launched "New to NetSuite" page. This page is specifically designed to offer them information and guidance and help them…

@User_FQ0VR glad to have you with us today, and thanks for posting here in the NetSuite Support Community! Greetings everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated! — In case you know…

Thank you for sharing some helpful insights, @Sally Justiani! 😊

Hi @User_HOCU3, can you try unmarking the Allow Inline Editing Checkbox if it will work for you? This is our sample Customer Dashboard Portlet with Allow Inline Editing = F: It removed the New Column but retained the Edit/View column: Hope this helps! :)

Hi @Elina Kourouzidou ,per checking, the ability to merge existing contracts with contract items to a new contract is currently a system limitation. An enhancement request has already been filed to address this system limitation under #318781 SWV CR: Ability to merge existing contract record prior to renewal. You can vote…

We would greatly appreciate your valuable insights for our member, @DanishBernadeth. Your input would be highly valued. Additionally, if you know of anyone who is new to NetSuite, kindly direct them to our "New to NetSuite" category, where they can find useful information and guidance

Hi @Elina Kourouzidou, let us know if you need further assistance regarding this. Thank you!

Hi @brocha, for expense report type of transactions, apparently, it is a standard behavior to have both the Expense Category field and Memo field combined under the Description column of the custom reports. Hope this clarifies!

Hi @Elina Kourouzidou, locking transactions for a period prevents users without override permission from posting to the period. However, Administrators with Override Period Restrictions permission will still be able to enter and edit transactions. You can check out this article for more details: New to NetSuite | Locked…

Hi @User_K51C7, what kind of transaction are you using? I used an invoice, which is a posting transaction and has a GL impact. You can find list of non posting transactions on this SAID - 7655. When I clicked the Impact View link on system notes, it shows the amount and accounts impacted by the transaction: Old Value: New…

Greetings, everyone! We have a fellow member, @GSONI , who could use our assistance. Please don't hesitate to share your knowledge and best practices to help them out. Your input is highly valued and appreciated! In the meantime, you might be interested in participating in our Pop Quiz. You only have until Sept. 5, 11 AM…

Hi @User_K51C7, per checking, the only documented workarounds are the following: 1) Delete the Credit Memo and the Invoice 2) Create a standalone Invoice 3) Re-create a new Sales Order Also tagging our members, @Tigran Shahnazaryan, @Tiru Chembeti @Angela Bayliss @John Griffin Let us know if you have any other insights or…

Hi User_C3DOL, were you able to check the comments above? :)

Hi @User_TXI1Z, were you able to check the comments above? :)

Hi @User_K51C7, if the tax code has been manually changed after saving the transaction, you can try checking the System Information tab then Sytem Notes subtab and see if the amount changed. Hope this helps!

Hi @User_K51C7 per checking, it is a standard behavior that when you issue a Credit Memo on the existing Invoice, this will only make the Invoice Paid in Full but the Sales Order will no longer have the Bill button. I was able to replicate this on our test account. Per further checking, this is currently a system…

Hi @User_9MVSV Glad to have you with us today and thanks for posting here in the NetSuite Support Community! You can define a tax schedule on your item record and specify which states are taxable and which are not. To know more, you can check out SAID 18776 Creating Tax Schedules. Greetings, everyone! We have a fellow…

Hi @Vernita, yes you can add them via a journal entry, however, per further checking, the ability to have the Customer Deposit under Journal Entry transaction that's hitting the liability account be applied to invoices is currently a system limitation logged under #765435 Creation of Customer Deposit transaction that hits…

Hi @Kedalene, if the account is accurately marked for Elimination and you have tried troubleshooting using the steps mentioned here SuiteAnswers ID: 37739 and the account balances still didn't eliminate, we advise you to file a case to NetSuite Customer Support, as they have the tools to investigate further and analyze…

Hi User_C3DOL, per checking, I did investigation on this on our test account with 2 scenarios using "CA Test" account as sample account. Scenario 1: CA Test Account transaction balance is 0 Journal #717: Transaction Currency = CAD | Base Currency = USD CA Test Credit = 1,000 | Exchange Rate = 0.621 Journal #718: CA Test…

Hey @User_TXI1Z, Tigran is right. You can provide more insights on what you are trying to achieve and configuration so we could better understand and check further. Moreover, you can also check this SuiteAnswers article that might be similar to your concern and use it as reference in reconstructing your formula for the…

Hi @Kedalene, to properly keep track of concerns and threads, we encourage creating a separate thread regarding this new concern where some have elimination created and some have not. Please provide screenshots of sample affected transactions as well so we could try to replicate and further check. Kindly cover any…

Hello, everyone! Feel free to participate in the discussion and share your valuable insights. -- In case you know someone who is new to NetSuite, we encourage you to direct them to our newly launched "New to NetSuite" page. This page is specifically designed to offer them information and guidance and help them make the…