Lee Ann R Red Ribbon

Hi @Michelle Jabanes-Oracle Yes, that screen shot is while logged in administrator

Hi @Michelle Jabanes-Oracle I have tried both =( I only inputted the employee name who I want to be able to see this report on the Audience tab, it didn't work (other co-worker, we'll call "Jane Doe", can still see this report) The screen shot below is the current setting on this report & as you can see I only inputted the…

@Michelle Jabanes-Oracle I tried both (audience & access) and the other co-worker who is NOT named can still see the report =(

Hi again @Michelle Jabanes-Oracle Do I limit by Audience or Access?

Hi @Michelle Jabanes-Oracle I logged in under the administrator role, took the standard NetSuite report, customized it, chose the audience to ONE co-worker. Checked with a different co-worker and the different co-worker can still see the report. Now what?

Hi @Clarisa De Torres-Oracle Thank you for your reply & help, that worked!

Hi @Michelle Jabanes-Oracle I am the creator of the report, using a custom role If I use the administrator role, take the standard NetSuite report, customize it & save as, will it then allow me to limit the audience?

Hi @Michelle Jabanes-Oracle The custom role is using a Sales Center (because they need access to all things sales related). Is there any other way to restrict the report using the custom role already created?

Hi @Michelle Jabanes-Oracle Thank you for the email & the article on Support Cases

Hi @Jam Amper-Oracle Thank you for your reply. The standard report is A/R Aging (see below). I ran that report, customized it and re-named the report to COMPANY NAME A/R aging summary Looking forward to hearing back from you

Hi @Michelle Jabanes-Oracle Thank you & yes, please send me information on how to submit the support case.

@Michelle Jabanes-Oracle Should I file a support case for this issue as well?

HI ddennison, I thought I had but last week I started having kickback errors again (with confirmed valid email addresses as well, my own co-workers!)…...it's SO frustrating! My IT guy believes NetSuite made changes again, which is why we started having kickback errors again. If you search in SuiteAnswers, look for: CNAMEs…

Hi @Pierre_Plourde, Thank you so much for your reply. I am the only user in the order processing the invoice but if the system hiccups then based on your reply, I would guess that the system thinks I'm the second user. I closed the browser and went back to look at the sales order, the status was changed to billed but the…

Hi @Tris Mendoza-Oracle Definitely not the answer I was hoping for. Thank you for letting me know.

Hi @Tris Mendoza-Oracle, Apologies for the delay in replying, thank you for your patience. Here are the screen shots from the saved item search we've created so far: Appreciate any help you can provide. Thanks in advance!

@K Mukesh - thank you!

Hi @Vajrala Madhu Reddy, Thank you for your reply. If we restock the material, we will have a GL impact. However, if I uncheck the restock box I have no GL impact (see screenshot below) & I need to know if this is standard behavior. I need to make sure that these receipts will not affect the average cost of items (I would…

Hi Niks Blando-Oracle, Thank you for your reply. This would be an example why average costing is no good for us =(

Hi @Niks Blando-Oracle Thank you for your reply. If the ITEM itself has average price, purchase price & last purchase price why is it dependent on the location? That makes NO sense. The price is the price, regardless of what location it is in. If I have $10.00 in my pocket & I then put that $10.00 into my wallet, I still…

HI @Veronica Steluta Mincior-Oracle Thank you so much for your reply. I had considered that but was hoping there was another way around it.

Hello @Veronica Steluta Mincior-Oracle, Thank you for your help. Our IT department advised me that we applied the whitelist for @netsuite.com and system@sent-via.netsuite.com to all email users as an inbound policy. So far this appears to be working & our email kickback issues are for only email addresses that are not…

Hello @Veronica Steluta Mincior-Oracle, The email being sent is NOT part of an email campaign. The user is receiving the undeliverable notification after sending an email through NetSuite with an estimate (we refer to this as a quote). The undeliverable notification (reason 5.7.0) is for an email address within our own…

@Ivy Lopez-Oracle Thank you SO much - that worked!

Hello @Dominica Sevilla-Oracle I need to get data for the total of the quantity sold in the last 12 months to date (February 2023 - January 2024) but next month we would need March 2023 - February 2024. I replaced the to_char formula with ADD_MONTHS({transaction.trandate}, -12) & when I attempt to run the report I receive…

Hi @Dominica Sevilla-Oracle, Thanks for your reply. The formula I have in the report (see below) returns the Total Quantity Sold for 2023 in the 2 inventory locations. Would you help to explain where I add what you have suggested into the existing formula? case when {transaction.type} IN ('Cash Sale', 'Invoice','Credit…

Hello @Dominica Sevilla-Oracle , We would need a dynamic one (last 12 months). Thank you so much for your help, looking forward to hearing back from you.

Hi @Dominica Sevilla-Oracle Unfortunately neither of those articles include a formula with last 12 months. I need a formula for Feb 2023 - Jan 2024. Any suggestions for that?

@CDuf Did you put through an enhancement request for this? I'd 100% vote for this since I'm dealing with something similiar - if a copy of a sales order is created, it's including OLD email address(es) & not updating from the customer record to the current email address(es).

Hello @Joy Noreen Magoling-Oracle, Thank you for your reply & yes, this is the case (quantity 0 on hand). Is there ANY work-around for this? We have MANY items that the material is on 16 foot reels & we need to unbuild the reel so we can sell "loose" footage (2 feet, 5 feet, 8 feet, etc.).....the loose footage item…