Michelle Jabanes-Oracle · Account Admin/CRM Guru & Oracle NetSuite Community Admin · Admin

Yes, how did you set up the criteria for what the customer needs to buy?

I am glad it is now working. Thank you for keeping this thread update!

Hi @Elina Kourouzidou, You could try the SuiteApps available at https://www.suiteapp.com/search?keywords=outlook. Hope this helps.

Hi @User_9MVSV, I suggest adjusting your criteria to ensure that the promotion is not affected when a user edits the transaction.

Hi @Elina Kourouzidou, The ability to CC/BCC other Customers/Contacts (multiple Contacts of Customers) when replying to a case is logged under enhancement request #155329. As a workaround, click the 'Email' button on the case and add any additional entities as needed. I hope this helps.

Hi @User_ISV38, Could you please confirm if this login page is customized? Did you recently create this page, and if so, how was it created? Did you upload the image used to the File Cabinet? For guidance on properly creating a custom login page, please refer to SuiteAnswers ID: 51469 | Creating Custom Pages for Login to…

Congratulations, @Wee Ming. ✨🎉 We appreciate your contributions here in the community!

O tempo está acontecendo, pessoal! Veja os detalhes abaixo para obter a resposta correta e sua explicação: Resposta Correta: Verdadeiro Explicação: Os códigos de cupom podem ser de uso múltiplo ou único. Os códigos de uso múltiplo podem ser usados quantas vezes quiser por qualquer número de clientes. A subguia Limites de…

¡Se acabó el tiempo! 😊 La respuesta correcta y su explicación figuran a continuación: Respuesta correcta: Verdadero Explicación: : Los códigos de cupón pueden ser de uso múltiple o de un solo uso. Los códigos de uso múltiple se pueden utilizar cualquier número de veces por cualquier número de clientes. La subpestaña…

Time's up, everyone! 😊 Kindly see details below for the correct answer and its explanation: Correct Answer: True Explanation: Coupon codes can be multiple-use or single-use. Multiple-use codes can be used any number of times by any number of customers. The Usage Limits subtab is where you select how many times a customer…

Hola a todos! ¡Es hora de jugar! 😊 ¿Tiene lo que se necesita para afrontar el reto de esta semana? Ponga a prueba su memoria y comente su respuesta a continuación. @Florencia Iglesias Gissi @Panadick @Ramiro Ruiz @Andersen Stiven Chaparro Diaz @Jessica Mercado

Thank you for providing the specifics. This feature is currently not available and is logged as an enhancement request under #133852 Department/Location/Class Restrictions: to be able to select and give multiple D/L/C access to employee. Please take a moment to vote for this enhancement in SuiteIdeas to help increase the…

Hi @Elina Kourouzidou, Are you referring to the long email address that customers are see when replying to the support case email? In the Email Address of Recipients field of your default online case form, enter the email addresses of those to be notified when a customer completes and submits the form. Enter the full email…

Hi @gbradley, The ability to link Sales Orders to Estimates is logged under enhancement request # 87092. I hope you spare some time to vote for the enhancement in SuiteIdeas so we can raise the number of votes it has.

Hi @User_ISV38, It appears to be a caching issue. Please provide more details about the problem: Have you tried clearing your browser's cache? Does the issue occur in a different browser? How many users are experiencing this issue?

Hi @User_9MVSV, How did you set the criteria for the promotion? It's possible that the prior sales order was edited during fulfillment, causing the promotion to reevaluate the criteria and determine that the customer was no longer eligible, thus removing the promotion.

Hi @Krunal Patel, Just checking if you were able to see previous comment. We'd appreciate if you can provide us the information for us to be able to check on this further. Thank you.

Hi @Andy Galuski, Just checking if you were able to see previous comment. Please let us know if it answers your questions or if you need further assistance. Thank you.

Just to confirm, you are creating a new sales order record for the new orders, applying the new promotion to this record, and it is still affecting the existing sales orders. Is that correct?

Hi @Andy Galuski, When you have finished entering data for the transaction, NetSuite immediately saves and emails the transaction. The email message includes the transaction as a PDF attachment, which is created using the customer’s preferred language. For more information, see SuiteAnswers ID: 8949 | Working with Records,…

Please provide the following details: Are you receiving an error message? Are there any restrictions applied to the user/role in the custom role? Do you have other custom roles that can void credit memos? Are there workflows in your account which made the button available? @Elychelle Gulen-Oracle @Jeremy Bemis-Oracle do…

Hi @User_9MVSV, Have you tried adding a start and end date for your previous promotion? I hope this helps.

Hi @gbradley, It seems that this is related to an existing defect filed under Issue #466809 File Drag and Drop > Project Task > dadHandleResponse()xmlRequest.responseText= As an alternate solution, users an attach the file by navigating to Communication > Files > New. I have also sent you an email regarding this matter and…

Hi @Krunal Patel, Are you trying to void a credit memo that is in a closed period? If so, see the steps below on how to reopen the period. Navigate to Setup > Accounting > Manage Accounting Periods Click Checklist icon for the Period of Credit Memo Click Arrow icon for Close Task Justification: Enter Justification…

Hi @User_RG1MF, I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also…

Hi @User_DU7YV, I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also…

Hi @kees.netsuiteadmin, If you have a role with permission to access the NetSuite Account Center, you can view defects and enhancements associated with your support cases. See Accessing the NetSuite Account Center. On the NetSuite Account Center page, click See Support Issues in the Customer Center - Home Links portlet to…

Hi @Dev_Frank, I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also…

Hi @Ben H , I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also earn…

Thank you for reaching out to the NetSuite Support Community, @Mel H. Let’s see if any of our members have a similar integration and bundled item setup. Tagging some of our top contributors: @Tigran Shahnazaryan @Angela Bayliss @Amanda Edwards any insights on this?