Tigran Shahnazaryan · CEO @ Novelance · Gold Crown

Sure. Claude is one of the AI tools you can use: https://claude.ai/ There are others available, such as ChatGPT and Gemini

If I remember correctly, it auto-applies when the Vendor Bill is generated. I don't think there is a separate setting for that.

At this point, it might be best to open a Support Case with NetSuite and ask them to investigate. They have access to your system and can check it and let you know.

They may have an extension or something running on their computer that's affecting it. Create a version of the report with fewer results and see if they are still getting the error.

Hey @User_BCKYD, I recommend updating the Saved Search criteria to limit the results and see if that works correctly. There is a chance this is a temporary NetSuite issue, as I haven't seen the data corrupted before. Typically, when the Saved Search is retrieving an extremely large amount of data, it times out.

Hey @User_013GI, This is probably affected by the following Accounting Preference. Please check it to confirm it is set up according to your business requirements:

Hey @User_DATN1, The best practice is to create "New Opportunity per distinct Sales Event". You can create multiple Opportunities under the same customer and track them separately. You can also create "Contract-related" custom fields or records linked to the Customer if you want to build ad-hoc (e.g., if you prefer not to…

Hey @Kirtee Jeetah-Naran, I haven't seen them in French, but if you have the English version templates, it shouldn't be hard to ask Claude to translate them for you and make them available for download.

It appears that in 26.1, NetSuite is enhancing the WMS with a new feature called "Mark Picks Done", which hopefully will allow us to clear the tasks without deleting the manually created Item Fulfillments!

I see what you mean. Creating the Item Fulfillments manually goes against the NetSuite WMS design. The only way to fix that would be to delete the Item Fulfillments and rerun the Pick Process correctly.

Hey @Chan Man, Can you share a couple of screenshots to help with providing the best recommendation? The "Other Event" on the Campaign is different from an "Event" record (Calendar Appointment), and I am wondering if you are trying to select both on the "Event/Calendar Appointment" record.

Hey @Akhil_k_t, Could you clarify the use case for this requirement? Note that if you don't want the source transaction generate the Revenue Arrangement, you can set all Items to "Direct Posting". Or, you can have "dummy/empty" Rules on the Item. Another option would be to select a non-applicable "Create Revenue Plans On"…

Hey @Dext3r, Can you go directly to one of these Sales Orders and initiate the "Pick" there? There might be an error message that prevents picking, which doesn't appear when you do it in bulk.

Hey @RobertBongers, Are you using the same Email Template in both instances?

Yes, that's correct, Option 2 would be a User Event Script.

The Vendor Prepayment is typically automatically applied to the Vendor Bill. Are you noticing something different?

Hey @User_LXM0G, There is a chance you have a script or workflow on the affected transaction that is affecting normal operation. The best approach is to check with the Admin/Consultant to confirm that no customization is negatively affecting it.

Hey @Imke, The original amount typically stays intact on "voided" transactions. In your saved search, add a criterion for the "Status" = "Check: Voided" and others that you want to include, and in the results, show the "Amount".

Hey @Richard Appleford OB, The "License or Volume Provisioned Quantity Information" isn't accessible directly. As an alternative, you can build a report that compares the Campaign Email Volume of, say, 120,000, with the total campaign emails sent in a given month and shows them the "remaining emails for the month".

Some GL Accounts are auto-generated by NetSuite only when required, and I don't think those (e.g., Unrealized Gain/Loss Account) appear under Accounting Preferences.

Hey @markbell10, Are you using native or custom filters? I have seen wrong filters or data cause such issues. The Bundle/SuiteApp itself may cause issues, as it isn't always propagated correctly during uninstallation or updates. Reinstalling may fix the issue, but you may need to recreate custom filters. The best is to…

Hey @Bee Yook, By default, NetSuite doesn't provide a configuration option to change how the value is calculated or displayed in the standard sublist. You can create a custom sublist and include a field (most likely displaying a Formula result in a Saved Search) that shows the GL Impacted value.

Hey @Mike F Blend, Users should be able to retract Timesheets or Individual Time Entries before the approval: You can read more about it here: SAID 51414

Hey @Nickoletta Gounaris, Note that a Purchase Order is a non-posting transaction, and you can update it with the right permissions as long as it has not been fully received and billed. You can also create an Inventory Adjustment and reference the related PO to adjust inventory quantities.

Hey @kees.netsuiteadmin, You can over-issue Components if you set the following preferences under "Manufacturing Setup": -- Manufacturing Issue Based on Commitment = Ignore Commitment -- Allow Overage on Work Order Transactions = T

Yes, it allows creating detailed rules specifying to which GL Account each Unrealizer or Realized Gain/Loss should be posted: The System-Generated accounts have the "Old Value" set to "Account" in their first System Note entry. You might be able to create a Saved Search that shows all System Generated GL Accounts based on…

Please open a Support Case with NetSuite and ask them to investigate. By using the URL directly, we confirmed the role and user have the right permissions, so I am unclear why the menu isn't showing up.

Is it the same for both users (the one who can see the menu and the other who can't)?

That's good news, and it means that's not a permission issue. Can you check whether "Use Classic Interface" is checked under "Set Preferences"? Maybe that is why the menu isn't showing up for one of the users, as those preferences are personal:

Thanks for checking. Can you provide more details on "but obviously not able to create batch payment." Does this user get an error message? You can copy the Batch Payment Page URL from the User's role that can access it and paste + Enter for the User that has issues with that and see if you get any NetSuite errors on that.…