Trixie Amora-Oracle · Associate Technical Support Engineer · Gold Trophy

Hello @Elizabeth W. Prepare the CSV file with the following fields: a. Matrix ID This is the internal ID of the matrix option list. To get the internal ID, navigate to Customization > List, Records, and Fields > Lists and look for Internal ID column b. Internal ID This is the internal ID of the existing matrix option…

Hi @KNason76, Let me know if you need anything for clarification. Thanks! Respectfully, Trixie

Hi @KNason76, If AVERAGE COST COMPLETION UNIT COST= Average Cost, then the system will pull up the location average cost of the assembly item (history) and the same average cost shall be used to calculate the cost that will be reflected in the Work Order Completion. Kindly check the assemblies related to the work order…

To help isolate why some Work Orders allow component selection while others do not, may I confirm a few details? 1. Are the affected Work Orders using the same BOM and Routing version as the ones that work correctly? 2. Are the Start/End Operation fields entered manually or pre-filled when issuing components? 3. Is WIP…

Hi @ABDUL HANNAN , Here are an existing Enhancement: 546062 SuiteAnalytics Workbooks > Inability to translate any custom, user-defined names (ex. workbook title, tabs, chart labels, field renaming) in SuiteAnalytics workbooks 553749 SuiteAnalytics workbooks > Ability to customize the color options on workbook charts You…

Hi @Arina L, Thank you for posting here in the NetSuite Support Community! Hello everyone! One of our fellow members could use a hand. Please feel free to join this thread and share your knowledge, ideas, or tips. Your contributions are always valued and truly appreciated!

Hi @Elizabeth W., Kindly provide a sample template of the things you would like to update in order for me to test. Respectfully, Trixie

Hello @User_DFQMH, It appears you are running into a known NetSuite behavior related to WIP & Routings where entering Starting/Ending Operations forces the system to treat component consumption as operation-specific, not general inventory availability. When operations are defined on a Work Order, NetSuite expects component…

Hi @ABDUL HANNAN , NetSuite Analytics Workbook currently does not support showing static data labels on charts. Chart colors also cannot be customized, and Workbooks offer no options for applying branded color themes or manually assigning series colors. Best practice is to keep data analysis in NetSuite, but you may opt to…

Hi @User_3172U, The ability to only add a 'Created by' field in a transaction is not yet available in the standard NetSuite account. This is currently an enhancement request logged on Enhancement # 175223 Entity Records/ Transactions > Created by field is not available to show who created the record. You can go…

Hi @Yee Yie, If your account does not have WIP & Routings, then the “Mark Work Order Close” function will not appear, because that action is tied to the WIP feature. Without it, Work Orders auto-close once they are fully built/fulfilled, and NetSuite does not offer a bulk-close interface for non-WIP Work Orders. Also, the…

Hi @Vernita, The ability to only perform bulk reallocation is not yet available in the standard NetSuite account. This is currently an enhancement request logged on Enhancement # - 208648 Summary: Transaction > Inventory > Reallocate Items > Allow CSV import of reallocating items. As per the functionality of having…

Hi @KNason76, we’re pleased to have you with us today and thank you for posting in the NetSuite Support Community! We hope you had a wonderful holiday season. Happy holidays to everyone! We trust you had a relaxing break and are now getting back into the swing of things. We have a fellow member in need of assistance, so…

We encourage you to share your expertise to help our member, Clamps123. Your input is greatly valued and plays an important role in strengthening our community. For those who are just getting started with NetSuite, we also recommend exploring our New to NetSuite category. It’s a great starting point packed with resources…

Hello @John Nikko Have you checked the response from Angela? Let us know if the provided solution works for you. And if you need further assistance on this don't hesitate to reach out. Have a great day! Respectfully, Trixie

Hey @Ashhh, I hope all is well. Have you seen the response from Tigran and Angela? Let us know if you need further assistance. Thank you! Respectfully, Trixie

Hello @User_68KLQ, I would also provide the same advice to file a support case. Since the app is already installed and is not working as expected on your end it is best to file a support case for them to check further with internal tools. Have a great day! Respectfully, Trixie

Hello @ERUDITA, Thank you for jumping in with this great question! 🚀 The NetSuite Community thrives on collaboration—let's all come together to provide some valuable insights. Community, your expertise is always welcome!

Hi @John Nikko, Just for clarification, have you tried the search guide from Tigran? Let me know if you have anything for clarification. Thanks!

Hi @Angela Bayliss, Upon checking the case status, support is already able to attach your concern to an Enhancement. If you have any further adjustments to the enhancement kindly communicate it in the same case record. Thank you! Respectfully, Trixie

Hello, everyone! We invite you to join the conversation and share your valuable insights with us.

Hello, everyone! Feel free to participate in the discussion and share your valuable insights.

Hello everyone! We have a fellow member, @User_IM2YY, who could use some assistance. Please feel free to share your knowledge and best practices to help them out. Your input is greatly appreciated!

Sure! Have a great day.

Hello @User_DMW5Z, Have you seen our last comment? https://community.oracle.com/netsuite/english/discussion/comment/16906270#Comment_16906270 Let us know if the information provided was helpful. 😊 Thank you!

I need to clarify and correct the information I previously provided. The earlier information is based in the setup if the Cross-Subsidiary Fulfillment is disabled. It is expected that shipping costs from the Item Fulfillment will not populate on the Invoice when Cross-Subsidiary Fulfillment is permitted and the…

Hello @User_DMW5Z. Kindly check the following: 1. Confirm item uses Standard Costing Lists > Accounting > Items > Edit > Accounting tab. 2. Check the Cost Template used by this item: Ensure it has the correct Cost Categories for labor Ensure Work Centers/Resources used on the routing point to those categories 3. Check the…

Hi @User_DFQMH, Have you seen our last comment? https://community.oracle.com/netsuite/english/discussion/comment/16906096#Comment_16906096 Let us know if the information provided was helpful. 😊

Hi @brocha, To clarify, seeing the price update changes in the system information from mass update is currently a system limitation. Enhancement # - 340632 Summary: System Note does not display information when performing mass update to other price levels except base price However, if you are just manually changing it via…

Hi @JM Benitez, If the Work Order has no completions, no issues, and no backflushing activity, then deleting the WO has no impact on inventory or accounting. The assembly’s quantity will simply remain as it was originally; nothing will be consumed or produced, so there is no reversal needed. In this scenario, deleting and…