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Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
Celebrate Your 2025 Community Recap & Achievements!
We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Please note that on Friday, January 9, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 60 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Comentarios
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Hi @Red9, Glad to hear you got the field working on your line item! That’s the right approach—using a script to show the custom field only when the “Customer Labor” service item is selected. This should make tracking the technician/employee much easier and help keep your records organized for payroll. If the answers here…
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Hi @Martin Lodovico GCNA/Raymo usa , Thanks for clarifying your needs! NetSuite doesn’t provide downloadable HTML templates for online forms, but you can make your own easily using basic HTML. Here’s an example of a simple lead form template you can start with—just update the name attributes to match your NetSuite field…
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Hi @User_IM2YY To route approvals to departments instead of supervisors, SuiteApprovals is the most flexible option. You can assign a department approver and set up routing rules based on department and your 10% tolerance. If you’re not using SuiteApprovals, you’ll need a custom workflow to base approval routing on the…
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Hi @Jet Zhang Great question! While NetSuite doesn’t natively print the filter values in the report header for saved searches, here are some practical ways to work around this: Option 1: Add Filter Columns to Results Wherever possible, add the fields you’re filtering on (such as “Service Unit,” “Bank A/C,” or “Date”)…
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Hi @User_WA9MO Glad to hear you’re moving forward with a script! Here are a few quick tips for your developer: Script Type: Use a User Event (afterSubmit) or Map/Reduce script targeting the Journal Entry record type. Logic: The script should look for newly created depreciation journals, then set the custom segment field on…
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Hi @Chandanesh, Good day! Just following up on this thread in case you missed our comments above. If the answer in it was able to resolve your concern, please let us know by clicking the "Yes" in the "Did this answer the question?". We'd really appreciate it. Thank you!
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Hi @Lee Ann R, Thanks for providing the detailed screenshots and criteria. I see the negative scrap quantities are appearing, but the totals still seem off compared to your "Sales By Item" report. Based on what you’ve shared, here are a few steps to help resolve the discrepancy: Add the “Main Line = No” filter: In your…
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Hello @Jayben Fung. Good day! Just following up on this thread in case you missed our comments above. If the answer in it was able to resolve your concern, please let us know by clicking the "Yes" in the "Did this answer the question?". We'd really appreciate it. Thank you!
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Hi @Jayben Fung, Good day! Just following up on this thread in case you missed our comments above. If the answer in it was able to resolve your concern, please let us know by clicking the "Yes" in the "Did this answer the question?". We'd really appreciate it. Thank you!
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Hi @User_WA9MO, glad to have you with us today, and thanks for posting here in the NetSuite Support Community! Greetings, everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated!
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Hi @Vernita, glad to have you with us today, and thanks for posting here in the NetSuite Support Community! Greetings, everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated!
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Hi @User_WA9MO, This is a common scenario: Custom segments often don’t automatically carry over to depreciation journal entries generated by the Fixed Assets module. Here’s what’s happening: While your segment is filled in on asset records and transactions, NetSuite’s standard depreciation process doesn’t natively source…
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Hi @Chandanesh, You’re right—NetSuite doesn’t track payments at the invoice line-item level natively. Payments apply to the total invoice, not specific lines or items, so standard saved searches and workflows can’t pinpoint if/when a “TAR” item line itself is paid (especially with partial payments). Currently, there’s no…
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Hi @Lee Ann R, It looks like your saved search formulas might not be picking up all the credit memos for your scrap locations. In NetSuite, sometimes {transaction.location} and {inventorylocation} don’t always match on credits—try using both in your formula to catch everything. Try this for your Scrap formula: CASE WHEN…
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Hi @Jayben Fung, Here’s how you can try adding your custom “Payee Name” field to the custom check template in the “Apply” subtab of the bill payment: Expose the Custom Field to the Transaction: Make sure your custom field (“Payee Name”) is available on the Bill or Bill Payment record, either by sourcing it or using a…
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Hi @User_CXH6W, Are you still in need of a little assistance with your inquiry? -Angelica
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Hi @Toanne Termeer, Since we cannot reproduce this in our testing environment, we would not be able to find the root cause of this issue. I highly suggest that you file a Support Case to our Support team since they have the possibility to access to your replica account for testing which in this case is needed.
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Hello User_BD08X, Good day! Just following up on this thread in case you missed our comments above. If the answer in it was able to resolve your concern, please let us know by clicking the "Yes" in the "Did this answer the question?". We'd really appreciate it. Thank you!
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Hi @Ben H, Since we cannot reproduce this in our testing environment, we would not be able to find the root cause of this issue. I highly suggest that you file a Support Case to our Support team since they have the possibility to access to your replica account for testing which in this case is needed. -Angelica
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Hi @Hakesville You can try this: Create a Rich Text custom field on the Customer record (e.g., “Credit Hold Alert”). Set up a Workflow (Customization > Workflow > New) for Customers. Add an action: “Set Field Value” for your new field. Use this formula:CASE WHEN {credithold} = 'T' THEN '<b…
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Hi @Jerry_Morales, glad to have you with us today, and thanks for posting here in the NetSuite Support Community! Greetings, everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated!
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Hi @Bee Yook, glad to have you with us today, and thanks for posting here in the NetSuite Support Community! Greetings, everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated!
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Hi @Vernita, glad to have you with us today, and thanks for posting here in the NetSuite Support Community! Greetings, everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated!
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Hi @Maxeem-83, glad to have you with us today, and thanks for posting here in the NetSuite Support Community! Greetings, everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated!
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Hi@User_CN4QU, glad to have you with us today, and thanks for posting here in the NetSuite Support Community! Greetings, everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated!
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Hi @User_HMZ9G, glad to have you with us today, and thanks for posting here in the NetSuite Support Community! Greetings, everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated!
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Hi @Lars van Blitterswijk, Great question! Since your Claude and ChatGPT integrations are working but PowerApps gives "Invalid login attempt," this is likely related to how Microsoft PowerApps handles OAuth2 authentication. A key difference: as highlighted by others, Microsoft PowerApps (including Copilot Studio) currently…
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Hello User_BD08X, Good day! Just following up on this thread in case you missed our comments above. If the answer in it was able to resolve your concern, please let us know by clicking the "Yes" in the "Did this answer the question?". We'd really appreciate it. Thank you!
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Hi @Elina Kourouzidou, Are you still in need of a little assistance with your inquiry? If the answer in it was able to resolve your concern, please let us know by clicking the "Yes" in the "Did this answer the question?". We'd really appreciate it. Thank you!
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Hi @Toanne Termeer, Good day! Just following up on this thread in case you missed the comment above. If the answer in it was able to resolve your concern, please let us know by clicking the "Yes" in the "Did this answer the question?". I'd really appreciate it. Thank you!'