Dominica Sevilla-Oracle Blue Diamond

Hello @User_J6WYT, Good day! If the solution provided worked for you, we would be grateful if you could mark it as helpful by clicking 'Yes' on the 'Did this answer the question?' option below the comment. This will assist other users who may have the same question in finding the solution more easily. Thank you for your…

Hello Joe, Good day! If you found a comment helpful, please consider marking it as 'Yes' in the 'Did this answer the question?' section. Your feedback will help other users with similar concerns find the answer more easily. Thank you for your help. 😊

Hello @Pallavi1903, We're glad to have you here with us today. Thank you for starting a new thread. Our Gurus will review your question and conduct an initial investigation. We'll reach out to you if we have any updates. In the meantime, we invite other users to join the discussion. Thank you! 😊

Hello @jtwitty, We're glad to have you here with us today. Thank you for starting a new thread. Our Gurus will review your question and conduct an initial investigation. We'll reach out to you if we have any updates. In the meantime, we invite other users to join the discussion. Thank you! 😊

Hello Rob, Good day! Apologies for the late response. Per further checking, it seems that the expected result or behavior might need complex formula outside of our scope. I suggest reaching out to your Account Manager for a possible engagement with our Professional Services team for further assistance. Hoping for your…

Hello Kedaline, Good day! Apologies for the late response. I consulted this internally and I am advised it is possible that the Manual License Request navigational path is not available on your end because you don't have the NetSuite license bundle. Based on the screenshot you sent, noted that you are using a OneWorld…

Hello @User_UJP6O, I would just like to further clarify your concern. Could you please clarify the AR and AP Workbooks you are referring to? Are you asking about the Purchase and Sales Workbooks located on the Analytics homepage, or are you referring to a different report? When I opened a Sales Workbook without any…

Hello @User_J6WYT, Kindly try opening the downloaded CSV file on NotePad then save it again after changing the Enconding to UTF-8 with BOM. I hope this is feasible on your end. Thank you! 😊

Hello @jtwitty, We're glad to have you here with us today. Thank you for starting a new thread. Our Gurus will review your question and conduct an initial investigation. We'll reach out to you if we have any updates. In the meantime, we invite other users to join the discussion. Thank you! 😊

Hello @User_UJP6O, Welcome to the NetSuite Support Community! 🎉 Thank you for starting this thread. Our Gurus will review your concern and conduct an initial investigation. We'll reach out to you if we have any updates. In the meantime, we encourage other users to join the discussion and share their insights. Thank you for…

Hello @User_YZ498, Good day! Just to confirm, you already created the Saved Search, however, this is not showing up on the KPI portlet when added, am I correct? Can you try to refresh just the KPI portlet and see if it will show up? It would be appreciated if you can further clarify the expected behavior. Screenshots can…

Hello Joe, Good day! Apologies for the late response. Per checking, to resolve your concern, kindly follow the steps documented on SuiteAnswers 104119 User with Chargeback Permission Is Still Getting Permission Violation: You Need a Higher Permission for Custom Record Type Chargeback to Access This Page When Deleting Sales…

Hello @kmd_14170, Good day! Apologies for the late response. Upon further testing, I was able to reproduce the reported behavior, indicating that this is indeed a standard occurrence. I tried to look for an Enhancement but haven't found one. To address this limitation, you can submit an Enhancement request through the…

Hello @User_75YL8, Good day! Apologies for the late response. I suggest checking SuiteAnswers article 21729 Electronic Bank Payments. This article also includes valuable links to other helpful resources and articles. Thank you! 😊

Hello @User_ZCWF3, Good day! Apologies for the late response. Per checking the expected behavior is still an Enhancement and logged under 133540 Shipping > Tracking numbers > Advanced Billing > Tracking numbers do not appear on cash sale that was created if there were 2 fulfillments for a sales order. Hoping for your…

Hello @PhilMc, We're glad to have you here with us today. Thank you for starting a new thread. Our Gurus will review your question and conduct an initial investigation. We'll reach out to you if we have any updates. In the meantime, we invite other users to join the discussion. Thank you! 😊

Hello Mike, We're glad to have you here with us today. Thank you for starting a new thread. Our Gurus will review your question and conduct an initial investigation. We'll reach out to you if we have any updates. In the meantime, we invite other users to join the discussion. Thank you!😊

Hello Stephanie, Thank you for sharing this here in the Community! This is surely helpful for other members. 😊

Hello @KNason76, We're glad to have you here with us today. Thank you for starting a new thread. Our Gurus will review your question and conduct an initial investigation. We'll reach out to you if we have any updates. In the meantime, we invite other users to join the discussion. Thank you! 😊

Hello @User_NG5TG, We're glad to have you here with us today. Thank you for starting a new thread. Our Gurus will review your question and conduct an initial investigation. We'll reach out to you if we have any updates. In the meantime, we invite other users to join the discussion. Thank you! 😊

Hello Rob, Good day! Were you able to check this? If you found a comment helpful, please consider marking it as 'Yes' in the 'Did this answer the question?' section. Your feedback will help other users with similar concerns find the answer more easily. Thank you for your help. 😊

Thank you for the update, @User_2D608. 😊 I am glad that you were able to determine the cause of the reported behavior.

Hello @User_2D608, Per further testing, I received the error not for the Discount Item. I recreated the Saved Search provided above. Here's the result: Note that the Line ID of the Discount Item is 2. I tried to close this Sales Order via CSV Import. I encountered the same error reported: However, note that this is for…

Hello @User_JN952, If you want to add this Prepaid account on the Account dropdown, then it is not possible if its account type is not Account Payable type. Per checking, the Accounts that can be added on Account dropdown on Vendor Bill record are only those with account type Accounts Payable. Hoping for your understanding…

Hello @User_HWW8S, I believe it is best to reach out to the bank to check their requirements. However, @Brian Stisser and @User_Q9SEU, do you have any ideas on this? 😊

Hello Kedalene, Navigate to Customization > SuiteBundler > Search & Install Bundles > List, then, look for Electronic Bank Payments. On the leftmost part of the page, on the Action column, check the dropdown and select Update. Kindly check first with your team if this can be done on your end. Once updated, let us know if…

Hello Bee Yook, Good day! Apologies for the late response on this. I tried to reproduce the reported behavior but I was unable to do so. I was unable to recreate your setup, possible that this is due to different preferences set on our accounts or because of some customizations made on your end. I suggest reaching out to…

Hello Joe, We're glad to have you here with us today. Thank you for starting a new thread. Our Gurus will review your question and conduct an initial investigation. We'll reach out to you if we have any updates. In the meantime, we invite other users to join the discussion. Thank you! 😊

Hello @User_Q1DPO, Per further checking on this, there's an Enhancement filed for this behavior. It's logged as Enhancement 180038 Transactions > Purchases > Enter Purchase Order / Enter Bills > Customize > Screen Fields > Items, to allow applying of Discounts at the Transaction Total. The possible workaround is using the…

Hello @jlbriggs, Welcome to the NetSuite Support Community! 🎉 Thank you for starting this thread. Our Gurus will review your concern and conduct an initial investigation. We'll reach out to you if we have any updates. In the meantime, we encourage other users to join the discussion and share their insights. Thank you for…