Jack Daryl Espiel-Oracle Gold Crown

Greetings @Vernita, Thank you for posting a new inquiry in NetSuite Support Community. In a State, the actions are evaluated from Top to Bottom. To change the order of the actions, use the handle at the left side of each action indicated on the screenshot below and drag the action(s) to the desired position. Hope this…

You're welcome @User_LYA61. Glad I could help ? -Jack

Glad to hear that you figured out the problem and made it work in Released mode as suggested @Vernita ?

Hi @User_LYA61, As mentioned, you do not need to add the condition if you are using the Standard Approve Button (did not perform #1 on the previous post). So, remove the condition and see if the workflow will work. -Jack

Thanks for providing the requested information @Vernita. Can you change Trigger On for the Set Field Value Action for Case Issue to Entry if it makes a difference? By the way, I also performed some tests on my end. I have replicated your initial Workflow setup and changing the Release Status from Testing to Released still…

Greetings @JoshPNW, Testing on this, it seems that Workflows cannot access the Create PO Line Field yet. I haven't found a related Enhancement Request for this, so feel free to submit one. You can do this by either submitting a case to NetSuite Customer Support or via SuiteIdeas. Refer to these SuiteAnswers Articles for…

Hi @Vernita, May we ask the value of the Set By column on the System Notes of the case records that were previously created by Email Capture, where the value of the Type column is Create? If the Set By column is not set to the Workflow owner, having the Workflow Status set to Testing might be the cause of the concern, and…

Hi @User_LYA61, Can you give us some screenshots of the Workflow Logs (System Information subtab > Workflow History > Click Log for the State where the action is in and look for the After Submit trigger. See screenshots below for sample WF log.) of those Sales Orders so that we can troubleshoot? If there are no logs…

Apologies for the not so soon response @Neil Espiritu-Oracle. Glad to hear that you figured out the solution ? -Jack

Greetings @User_LYA61, Can you try doing the following adjustments if this makes the Workflow work according to your requirement?: 1. If you have an Approval Workflow in place for Sales Orders and you do not use the Standard Approve Button (Blue Approve Button), deselect the Approve option in the Event Types field for the…

Hi @Vernita, The Workflow setup I provided should work during case creation by email capture. If you also have another action/workflow/script that edits cases by email capture, you may also want to further narrow down the execution scope by only selecting Create on the Event Types field for the action. You can verify on…

Hi @Toanne Termeer - van de Ven, Here are the answers to your additional inquiries: - is there a way to check if someone deleted a file from a transaction? Currently, file(s) getting detached from a transaction is not logged by the system. I haven't found a related Enhancement Request about this, so feel free to submit…

Hi @Neil Espiritu-Oracle, We would like to further clarify which on your screenshot is to have a fixed width, 1 or 2? -Jack

Greetings @Neil Espiritu-Oracle, We would like to request the following additional information to assist you better: Can you specify which table field(s) are you referring to? Can you also share the Advanced Template Code you're using? Attach it on your reply in a text file (.txt) -Jack

Hi @Dirk Nieuwkamp, The error you encountered would not be caused by the Workflow Action described in this thread if After Field Edit trigger is still being used as it is only a Client Trigger that fires on form interaction and not upon record load/submit that applies to your scenario (clicking the Approve button). Are you…

You're very welcome Imelda! Glad I could help ? -Jack

Hi @Eric Cooper, Have you already gotten started on this? As mentioned, we might be able to help you with specific concerns or inquiries in the course of the Script development. Let us know if you have come across some roadblocks. -Jack

Hi @Vernita, Did the given solution above help resolve your concern? If so, we would greatly appreciate you giving us an update and clicking "Yes" on “Did this answer the question?” for the solution post which will also help us and the other community members track replies that are meaningful. If not, we would be glad to…

Hi @Toanne Termeer - van de Ven, Did the given solution above work on your end? If so, we would greatly appreciate you giving us an update and clicking "Yes" on “Did this answer the question?” for the solution post which will also help us and the other community members track replies that are meaningful. If not, we would…

Hi @User_LYA61, Did the given solution above work on your end? If so, we would greatly appreciate you giving us an update and clicking "Yes" on “Did this answer the question?” for the solution post which will also help us and the other community members track replies that are meaningful. If not, we would be glad to assist…

Thanks for confirming @User_82RRL. Upon checking, your Custom Role should have the Setup > Online Custom Record Form Permission set to at least Create level to see the option to create Online Forms for Custom Records. You may ask your administrator to set this permission for you. Related SuiteAnswers Article: 9911:…

Greetings @User_XW97G, Thank you for posting a new inquiry in NetSuite Support Community. Tagging our gurus @Joy Noreen Magoling-Oracle and @Ivy Lopez-Oracle who might be able to help you out on this one. To others who have any ideas, feel free to share them here. -Jack

Greetings @Strategit_Shunta4, Thank you for posting a new inquiry in NetSuite Support Community. Tagging our gurus @Dominica Sevilla-Oracle and @Shamaine Chan-Oracle who might be able to help you out on this one. To others who have any ideas, feel free to share them here. -Jack

Greetings @User_82RRL, Were you using the Administrator role in your sandbox when you tried creating the Online Custom Record Form? -Jack

Hi @Eric Cooper, If you would eventually implement a solution for this in Weekly Timesheets, it is recommended to use SuiteScript on the get-go for ease of maintenance of the solutions. Also, it seems that the Remaining Work field on the Project Task is not yet accessible on the Time Entry Workflow. So, you would need to…

Greetings @User_LYA61, To address your requirement, the Custom List Field Sourcing & Filtering should be configured to match the selected Customer on the Sales Order with the Company field on the Contact Record. See screenshots below for a sample field configuration: Related SuiteAnswers Articles: 10099: Setting Sourcing…

Hi @Biomerics_Admin, Upon checking, there is no option yet to rearrange the positioning of Custom Sublists. The following related Enhancement Request has been filed for a possibility of future implementation: Enhancement 191052: Customization > Transaction forms > Move Elements Between Subtabs > no option to move lists or…

Hi @Vernita, In the Workflow Logs in your screenshot, it seems that you are manually editing the Case record in the UI. That's why I suggested the Before User Submit trigger. With the above said, can you try using After Record Submit instead with the Context set to Email Capture only as shown in the screenshot below: Since…

Greetings @Biomerics_Admin, The Related Records sublist cannot be customized but you can create a Custom Sublist that uses a Saved Search which shows the data that you need. The Custom Sublist can be also placed under the Related Records subtab. See screenshots below for a sample setup: Saved Search: Custom Sublist:…

That's a great idea for a workaround @Toanne Termeer - van de Ven! Testing on this, you can create separate searches for each Record Type (i.e. Item/Entity/Transactions) to display the related files, and set them as Custom Sublists. See screenshots below for a sample setup for Transactions: Saved Search: Custom Sublist:…