Kedalene · New Creation · Silver Medal

Hi Alex Finally created an Official Support Case successfully after click Enter on Step 1 the Research Answer.

Hi Cherry Finally created an Official Support Case successfully after click Enter on Step 1 the Research Answer https://5814029.app.netsuite.com/app/site/hosting/scriptlet.nl?script=322&deploy=3&compid=5814029&custpage_periodid=523&custpage_subsidiary=16&custpage_taxtype=48&whence=…

Hi Cherry We are stucked when trying Create a Support Case at Suite Answer Contact Support? Please help Submit an Offical Support Case for our Client please? Purchases by Withholding Tax Code (Detail) - NetSuite (Coda Payments Philippines Inc.)

Hi Cherry Now there is no record even if we choose Jul 2025 date. I tested open a new Browser in FireFox still no record. We will log an Official Support Case.

Hi Cherry Does it work if Transactions Bill is Granted Edit instead of View or Full? Is Setup→Company refering to Setup→Company Information as there is no Setup→Company? We have checked all required permissions in Suite Answer 24509 for accessing Withholding Tax Reports are granted Edit, View or Full. This NetSuite User…

Hi All I managed to simulate in Diley Demo, the Header Department selected will auto assigned to Creditor in Vendor Bill GL Impact. However, our client has no Department selection at Purchase Order and Vendor Bill Header level at all and only Vendor Bill posted without Purchase Order has no Department assigned to Creditor…

Hi Pratik Do you know what are those special privilege roles other than Administrator who has Mandatory 2FA Ticked?

Hi Alex So the Account is Locked even if the 6th attempt password is correct right?

Hi Chelsea/Pratik Thanks a lot for your Tips. I managed to extract some data.

Hi Chelsea Thanks for sharing your answer. But I am not to find System Notes Old Value and New Value in Results Tab? When I click Submit, no result match Criteria. Please let me know what step have I missed out?

Hi Alex I found a newer released 31 May 2025 Suite Answer 22465 that mentioned 5 failed attempts for NetSuite 2025.1 Please help confirm this Suite Answer 22465 is more relevant than Suite Answer 33825? Thanks Chelsea for sharing Suite Answer 33825 Released 22 Jan 2023! Product: NetSuite 2025.1 . Login Failure Notification…

Hi Alex Please help confirm there is no where in NetSuite we can view a visible Locked Out Setting for User about 5 or 6 failed Login attempts before User is Auto Locked out 30 mins? These questions are raised by our Client's Internal Auditors.

Hi Alex Thanks for the confirmation. Lastly just like to highlight the inconsistencies in different Suite Answers causing confusion, some mentioned 5 failed attempts some mentoned 6 failed attempts before User is Locked out.

Hi Alex Please help confirm the 30 minutes duration cannot be changed for each User as well? And User can always attempt to login again after 30 minutes unlimited number of times as long they still remember the Password right?

Hi All Anyone knows about setting this switch to 5 Attempts in Suite Answer 31022? Does it mean there is a way to define the number of Failed Attempts before User is Auto Locked? Timeout or Reset in Between Failed Login AttemptsLast Updated03/22/2025Reading Time1 minAnswer ID31022 Applies To Product: SuiteProjects Pro…

Hi Pratik We discovered it is the Return Email Address in Company Information.

Hi Michelle We figured out it is some Make Journal Entry permission setting.

Hi All I read from Google Microsoft Authenticator seems supported in China. Please help confirm if there are China Chinese Users in China in this Forum, thanks! 在中国下载Microsoft Authenticator - Microsoft 支持

Hi Clarisa How about the steps to create a Parent Subsidiary in a new NetSuite assuming no Parent or Child Subsidiaries has been created yet?

Hi Michelle Please help advise which other Supported Authenticator Apps are suitable for use in China as China has no access to Google Authenticator.

Hi Clarisa How to setup a Parent Subsidiary? I cant try as our Demo System already has one Root Parent with Child Subsidiaries.

Hi Clarisa So it is confirm it is not possible to define 2 independent Parent Subsidiaries in NetSuite?

Hi Adam You can check if you have run out of available Full Licensed Users at Setup->Company->View Billing Information, that is why can’t create New Employee. You need to remove Give Access option from those Employee who no longer need to access NetSuite Live Company Database.

Hi All There is any untested Answer given by NetSuite AI. Please help to confirm which of these Workaround Solution is accurate. Summary To reverse a fixed asset disposal: Edit the FAM asset. Set Asset Current Cost equal to the Asset Original Cost. Update the Current Net Book Value to the amount before the asset was…

Hi All Can we use this Workaround solution reference to Suite Answer 30426? 1. Edit the Asset Record to modify the values as prior to Disposal Navigate to Fixed Assets > Lists > Assets->Accounts Sub Tab Asset in question: Click Edit Asset Status: Select Depreciating Current Net Book Value: Enter actual amount prior to…

Hi Trixie Thanks for the tip! “Kedalene Chong" <kedalene@gmail.com> or “Kedalene" <kedalene@gmail.com> works!

Hi All I managed tested simulate every thing in Demo and no such problem. We noticed the Multicurrency Revaluation Creation Date and Time was earlier than the Approved Payment Creation Date and Time. There is no more Unrealized Exchange Gain Loss after posted another Revaluation for the affected Subsidiary and the affected…

Hi Cherry Please help explain with some screenshots? I still not clear as each Subsidiary can only assigned to one Calendar.

Hi Cherry I am quite confused with the steps in Suite Answer 64431. Please help elaborate with some illustrative Examples of the Short Fiscal Calendar Jan till Apr 2025 and new Fiscal Calendar Apr 2025 till Mar 2026 for one Subsidiary?

Hi Cherry Thanks for following up. I found another relevant Suite Answer 64430 assign a fiscal calendar to a subsidiary. Is there any risks for changing Fiscal Calendar assigned in Subsidiary after posting transactions?