Robert Nedelkow-Oracle · Oracle NetSuite Community Manager · Admin

We are tracking this feature request via Enhancement: 165510 Printing Search Results > Create an option to print column headers at the top of every page. You can vote for this feature in the Support Center. Thanks,

Currently, only searches allow inline editing. Thanks,

In Sales by Item Detail/Summary reports, an item's Sales Description and Purchase Description is available as a display column, but not as a filter. We are tracking this request in Enhancement 118861. Thanks,

Is there a way we can schedule a report to go out multiple times a day or do we need to create a search matching the report and do it that way? Thanks, Natalie Currently you cannot schedule the time that reports are run. All scheduled reports run at 2 a.m. Pacific Time. Thanks,

Also, are we able to control which numbers/text appear bold? Any highlighting available? Other than rearranging the order of the columns and title content, are there any (appearance) formatting options at all? We are tracking report formatting in Enhancement 68693 - Allow custom formatting of column widths, font type/size…

Hi Kevin, Here's a similar thread and solution: https://usergroup.netsuite.com/users/showthread.php?t=17135&highlight=last+message+sent+formula Thanks, Rob

Jason Feltham, I'm not sure if this related to your issue but Support filed Defect 454536 File Drag and Drop > Error evt.dataTransfer is null in Mozilla Firefox (browser console). The problem manifests itself when a file is dropped in the dropzone - the file does not exist in the file cabinet and is not listed in the…

Have you tried SuiteAnswers? There are a few Help topics for SuiteOrgChart at https://netsuite.custhelp.com/app/answers/list/kw/SuiteOrgChart/search/1

Log into the SuiteAnswers Site for Best Practices and related Training Videos. In NetSuite, Click the Support Tab > Hit the SuiteAnswers button > Search for keyword "suitebundler". This should return over 100 related topics, including Best Practices. Thanks,

Jays over Royals in game 6 ;)

NetSuite offers free self-paced training for administrators, accountants, controllers and bookkeepers etc. This training is free and available from NetSuite Central. Go to Support > Help > NetSuite Central > Self-Paced Training > Accounting & ERP: Thanks,

The Administrator typically wears many hats, with a general understanding of NetSuite Customization, Web site/store functionality, and advanced Searches and Reporting. Additional setup/administrative areas can include: Inventory Management SFA Marketing Automation Commission Management Note: The Administrator role has ALL…

Here is the entire solution: 1) For these items to not show in Box 8 - Go to Setup > Accounting > Tax Codes > Edit the Tax Code and make sure the following is checked: - Applies to Service Item = Yes - EC Code = Yes - Non Taxable = Yes 2) For Service items associated to Goods sold, create a new Tax Code and make sure that…

SuiteAnswer ID: 14200 describes this scenario and possible solution: [LIST] [*]Email Case Capture for Support Cases is enabled [*]User filed a case to support email address [*]Filer then goes out of office and set a vacation response (Outlook) [*]Support Rep then sends a reply to the filer of the case. An Auto-generated…

This is being tracked in Defect 533355 > View a Message from a record (e.g. Case)> Reply or Reply to All to a Message > Text Editor is stuck in DIV/Source/HTML mode. Once your case is attached, you will receive a notification when the fix is released.

This thread touches on the subject. When Spam Lock is enabled on an individual case form, incoming messages to the support case will only be accepted if they are sent using an email address from one of the following valid types in NetSuite: [LIST] [*]All Employee email addresses [*]Contact email address of person who…

Do you mean auto-generated numbering for specific records? If so, try checking Setup > Company > Auto-Generated Numbers, for the current number assigned to a particular record.

They may need to manually update their subscription settings in the Customer Center, Partner Center, Advanced Partner Center, or Vendor Center. See this SuiteAnswer for details.

Promotions Migration – Part 2: https://www.youtube.com/embed/wNxQf2PDNwk

An introduction to using bar codes is available in SuiteAnswers Answer Id: 28085 - https://netsuite.custhelp.com/app/answers/detail/a_id/28085/kw/barcode%20items

You can check the SuiteApp.com site by searching for "rewards". A bundle may already exist for this functionality - http://www.netsuite.com/portal/suiteapp/main.shtml

Can you try clicking the New Message box beneath the "Message from Customer" box? This should allow you to enter a new message. Note: You may want to copy the existing customer message and include it with your new message.

Roger, are you referring to a crm support case? There is a Support Preference for "Lock Closed Cases After Lockout Period". If checked, it locks cases from editing after they have been closed for the number of days you specify in the Case Lockout Period field. Locked cases cannot be edited or grabbed by anyone other than…

Please refer to this SuiteAnswer regarding DMARC-compliant messaging in NetSuite - https://netsuite.custhelp.com/app/answers/detail/a_id/43220/kw/dmarc

Please contact Support if specific records are experiencing slowness.

Does this happen when the user tries to Edit an Event created by another member and are they clicking events from a shared calendar? If so, try to edit the event while the shared calendar is selected. Thanks,

Hi Amy, We are tracking this requirement in Enhancement Request 128637 - Ability to have a BCC for internal employees when creating an email in the case. Thanks,

Hello, The SuiteAnswer Id: 14200 mentions this scenario and a possible solution. If your company is using an Exchange Server for the support email address set at Setup > Support > Support Preference > Main Support Email Address, the Administrator of the company could: 1. Create a filter to block a specific keyword on the…

Hello, You could import them as contacts only, and attach them to existing entities, or import them without reference to an entity. See the SuiteAnswer Help topic, "Contacts Only Import" for more information. (Answer Id: 9961) Note: If your account is using NetSuite OneWorld, the Subsidiary field is a required field for…

Hello vj2k, Perform Search: This permission has two possible levels, View and Full. If you have View level for the Perform Search permission, you can run searches, and create and run saved searches, for record types to which you have access. If you have Full level for the Perform Search permission, you can run, export, and…