Robert Nedelkow-Oracle · Oracle NetSuite Community Manager · Admin

I recently created some new dynamic groups, to which I want to publish certain searches. Problem is, they don't appear in the list of groups on the Audience tab. Some of our other existing groups do, but I can't figure out why some do and some don't. Can anyone help? Thank you, Evan Enhancement 156427 should address this…

Hi Brock, Try these: 1. Use Formula (Numeric) --- to_char({createddate}, 'D') --- for the numeric day 2. Use Formula (Text) --- to_char({createddate}, 'day') --- for the text day 3. Use Formula (Numeric) --- to_char({createddate}, 'HH24') --- for the hour Thanks, Rob

Currently you cannot schedule the time that saved searches are run. All scheduled saved searches run at 2 a.m. Pacific Time but you can vote for Enhancement 11575 for the ability to email saved searches at a scheduled time.

Hi Michael, You can vote for enhancement request 111420 - Reports > Pipeline Analysis : Show conversion rate from Lead to Prospect, Prospect to the Customer in a Date range. You can vote for this enhancement and review statuses through the NetSuite Support Center. Thanks, Rob

Development on Enhancement 136701 continues and will be considered for Release 2015.2. An Alternate Solution is available: Saved Search / Report to show Budget per Department versus Accounting Period NOTE: Users can only set one Column view (i.e. either Column = Accounting Period or Department) 1. Navigate to…

Re: Defect 519932 : Shipping Integration = T > Item Fulfillment > FedEx Shipping Method > Print Shipping Label > No Shipping Label Printed. We have confirmed that NetSuite did not make any changes in this area, and it appears that FedEx has changed something on their side which we believe is responsible for this problem.…

Support filed Defect 519932 : Shipping Integration = T > Item Fulfillment > FedEx Shipping Method > Print Shipping Label > No Shipping Label Printed. Please contact Support to have your case attached.

Support compared EPL files that printed successfully against ones that did not print, and found a possible cause. The file is generated by FedEx servers and we are currently coordinating with FedEx Support.

A potential issue with editing the EPL file is it may create an invalid bar code. Just because the label prints might not mean that it is a valid label. Fedex development is investigating this and will provide an update to our teams asap.

I'm not sure if this is related to the issue you are experiencing, but I found this SuiteAnswer that references Bartender and Shipping Integration: For users to be able to automatically print Shipping Labels via Bartender, with Shipping Integration setup along with WMS, we need to make sure that the user's role has the Web…

We had this pop up again today. Is there a known defect? No recent issues reported. Please contact Support to investigate your problem further.

This problem appears to be related to USPS/FedEx Shipping Integration Defect 455494. A fix was released yesterday evening that should have resolved this and Support will follow up with you.

A few of SuiteAnswers were recently updated to walk you through the sign up process with Endicia and registering it with NetSuite. See answers Creating an Endicia (USPS) Account, Registering a USPS Account with NetSuite and U.S. Postal Service®/Endicia®.

Support filed S1 - Issue 402287 : UPS: Save Item Fulfillment with 3rd Party Billing. We are working with UPS to resolve this. Please contact Support to to have your case attached.

We have identified a possible fix for this issue and we are actively working on getting it rolled-out as soon as possible.

Just an idea but there is a company-wide internal cc preference under Setup > Company > Email Preferences. Send To All Administrators = T and CC (Separate Addresses With Commas).

You're right about all transactional email being sent. There's also Enhancement 59255 - User would like to email another address when the fulfillment status changes.

There are several video tutorials in the SuiteAnswers Learning Center related to items/billing/fulfillment. Open SuiteAnswers from the Support tab of your account and click the Learning Center link to view the list of available videos.

SuiteAnswers Answer Id: 30112 and 36863 include example searches that may meet this requirement.

We are tracking this feature request in Enhancement 395072 : Add USPS First Class Commercial Parcel as a shipping method. You can vote for this by submitting an online case with your details or via SuiteIdeas.

Hi Allen, the problem you are experiencing was reported in Defect 308598 - Customization > Forms > Custom PDF Layouts > Custom Transaction Layout > Add custom element {shipphone} then print a sales order: no value is printed for the Ship Phone field. Please submit a Support case referencing this Defect to confirm whether…

Re: Defect 511047 > View Any Record (Entity/Item/Transaction) > An unexpected error has occurred - A fix has been prepared and tested. We are starting the process to release the fix to production accounts. Please note only Administrator roles are affected by this issue. We will keep you informed about the progress of the…

Hi John, I don't have the specifics on hardware setup for Release Preview environments unfortunately, but there is a related SuiteAnswer (65870) that includes details about the sandbox domain. I'll check with the Performance team on this and follow up with any new details: [h=3]What is the difference between a sandbox on…

Uya, there are several videos in SuiteAnswers that will help you prepare for the new release. Try searching for the keywords 'release preview' and you will see 10 videos in the Training Videos section: [ATTACH=JSON]{"data-align":"none","data-size":"full","data-attachmentid":436427}[/ATTACH]

Support filed Defect 443187 : Create/Edit Withholding Tax Transactions throws > An unexpected error occurred in a script running on this page. The following solution was provided: 1. Go to Setup > Users/Roles > Manage Roles. 2. Click Edit next to the Custom Role that is getting the error. 3. Check the Custom Role set up…

status.netsuite.com was updated with the following message: The planned changes were successfully applied across the environment and many customers have already confirmed that the issue is resolved. If you still experience problems please reach out to your support team through the usual channels. We apologize for this…

The upgrade will take place in phases and Support will be able to confirm your Sandbox upgrade date. In testing, you should identify, document, and test the key business workflows (not to be confused with SuiteFlow workflows) in your account. Compile a list of the critical task paths your employees follow to get their jobs…

Agenda Builder is scheduled to launch in March. An email will be sent to registrants when it becomes available. If you have any further questions, do not hesitate to contact the SuiteWorld18 Help Desk by email at SuiteWorld@gpjreg.com or by phone Monday through Friday, 6:00 a.m. to 6:00 p.m. PT. SuiteWorld18 Help Desk…

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Uya, testing can follow the same guidelines as suggested for your Release Preview. A topic that describes the database upgrade is available here. The Release Preview test plan is available in SuiteAnswers or you can access it from this topic.