Robert Nedelkow-Oracle · Oracle NetSuite Community Manager · Admin

A potential issue with editing the EPL file is it may create an invalid bar code. Just because the label prints might not mean that it is a valid label. Fedex development is investigating this and will provide an update to our teams asap.

I'm not sure if this is related to the issue you are experiencing, but I found this SuiteAnswer that references Bartender and Shipping Integration: For users to be able to automatically print Shipping Labels via Bartender, with Shipping Integration setup along with WMS, we need to make sure that the user's role has the Web…

We had this pop up again today. Is there a known defect? No recent issues reported. Please contact Support to investigate your problem further.

This problem appears to be related to USPS/FedEx Shipping Integration Defect 455494. A fix was released yesterday evening that should have resolved this and Support will follow up with you.

A few of SuiteAnswers were recently updated to walk you through the sign up process with Endicia and registering it with NetSuite. See answers Creating an Endicia (USPS) Account, Registering a USPS Account with NetSuite and U.S. Postal Service®/Endicia®.

Support filed S1 - Issue 402287 : UPS: Save Item Fulfillment with 3rd Party Billing. We are working with UPS to resolve this. Please contact Support to to have your case attached.

We have identified a possible fix for this issue and we are actively working on getting it rolled-out as soon as possible.

Just an idea but there is a company-wide internal cc preference under Setup > Company > Email Preferences. Send To All Administrators = T and CC (Separate Addresses With Commas).

You're right about all transactional email being sent. There's also Enhancement 59255 - User would like to email another address when the fulfillment status changes.

There are several video tutorials in the SuiteAnswers Learning Center related to items/billing/fulfillment. Open SuiteAnswers from the Support tab of your account and click the Learning Center link to view the list of available videos.

SuiteAnswers Answer Id: 30112 and 36863 include example searches that may meet this requirement.

We are tracking this feature request in Enhancement 395072 : Add USPS First Class Commercial Parcel as a shipping method. You can vote for this by submitting an online case with your details or via SuiteIdeas.

Hi Allen, the problem you are experiencing was reported in Defect 308598 - Customization > Forms > Custom PDF Layouts > Custom Transaction Layout > Add custom element {shipphone} then print a sales order: no value is printed for the Ship Phone field. Please submit a Support case referencing this Defect to confirm whether…

Re: Defect 511047 > View Any Record (Entity/Item/Transaction) > An unexpected error has occurred - A fix has been prepared and tested. We are starting the process to release the fix to production accounts. Please note only Administrator roles are affected by this issue. We will keep you informed about the progress of the…

Hi John, I don't have the specifics on hardware setup for Release Preview environments unfortunately, but there is a related SuiteAnswer (65870) that includes details about the sandbox domain. I'll check with the Performance team on this and follow up with any new details: [h=3]What is the difference between a sandbox on…

Uya, there are several videos in SuiteAnswers that will help you prepare for the new release. Try searching for the keywords 'release preview' and you will see 10 videos in the Training Videos section: [ATTACH=JSON]{"data-align":"none","data-size":"full","data-attachmentid":436427}[/ATTACH]

Support filed Defect 443187 : Create/Edit Withholding Tax Transactions throws > An unexpected error occurred in a script running on this page. The following solution was provided: 1. Go to Setup > Users/Roles > Manage Roles. 2. Click Edit next to the Custom Role that is getting the error. 3. Check the Custom Role set up…

status.netsuite.com was updated with the following message: The planned changes were successfully applied across the environment and many customers have already confirmed that the issue is resolved. If you still experience problems please reach out to your support team through the usual channels. We apologize for this…

The upgrade will take place in phases and Support will be able to confirm your Sandbox upgrade date. In testing, you should identify, document, and test the key business workflows (not to be confused with SuiteFlow workflows) in your account. Compile a list of the critical task paths your employees follow to get their jobs…

Agenda Builder is scheduled to launch in March. An email will be sent to registrants when it becomes available. If you have any further questions, do not hesitate to contact the SuiteWorld18 Help Desk by email at SuiteWorld@gpjreg.com or by phone Monday through Friday, 6:00 a.m. to 6:00 p.m. PT. SuiteWorld18 Help Desk…

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Uya, testing can follow the same guidelines as suggested for your Release Preview. A topic that describes the database upgrade is available here. The Release Preview test plan is available in SuiteAnswers or you can access it from this topic.

Support filed Defect 397055 for this - Support > Go to SuiteAnswers link is missing. The Go to SuiteAnswers link should appear under the Support tab except for Employee Center, Customer Center, Vendor Center, or Partner Center roles. You can ask Support to attach your case to the Defect and receive an update once it's…

Development is currently investigating and an eta will be provided as soon as it becomes available.

We received an update from MS Azure team confirming that their engineers have resolved this issue.

MelMoore08, please report this to Support to investigate further. Performance may be a bit slow the first few times you complete a process or task but you should experience faster performance as you repeat the process or task through several iterations of testing.

Hi Heather, I'll follow up internally.

The fix is included in Release 2015.1.

Hi Bruce, I haven't seen any similar reports, but Support should take a look and file a Defect if this is reproducible.

A couple of Enhancements have been filed regarding fonts in 2014.2. Both are available for voting in SuiteIdeas: 1. Enhancement 299254 > Home > Set Preferences > Appearance > Please add more Formatting Options like Font Size, Text Bold (for Field Name), Text Italics, etc. 2. Enhancement 311584 > Ability to control font for…