Robert Nedelkow-Oracle · Oracle NetSuite Community Manager · Admin

Support filed Defect 397055 for this - Support > Go to SuiteAnswers link is missing. The Go to SuiteAnswers link should appear under the Support tab except for Employee Center, Customer Center, Vendor Center, or Partner Center roles. You can ask Support to attach your case to the Defect and receive an update once it's…

Development is currently investigating and an eta will be provided as soon as it becomes available.

We received an update from MS Azure team confirming that their engineers have resolved this issue.

MelMoore08, please report this to Support to investigate further. Performance may be a bit slow the first few times you complete a process or task but you should experience faster performance as you repeat the process or task through several iterations of testing.

Hi Heather, I'll follow up internally.

The fix is included in Release 2015.1.

Hi Bruce, I haven't seen any similar reports, but Support should take a look and file a Defect if this is reproducible.

A couple of Enhancements have been filed regarding fonts in 2014.2. Both are available for voting in SuiteIdeas: 1. Enhancement 299254 > Home > Set Preferences > Appearance > Please add more Formatting Options like Font Size, Text Bold (for Field Name), Text Italics, etc. 2. Enhancement 311584 > Ability to control font for…

Site layouts can also be affected by the doctype. See SuiteAnswers Answer Id: 31523 for a sample declaration.

Hi Evan, we are investigating this issue in Defect 313976: SAML SSO > Issues tab > Time out and not returning to Okta. Please contact Support to attach your case.

SSLv3 has been deprecated across the NetSuite Service. If you encounter any connection issues with secure protocols, using TLS 1.x should resolve this.

Hi Brad, There should be a voting button beneath the Details field as in the screenshot below. Which browser are you using? Does it display the button in Chrome? [ATTACH=CONFIG]n310725[/ATTACH]

Hi Todd, please contact Support and post your case or defect number here.

ddennison is right, Defect 313886 was reported for the following: Customer Center > Contact Support > Attach a .TXT or .JS file > Opening the file attachment in UI results to Page Not Found Error. This may or may not be related, but definitely worth reporting to Support.

NetSuite is aware of the SSLv3 'Poodle' vulnerability (CVE-2014-3566), is evaluating all NetSuite systems and will deprecate support for SSLv3 as needed. NetSuite generally recommends that its users update and maintain modern browsers.

Definintely something Product Management is aware of and may consider for a future release. You can vote for this feature in SuiteIdeas: 193964

Please contact Support and provide screenshots of the problem. If a Defect is filed, post the number here.

Thanks for the update, Bill. We have Defect 255733 filed for this - A possible alternate solution reported that removing the NetSuite Support Center (basic) role, and only adding the NetSuite Support Center role worked.

Hi David, a couple of Enhancements have been filed surrounding fonts in 2014.2: 1. Enhancement 299254 > Home > Set Preferences > Appearance > Please add more Formatting Options like Font Size, Text Bold (for Field Name), Text Italics, etc. 2. Enhancement 311584 > Ability to control font for values in dropdown fields Both…

Support will investigate this further and follow up via the same case.

One more thing - I also had to add the NetSuite Support Center (Basic) Role to my employee record in order to access SuiteIdeas. Corey, that's a good point. Let me check for any similar requests. Currently, once you log into SuiteIdeas from the Support tab of your account, you are automatically signed in with the NetSuite…

It sounds like the problem is related to how the auto-suggest feature is working without entering a prefix. I would contact Support to investigate this further.

Please contact Support by phone or submit an online case to investigate this further.

Try adding the NetSuite Support Center role to your employee record. [LIST=1] [*]Edit the employee you want to give access. [*]On the Access subtab, select NetSuite Support Center in the Role field. [*]Click Add. [*]Click Save. [/LIST]

Please contact Support by Phone or submit a case via SuiteAnswers to investigate this further.

Hi Andrew, A couple of SuiteAnswers describe the E-Fix process. See Answer Id: 33707 and 34424 for more information.

A similar problem was reported to Support in Defect 299022. You can contact Support to have your case attached to it and receive notifications once this has been fixed.

I tried this on an event form and the date picker shows as below in Chrome Version 37.0.2062.120 m. What browser are you using? [ATTACH=CONFIG]n304798[/ATTACH]

The "Return to previous role" link should be visible in 2014.2. Please contact Support to investigate this further.

Hi Jeff, I'll have a new case created to follow up with the fix to Defect 299840 not working in Firefox. Bill, this Defect was created for sales orders with multiple items (20+). Please file a case with your specific page/record that doesn't display the horizontal scroll bar and post the case number here.