Robert Nedelkow-Oracle · Oracle NetSuite Community Manager · Admin

Site layouts can also be affected by the doctype. See SuiteAnswers Answer Id: 31523 for a sample declaration.

Hi Evan, we are investigating this issue in Defect 313976: SAML SSO > Issues tab > Time out and not returning to Okta. Please contact Support to attach your case.

SSLv3 has been deprecated across the NetSuite Service. If you encounter any connection issues with secure protocols, using TLS 1.x should resolve this.

Hi Brad, There should be a voting button beneath the Details field as in the screenshot below. Which browser are you using? Does it display the button in Chrome? [ATTACH=CONFIG]n310725[/ATTACH]

Hi Todd, please contact Support and post your case or defect number here.

ddennison is right, Defect 313886 was reported for the following: Customer Center > Contact Support > Attach a .TXT or .JS file > Opening the file attachment in UI results to Page Not Found Error. This may or may not be related, but definitely worth reporting to Support.

NetSuite is aware of the SSLv3 'Poodle' vulnerability (CVE-2014-3566), is evaluating all NetSuite systems and will deprecate support for SSLv3 as needed. NetSuite generally recommends that its users update and maintain modern browsers.

Definintely something Product Management is aware of and may consider for a future release. You can vote for this feature in SuiteIdeas: 193964

Please contact Support and provide screenshots of the problem. If a Defect is filed, post the number here.

Thanks for the update, Bill. We have Defect 255733 filed for this - A possible alternate solution reported that removing the NetSuite Support Center (basic) role, and only adding the NetSuite Support Center role worked.

Hi David, a couple of Enhancements have been filed surrounding fonts in 2014.2: 1. Enhancement 299254 > Home > Set Preferences > Appearance > Please add more Formatting Options like Font Size, Text Bold (for Field Name), Text Italics, etc. 2. Enhancement 311584 > Ability to control font for values in dropdown fields Both…

Support will investigate this further and follow up via the same case.

One more thing - I also had to add the NetSuite Support Center (Basic) Role to my employee record in order to access SuiteIdeas. Corey, that's a good point. Let me check for any similar requests. Currently, once you log into SuiteIdeas from the Support tab of your account, you are automatically signed in with the NetSuite…

It sounds like the problem is related to how the auto-suggest feature is working without entering a prefix. I would contact Support to investigate this further.

Please contact Support by phone or submit an online case to investigate this further.

Try adding the NetSuite Support Center role to your employee record. [LIST=1] [*]Edit the employee you want to give access. [*]On the Access subtab, select NetSuite Support Center in the Role field. [*]Click Add. [*]Click Save. [/LIST]

Please contact Support by Phone or submit a case via SuiteAnswers to investigate this further.

Hi Andrew, A couple of SuiteAnswers describe the E-Fix process. See Answer Id: 33707 and 34424 for more information.

A similar problem was reported to Support in Defect 299022. You can contact Support to have your case attached to it and receive notifications once this has been fixed.

I tried this on an event form and the date picker shows as below in Chrome Version 37.0.2062.120 m. What browser are you using? [ATTACH=CONFIG]n304798[/ATTACH]

The "Return to previous role" link should be visible in 2014.2. Please contact Support to investigate this further.

Hi Jeff, I'll have a new case created to follow up with the fix to Defect 299840 not working in Firefox. Bill, this Defect was created for sales orders with multiple items (20+). Please file a case with your specific page/record that doesn't display the horizontal scroll bar and post the case number here.

Try NetSuite SuiteApps and search for document related apps. http://www.netsuite.com/portal/suiteapp/main.shtml Thanks,

Try logging in to NetSuite using https://system2.netsuite.com/pages/login.jsp. If the system2 domain provides better performance, then you can continue to use this domain to work as usual in your NetSuite account. Thanks,

I find it funny that it takes like 5 pages to get to SuiteIdeas (Logon -> Support Tab -> Ckick on SuiteIdeas Portlet -> Click on another SuiteIdeas tab -> Click on another SuiteIdeas Portlet -> Finally opens up SuiteIdeas!) You might be able to create a shortcut using the SuiteIdeas url and place it on your dashboard.…

Defect 248747 - Transaction Lists > Default View : Memo column is showing (more...) has been escalated to our highest severity and we are in the process of rolling out the fix. If you have a case attached to this Defect, you will be notified once the fix has been released. Thanks,

When implementing the "New Release Test Plan" in my beta account, I noticed all the information is a month old--is this normal. The Test Plan doesn't mention this. Is it just me? How can you test a new version with data that's a month old? The data contained within your Release Preview environment is a snapshot taken from…

Hello, I was unable to implement the new release so that I can test all the features. I am using an external site with the Netsuite shopping cart. So I would like to use my development site with the new release and I am not sure how to do that. I replaced all the link on my website from shopping.sandbox.netsuite.com to…

Try odbcserver.na1.beta.netsuite.com. Thanks,

We've had several requests to disable this feature through a user preference, and are tracking this via Enhancement 204413 : Home > Set Preference. Be able to set Record Quick View (Enable, Disable and Close button). Thanks,