Robert Nedelkow-Oracle · Oracle NetSuite Community Manager · Admin

I know this is specific to sandbox, but it may be related to Defect 460903 : Release preview 2017.2 > Create Account-Specific Domain Name Format for RP/BETA accounts as Web Service getDataCenterURL returns java.net.UnknownHostException. Support will be able to confirm if this is the same problem.

Re: Defect 462260 > Email Infrastructure: Email Delivery Issues > Emails sent from NetSuite UI going to Gmail Spam folder. This issue applies to NA3 datacenter only.

We are investigating a performance problem and will provide a Defect # when it becomes available. The system2 domain may provide an improvement in the interim. Please open a Support case to confirm if this is related to your issue.

Home > Set Preferences > Defaults section, click Show Internal IDs.

Defect 460020 : View/Edit any Matrix Item Group or Kit/Package item record > An unexpected SuiteScript error has occurred, is a high priority S1. That said, it looks like QA has isolated the root cause, but no eta is available at this time.

Defect 461687 was resolved as of 3:16 PM EST. Please contact Support if you continue to experience delivery problems with your marketing campaigns.

This topic covered a similar problem with delayed email. The issue was documented in Defect461687 which caused email to be queued, and started processing undelivered email today at 3:16 PM EST.

v mithula sri, try posting your question in a relevant forum. The search forum is located here - https://usergroup.netsuite.com/users...hes-list-views

E-fix Release schedule can be viewed in SuiteAnswers here. I don't think this is related to an e-fix but some accounts were upgraded to v2017.2 last night (8/18). Please contact Support to investigate this further.

This should be resolved now. Please contact Support and reference Defect 459830 if you are still unable to log in.

FedEx Update 8/7 8:28 PM EST: Outage has been resolved, customers should be able to process shipments, print shipping labels, track packages without delay.

farrago I saw your case. I haven't seen anything reported about Celigo specifically, but Defect 459951 does affect 3rd party connections. Support will have to take a closer look for you.

The problem causing the severe service degradation with the NetSuite service has been identified and resolved. The NetSuite service operation has returned to normal. We appreciate your patience as NetSuite Customer Support catches up with inbound requests. We apologize for the inconvenience. 02:54 PM - 05:42 PM EST…

The following message was posted on the status page: On 17-08-2017, there was a disruption in service that affected your NetSuite account. The root cause of the disruption was determined to be a software configuration problem introduced during a routine maintenance. The problem was detected by our internal monitoring was…

I'm not sure if this is related, but Defect 459951 : Connect via SSO to RESTlet or Web Services > (401) Unauthorized, was reported following the upgrade to v2017.2 last night (8/18).

This is related to Defect 457395 Transactions > Employees > Weekly Timesheet > Save Unexpected Error | Unable to Edit Project field due to Unexpected Error. Support will notify you as soon as the fix eta is available.

The current scope and nature of the event are known at this time. No ETA is available but it is under active investigation and further details will be provided here and on status.netsuite.com.

We have filed Defect 459830 Performance > Cannot login / unexpected errors for this. Status.netsuite.com has been updated. It is under active investigation and further details will be provided shortly.

The problem causing the severe service degradation with the NetSuite service has been identified and is almost completely resolved. We appreciate your patience as the system operation returns to normal and NetSuite Customer Support catches up with inbound requests.

Support filed Defect 457276 for this.

The problem causing the severe service degradation with the NetSuite service has been identified and resolved. The NetSuite service operation has returned to normal. We appreciate your patience as NetSuite Customer Support catches up with inbound requests. We apologize for the inconvenience. 02:54 PM - 05:42 PM EST…

The problem appears to impact several records at this time (including cases/issues, sales order, tasks, and while creating cases in SuiteAnswers). Support is currently working with QA on Defect 457276.

The problem causing the severe service degradation with the NetSuite service has been identified and is almost completely resolved. We appreciate your patience as the system operation returns to normal and NetSuite Customer Support catches up with inbound requests. Please visit status.netsuite.com for further updates.

Support filed Defect 457276 for the unexpected errors reported today.

Support filed Defect 455999 System Down > Unable to Login to NetSuite and it should be resolved now. Please contact Support if you continue to experience this issue and reference the Defect #. Status.netsuite.com was updated with the following message: An incident in our NA Northwest facility has resulted in a degradation…

Support is investigating the problem. Defect # will be provided shortly.

Support filed Defect 455650: Credit Card Processing with Merchant eSolutions > Failed Authorizations and Credit Card Charges. We have contacted Merchant eSolutions and confirmed they were experiencing an issue earlier today.

The script error may be related to the unexpected errors being reported. The problem appears to impact several records at this time (including cases/issues, sales order, tasks, and while creating cases in SuiteAnswers). Support is currently working with QA on Defect 457276.

Defect 452080 is related to Avalara AvaTax (Tax Calculation Service, Batch Processing Service, Reporting Service). We are working with Avalara regarding this incident and will provide an update as soon as the problem is fixed. For more info, please visit status.avalara.com.

Support filed Defect 452080 > Save Any Transaction > Page Times Out. Please contact Support if you are experiencing this issue.