Tom Dalton · Owner · Gold Medal

Based on your search above, it looks like it's pulling all fulfillment records not limited to the recent that needs to be sent which could be the reason the saved search is failing to open? I added a date filter. It worked before and it works now as well. It already filters by a flag that limits it to about a dozen records…

I created a Support Case. The search is for fulfillment records. It doesn't pull from the anything upstream like the customer, or the sales order. It does evaluate a subsist item (the tracking number). It does look at some custom fields that apply to both the Sales Order and the item fulfillment.

Is there any known fix for NetSuite slowness?

I got this answer from Celigo: According to our Product team, the root cause has been identified on the NetSuite side. The delays and related behavior are occurring because the customer’s NetSuite environment is responding slowly. If you look at the error in the "NetSuite Fulfillment to Amazon Shipment Add", This does not…

It looks at a flag to see if the fulfillment is for an Amazon order. Then, it grabs fulfillments with another flag set to indicate that the order's tracking has not been transferred to Amazon. Then, it makes sure the fulfillment has tracking. That's about it. It gets less than 10 records for most transfers. Their system…

Sure, but configured in what way? What steps are you looking for? Like do you want to know if it has formula fields or how many records it pulls up?

This is the error they start getting when opening the saved search in NetSuite, and getting that error correlates to the times when API access to that search will start failing.

Here is one thing our integration people noticed. Our flow starts failing when their saved search starts timing out within NetSuite. So, they're saying we need to get NetSuite to look into why, at certain random times of day, some of our saved searches will time out. So, it isn't concurrency limits according to them. It is…

I found "SOAP Web Services Usage Log". It shows no activity in the past 12 hours, and I know the connections are running and pulling data from NetSuite. They must not be SOAP requests.

In NetSuite, is there a way to see every connection, from every integration, on a timeline? I think one of them is firing off way too often. I have no way to know where the offender is without such a list. We have connections to several different online services.

We're still working on this one. Still getting errors and hitting concurrency limits. I noticed something. These integrations pull results directly from NetSuite saved searches. Today I opened one of those saved search in NetSuite and I got a timeout in NetSuite. The error came up that said NOTICE: This search has timed…

I've been working with PaceJet & Celigo each time this has happened. PaceJet turned their usage down. Each Celigo flow is on a set schedule, and we lowered many of them. My confusion is because the schedules don't change and we didn't have problems in the past. Our items are designed for outdoor use and do not make good…

We didn't change any settings in months and out of nowhere we started having concurrency issues again and our feeds are failing! Why?

Is it the same with sales/income? Is it possible to mass update department or class on past sales order/invoice transactions?

I found this…. Current Service Tier: Standard

I don't know. Where can I see that? In the Concurrency Monitor, I see an Allocated Limit of 4 and an Unallocated Limit of 1. Allocated Limit, we have one feed. All the rest of ours fall into the "Unallocated Limit" and it shows we had a peak of 7 concurrent.

Yea, but we still have the issues today, and I talked with Celigo an hour ago and they said we're seeing something different in our account. They lead me to the NetSuite concurrency monitor and said, "there's the problem" when they saw it's results. NetSuite help docs say: By default, NetSuite Connector limits the…

Another option is dumping our books into a simpler program like Zoho or QuickBooks online so that we can close out our year. Has anyone done it that way?

Ok, I do not have a Sandbox account. What do they cost?

Let's say you have a custom main line text field, in your sales orders, called sales channel. You want the sales channel field (from the sales order) to show up on a saved search of invoices and cash sales, which are all created from sales orders. I thought there was a way to make this work…

I got it. I just needed to filter out inventory items without values. Like: case when {preferredstocklevel}>1 and {preferredstockleveldays}> 1 and {locationquantityavailable}>1 then ( {locationquantityavailable}/ ({preferredstocklevel}/{preferredstockleveldays})) else 0 end

Thank you for the clarification.

I don't have Customization>Centers and Tabs>Tabs I have… Customization>Centers and Tabs>Centers Customization>Centers and Tabs>Center Tabs Customization>Centers and Tabs>Categories Customization>Centers and Tabs>Links I tried "Center Tabs" and it wasn't in there. It shows the custom tabs that the bundles made, but there…

We've added about four "add on services" to NetSuite. Each bundle added a new tab to our main list of dropdown tabs. Three of them added their tab to the right of the defaults tabs in our main role. One of them added their tab to the LEFT of the defaults for our main role. I want to move that oddball one to the right side.

When the filament is made, it is made with the defaults. Then, it is updated later on by the import. It could be edited to not include the extra lines. I just wanted to see if it could be changed to "one line only" as a default. Also, I found a workaround for this issue. It was a completely different approach… just a…

The weight can be 100.002 lbs. It can be a wrong amount, and it won't hurt anything. Our package import just won't delete any extra package lines that were there at the time of the import.

See attached image. NetSuite made this fulfillment with 2 packages. Then, a tracking number was imported into package "A" by an online connector. Package "B" is left empty and is causing issues downstream when we export fulfillment data. NS makes 2 packages because it knows that the item is set to "ships alone". We need…

Question on fulfillments: Can we make NetSuite just default to ONE package per fulfillment when the fulfillment is generated from a sales order? It always tries to "auto-pack" or determine the number of packages needed by looking at the sales order and start the fulfillment with the right number of lines in the packages…

One #3 "Condition: Package Contents Description is empty", I couldn't find what I needed. That "Contents Description" field was not available in the drop-down list of fields to use in your formula. There was no "packages" sublist either. Is it {custbody_bt_es_descriptors_custom_prod}?

There was nothing in there that helped. That is about where the international "Printed Shipping Label" Sources "Package Content" and it says that it sources it from "Package Content Description" on the package on the fulfillment. What I want to do is to make a default value for "Package Content Description".