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Activities Not picked up in Routing

Received Response
edited Sep 17, 2018 3:06AM in Field Service 2 comments


Hi All,

Need some expert eye on Routing. We have created a Routing profile, routing plan and set of activities and assigned this profile to a bucket. 

When executing Routing plan using "start manually" for an interval of 1 day or more, I could see execute summary which means that routing is getting executed. But Activities showing as "0" , Resource Utilization as "N/A" with a Negative Savings.

Have followed all the configurations what is defined in our PDFs. Infact I am able to manually move the activities from one bucket to other successfully where there is no mismatch of Workzones and locations. 

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