You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Customer satisfaction evaluation

edited Aug 23, 2018 9:48AM in Reporting & Analytics for B2C Service 1 comment

Content

Dear All

Now, I want to calculate satisfaction based on the evaluation of the terminal customer's agent service.

But I didn't find a good way.

Please refer to the attached report definition

How can I do statistics?

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!