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Report Formatting Question

Received Response
edited Aug 24, 2018 5:26PM in Reporting & Analytics for B2C Service 1 comment


Hi there,

I have come across a weird situation with two reports I have set up in Service Cloud. I've gone in and set up manual formatting for when the reports are exported to Excel. I'm finding that the reports are exporting with different column widths despite the values being entered exactly the same. For example, I have one section that is the same in both reports, so it is set to 11.5 with Ex as the measurement system under the Format -> Width section of the column in Service Cloud. 
 Report 1 exports with a column width of 22.57, which is what it should be. 

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