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Self-Service Benefits - Record a Life Event

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edited Sep 5, 2020 12:10AM in Benefits 14 comments

Summary

Self-Service Benefits - Record a Life Event

Content

We are looking to use the 'Record a Life Event' functionality for employee self-service. It allows employees to kick off a life event and let us know that they have gotten married, had a child(ren), need a beneficiary change, etc.

Is anyone currently using this functionality? If so, what kind of process do you have around the life event?

It appears that an employee can put the effective date of their marriage, they can also add new contacts and upload supporting documentation. But how do they enroll in the new coverage or do they let the benefits administrator know outside of the system? We are curious how other companies are using this functionality.

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