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Performance Document second level approval process

edited Feb 12, 2018 9:41PM in Performance Management 2 comments

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Hello,

We configured a custom approval flow for the performance document. Instead of adding the manager hierarchy for document approval, we replace this actor with an application HR role so that the HR could approve the document. Now the customer asked to add a second actor in the approval process: the manager+1. So, we thought to put, after the application approval role, the manager hierarchy directed to the Second level manager but it did not work. I noticed that, when I added another actor in the performance approval flow, the document did not even arrive to the HR. 

I attached below a sample of the approval flow that I want to configure. In the performance process flow I flag only the "include approval processing task" and not "include second approval processing task".

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