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Usage of Bundling Key

edited Oct 8, 2018 7:34AM in Field Service


Using Bundling Key to Assign Activities to a single resource based on Custom Parameter


Hello Experts,

Hope you all are going great.

We are currently working on a Scenario in which we need to assign all the activities to the Field Agent which have a common parameter i.e in our case "Box Number".

If two activities have the same box number(Custome Property: Integer Type). That activity needs to be assigned to a single agent. As per our understanding, this can be achieved with Bundling Key. Kindly suggest If you have a better approach to achieving this.

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