Thank you for supporting the Cloud Customer Connect Community in 2024. It's a gift to work with you!

Look back
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Chatbot invoking Engagement Cloud Agent Chat API

edited Oct 22, 2018 1:52PM in Digital Assistant & Mobile 3 comments

Summary

Chatbot invoking Engagement Cloud Agent Chat API

Content

I understand the MCS Chatbot has capability of agent integration of which servce cloud support is well documented .Could you please confirm weather the same agent integration framework support the Oracle Engagement cloud chat API. As far as i understand as per documentation Enaggement cloud do not have any webservice api for chat functionality. 

 

Could you please confirm weather the same agent integration framework support the Oracle Engagement cloud chat API. 

 

 

Santosh

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!