Bots
Discussion List
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Is resource bundle text is controlled by language and key or can be controlled by country?Summary: Hi All, We are facing an issue with the bot response in one specific case. The same language is used in two different countries. But the the response of the BOT…Oguri Rama Yogaiah 51 views 12 comments 0 points Most recent by Martin Deh-Oracle Digital Assistant & Mobile -
Match score is varying from version to other without any change in Intent or UtterenceSummary: Hi All, We are facing an issue with the same keyword, The match intent score is varying from version to version. Based on the score it is matching with the wron…Oguri Rama Yogaiah 1 view 0 comments 0 points Started by Oguri Rama Yogaiah Digital Assistant & Mobile
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How to Dynamically Pass/Update path parameter in REST API End pointHi everyone, I’m using the REST API component in Oracle Digital Assistant (ODA) to consume an API that cancels an existing activity. The requirement is to pass the activ… -
Help Required for Live Agent HandoverSummary: Hi there, We are trying to make a simple Poc (Proof of Concept) centered around live agent transfer. It stands that whenever the DA goes into the unresolved int… -
How can we implement Sentiment Analysis in Oracle Digital Assistant (ODA)?Hello there. We are currently exploring the ways to implement sentiment analysis in Oracle Digital Assistant. Currently what we are doing is we are exploring a way to fi…
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Is there a way to pull the chat durationSummary: Hi All, In the insights data of the Oracle Digital Assistant skill there is an "Average time spent on conversations" available. Is there a way we can see the in…Oguri Rama Yogaiah 11 views 0 comments 0 points Started by Oguri Rama Yogaiah Digital Assistant & Mobile
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Chatbot integration with FusionSummary Chatbot integration with FusionContent Hi everybody Does anyone have any experience on how to integrate chatbots with Fusion? I can't seem to find any guide or t…
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B2C live Agent auto routing queue is not workingB2C live Agent auto routing queue is not working Hi Team, I have the skill to connect with B2C live agent with auto routing queue. To do that, I'm setting an incident cu…
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The value ${system.message.messagePayload.position} is not workingSummary: I'm using ${system.message.messagePayload.position} to show the time and position in queue likee in the "documentation" and is not working -
How to implement user authentication and authorization in SQL dialogue skillWe would like access and autirize user in sql dialogue skill . User can query data from rows having acceess to them
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ODA Analytics ExportSummary What analytics data can I generate from the exported CSVContent Hi everyone, I have the CSV exported from the insight. Can anyone suggest what all data can I ext…Sharath Chandra Gavini 26 views 4 comments 0 points Most recent by Oguri Rama Yogaiah Digital Assistant & Mobile -
How can i check if someone has the right role before answering a FAQ with a link in Oracle SaaS?I want to build a FAQ where a user can ask 'where can I enter purchase requisitions'? I can give an answer with a link to the screen, but .. I first want to check if the… -
What should be the best practice to assign user id for a conversation in Oracle Digital assistantWhile extracting insights/conversation logs from oda ,our customer wants valid username to be present as part of column USER_ID so that they can identify the conversatio…
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Timeout not working with OSvC and facebookHello everyone, I need some advice on configuring timeouts for live chat platforms, taking into consideration some specific scenarios we're facing. Currently, we have a …
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Connecting to on premise database from Oracle Digital Assistant for SQL dialogue skillsWe need to connect to on premise database for configuring skills using SQL dialogues. As of now,To connect with On premise Database we need to login to RDP from where we…vicky fk 1 view 1 comment 0 points Most recent by "Shub Lahiri, A-Team-Oracle" Digital Assistant & Mobile
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ODA Bot - Application Event message not displayed in User Channel - SlackHi, We have done the integration of ODA with Slack Channel. User initiated Conversation is working fine. We tried to pass an Application Event message to User Channel. C…Ganeshkumar R 11 views 2 comments 0 points Most recent by "Shub Lahiri, A-Team-Oracle" Digital Assistant & Mobile
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Problems with Instagram and ODAI'm having trouble connecting the Instagram Messenger API with ODA. According to Meta Developers and ODA documentation, the communication is practically the same, but it…
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how to use logger in LLM transformationSummary: I'm using the custom LLM Transformation event handler and I've tried using context.logger().info('sample text') but it doesn't show in diagnostic logs. I tried …Xena Arcabos-133101 1 view 0 comments 0 points Started by Xena Arcabos-133101 Digital Assistant & Mobile
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ODA expense facing issue. Bad Message 431Summary: Hi Experts, I have enabled the ODA expenses in one of our demo environment successfully couple of weeks back. Now when I am trying to access the ODA environment…Praveen Gollu-Oracle 1 view 0 comments 0 points Started by Praveen Gollu-Oracle Digital Assistant & Mobile
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Why is digital assistant opening automatically in oracle fusionEach time I navigate to a new page the DA automatically opens up ... These are my settings of the DA in SaaS .. So is there some other setting I'm missing? Not sure if t…Pam Koertshuis 12 views 1 comment 0 points Most recent by Prathamesh Sakarkar Digital Assistant & Mobile
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A conflict occurred while attempting to merge skill registrationSummary: Hi All, We are facing an error "A conflict occurred while attempting to merge skill registration for skill which name: MiscSkill" while rebasing an Extended Dig…Oguri Rama Yogaiah 1 view 0 comments 0 points Started by Oguri Rama Yogaiah Digital Assistant & Mobile
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How to display Rest API response in tabular format in ODASummary: Hello Everyone, I want display the data in table format in visual mode, which is fetch using REST API. I use the template of DisplayTable Content (please ensure…
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How can ODA start the chat?Summary: Usually, when you start a chat and click on the bubble of an "x" page, the chat already greets you and provides some suggestions. How do I make ODA do that on t…
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Looking for use case by for API service using Visual mode in ODA in HCMSummary: Actually I am trying to built ODA to fetch the names of project from fusion. I got struct in the how write the expression (in JSON or by using freemaker..as pro…
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Can we fetch data from oracle fusion for SQL dialog in ODA?Summary: Can we directly connect oracle fusion to sql dialog for implementing ODA? Content (please ensure you mask any confidential information): Version (include the ve…
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Skill variable in visual flowSummary: Skill variable not storing value Content (please ensure you mask any confidential information): Hi Gurus! Our plan is to use a skill variable that stores value …Xena Arcabos-133101 1 view 0 comments 0 points Started by Xena Arcabos-133101 Digital Assistant & Mobile
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Unable to make a direct POST webhook callSummary: Im trying to make a stand alone POST call to my ODA webhook URL Content (required): I've enabled the channel, I've generated the authentication code, but i am a…Derrick Thomas-140392 41 views 2 comments 0 points Most recent by Calin Pavel Digital Assistant & Mobile
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Unresolved intentSummary: I have created a bot for dealing with HR enquiries, and within the configuration, I have any unresolved intents going to a specific flow for dealing with them. …
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I'm trying to invoke a cload coach (Oracle Guided Learning) from Digital Assistant ..Followed the instructions at dit artikel. Basically it says to add So I created a Send Message action with the following Start Cloud Coach over Rapportages This…
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How to randomize bot response in small talk?I was following this blog to create a randomized bot response TechExchange Quick-Tip: How To Create Randomized Bot Responses Using Resource Bundles in Oracle Digital Ass…