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Discussion List
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ODA widget not visible despite being enabled at site levelSummary: We have the profile value set at site level for FA_ENALBE_DIGITAL_ASSISTANT but the widget is still not appearing in the environment. What are we missing? Thank… -
The "editForm" component is not honoring the Custom ColorsHi experts, we have set some "Custom Colors" using HCM Experience Design Studio. These are getting applied to all the components, but the "editForm" component is not hon… -
User Authentication and authorization for a back-end webserice call (peoplesoft 8.55 and ODA)Summary Pass logged in user principle to a back-end webserviceContent Hi I need a help in calling the custom component back-end service (say for example, a Peoplesoft im…
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How to render base64 encoded string (pdf file) using the attachment component in ODAHi team, we are trying to display a pdf which is base64 encoded in the ODA using the attachment component, but the component is requiring us to give an attachmentUrl, wh…Vishwa007 13 views 3 comments 0 points Most recent by PoojaUmesh_GSC-Oracle Digital Assistant & Mobile
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FA DIGITAL ASSISTANCE AND HCM SKILLS, CLONE OR EXTEND ???Summary: Hi all, I would like to know the best practices for working with digital assistance and skills. Is extending Digital Assistance and skills correct, or is the be…ernesto padin 17 views 1 comment 0 points Most recent by PoojaUmesh_GSC-Oracle Digital Assistant & Mobile -
Custom Button to invoke Help intent in FADAHi team , we are extending the FADigitalAssistant. Wanted to check if we can somehow render a button at the end of each conversation, so that when this button is clicked…
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Error while retrieving custom metrics in ODAHi, I keep getting the below error when I try to retrieve the custom metrics by applying the filters. It works fine if I don't use the filters. Does anyone know what cou…
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Contextual response based on rolesSummary: Hi Experts, We need assistance with contextualizing responses based on roles. Our requirement is to display different answers for five distinct roles. However, …HariPrasad$24 22 views 3 comments 0 points Most recent by Martin Deh-Oracle Digital Assistant & Mobile
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Looking for use case by for API service using Visual mode in ODA in HCMSummary: Actually I am trying to built ODA to fetch the names of project from fusion. I got struct in the how write the expression (in JSON or by using freemaker..as pro…Dhanashree 82 views 17 comments 0 points Most recent by Soumya Dubey-Oracle Digital Assistant & Mobile
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Oracle Digital Assistant - Continue within context of the invoked skillSummary: Hi all, We're currently using Oracle Digital Assistant and connecting it to Oracle's Generative AI agent service by creating a custom skill and tagging it to an…
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Delivered Custom components doesn't work after repackingSummary: Hi Team, we have a skill which works out of the box. If we download the custom components, without making any changes just repack it using (npm install, npm pac…Vishwa007 11 views 3 comments 0 points Most recent by PoojaUmesh_GSC-Oracle Digital Assistant & Mobile
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How can I find out about future releases for Oracle Digital Assistant?Summary: Hello Experts, Need some info on Digital Assistant Future roadmap. In which month upgrades will release. Code Snippet (add any code snippets that support your t…
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How to disable attachments for certain states in the chatSummary: We want to either enable or disable the attachment button in the chatbot UI based on the current state in the YAML. How do we achieve this? We do know that we h…
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How to invoke rest api configure with SSL certificates from oda using REST service component in ODASummary: We have created private endpoint in oda and using that we need to invoke private rest apis. Target APIs are SSL certificate enabled. We do not have any option i…
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How to integrate the Peoplesoft Expense Skill in MS teams - PICASOSummary: Do we have any documentation detailing the configuration steps on how to integrate the Peoplesoft Expense Skill/PICASO in Microsoft teams.
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Is resource bundle text is controlled by language and key or can be controlled by country?Summary: Hi All, We are facing an issue with the bot response in one specific case. The same language is used in two different countries. But the the response of the BOT…Oguri Rama Yogaiah 51 views 12 comments 0 points Most recent by Martin Deh-Oracle Digital Assistant & Mobile
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Match score is varying from version to other without any change in Intent or UtterenceSummary: Hi All, We are facing an issue with the same keyword, The match intent score is varying from version to version. Based on the score it is matching with the wron…Oguri Rama Yogaiah 1 view 0 comments 0 points Started by Oguri Rama Yogaiah Digital Assistant & Mobile
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How to Dynamically Pass/Update path parameter in REST API End pointHi everyone, I’m using the REST API component in Oracle Digital Assistant (ODA) to consume an API that cancels an existing activity. The requirement is to pass the activ… -
Help Required for Live Agent HandoverSummary: Hi there, We are trying to make a simple Poc (Proof of Concept) centered around live agent transfer. It stands that whenever the DA goes into the unresolved int… -
How can we implement Sentiment Analysis in Oracle Digital Assistant (ODA)?Hello there. We are currently exploring the ways to implement sentiment analysis in Oracle Digital Assistant. Currently what we are doing is we are exploring a way to fi…
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Is there a way to pull the chat durationSummary: Hi All, In the insights data of the Oracle Digital Assistant skill there is an "Average time spent on conversations" available. Is there a way we can see the in…Oguri Rama Yogaiah 11 views 0 comments 0 points Started by Oguri Rama Yogaiah Digital Assistant & Mobile
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Chatbot integration with FusionSummary Chatbot integration with FusionContent Hi everybody Does anyone have any experience on how to integrate chatbots with Fusion? I can't seem to find any guide or t…
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B2C live Agent auto routing queue is not workingB2C live Agent auto routing queue is not working Hi Team, I have the skill to connect with B2C live agent with auto routing queue. To do that, I'm setting an incident cu…
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The value ${system.message.messagePayload.position} is not workingSummary: I'm using ${system.message.messagePayload.position} to show the time and position in queue likee in the "documentation" and is not working -
How to implement user authentication and authorization in SQL dialogue skillWe would like access and autirize user in sql dialogue skill . User can query data from rows having acceess to them
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ODA Analytics ExportSummary What analytics data can I generate from the exported CSVContent Hi everyone, I have the CSV exported from the insight. Can anyone suggest what all data can I ext…Sharath Chandra Gavini 28 views 4 comments 0 points Most recent by Oguri Rama Yogaiah Digital Assistant & Mobile -
How can i check if someone has the right role before answering a FAQ with a link in Oracle SaaS?I want to build a FAQ where a user can ask 'where can I enter purchase requisitions'? I can give an answer with a link to the screen, but .. I first want to check if the… -
What should be the best practice to assign user id for a conversation in Oracle Digital assistantWhile extracting insights/conversation logs from oda ,our customer wants valid username to be present as part of column USER_ID so that they can identify the conversatio…
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Timeout not working with OSvC and facebookHello everyone, I need some advice on configuring timeouts for live chat platforms, taking into consideration some specific scenarios we're facing. Currently, we have a …
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Connecting to on premise database from Oracle Digital Assistant for SQL dialogue skillsWe need to connect to on premise database for configuring skills using SQL dialogues. As of now,To connect with On premise Database we need to login to RDP from where we…vicky fk 1 view 1 comment 0 points Most recent by "Shub Lahiri, A-Team-Oracle" Digital Assistant & Mobile