Bots
Discussion List
-
Is oda editable form component not available with osvc/b2c service chat inlay?Summary: We are using da as agent where we are using form component to get user input. it is working for oda conversation tester but it is not working with osvc chat inl…vicky fk 19 views 1 comment 0 points Most recent by Petra Bikkembergs-Oracle Product manager-Oracle Digital Assistant and Mobile -
Has anyone been able to extend longer Answer Intent responses into multiple bubbles?Summary: Some of our Answer Intents have responses that are too long to fit in the chat bubble window. When the answer is received users must scroll up to view the begin… -
External Candidate Experience Job Application Status - Phone Number or Email not WorkingSummary: External Candidate Experience Job Application Status - Phone Number or Email not Working. When phone# or Email is provided ODA responds as I'm sorry, I am havin…
-
ADDRESS entity is not recognicedSummary: When I tried to enter the address, the system i't recognized the adrees, y tried with the example and wit those address "24 Maple Lane, Apt 102, Muleshoe, Texas… -
Is thIs there an ODA RFI/RFP template that I can access that has answers to typical questions?Summary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…cvallent-Oracle 16 views 4 comments 0 points Most recent by cvallent-Oracle Digital Assistant and Mobile
-
Testing ODA on WhatsAppContent Hi, I am trying to publish my ODA to WhatsApp. However, I am done with all steps but I still can't receive replies from the ODA once I message the phone number r…
-
ODA IP Information - 403 errorSummary: Hi Team, We are facing a 403 error in a REST API with a custom component. Then we found this Oracle Doc ID 2637866.1, that recommends adding the ODA IP that is … -
ODA : Visual Flow Unable to see statesHi Team, After I made some changes to the ODA visual flow, looks like some states are not visible in it (I didn't delete any states), but when I test it in the preview I… -
Oracle Digital assistant implementation in SAASSummary: We have requirement to set up the ODA (oracle Digital assistant) in Fusion environments. I would highly appreciate if you could provide me with the necessary do…
-
Connecting VS Code to OKE app for ODA Custom Code debuggingSummary: Hi All, Any documentation on how to connect VS Code to OKE application so that can debug and ODA custom code locally. We were able to connect ODA to OKE. Everyt…
-
I installed the FADigitalAssistant but questions related to Benefits are unresolvedSummary: Content (required): I have tested many of the HCM and FIN skills successfully, but whenever I ask a question about benefits I get the message "I couldn't connec…
-
Expense digital assistant not reading image data properlySummary: Hi Team, We have uploaded below image and it reads amount and date properly, but merchant name does not populated correctly. What could be the reason. Also, if …Devashish Saun 16 views 3 comments 0 points Most recent by Surlina Yin-Oracle Digital Assistant and Mobile -
How to upload receipt while creating expense via Expense AssistantSummary: We are new to ODA, and currently exploring ODA (specially expense assistant) that comes with FA. As per document , we can create expense by uploading receipt. b…
-
B2C live Agent auto routing queue is not workingB2C live Agent auto routing queue is not working Hi Team, I have the skill to connect with B2C live agent with auto routing queue. To do that, I'm setting an incident cu…
-
Create Action Button in Answer Intents and send the clicked text into CoversationSummary: How to Create Action Button in Answer Intents and send the clicked text into Coversation? Content (required): Version (include the version you are using, if app…Amandeep Kumar 11 views 1 comment 0 points Most recent by Surlina Yin-Oracle Digital Assistant and Mobile
-
Configure finance,hcm oracle skills on PaaS ODA instanceSummary: We have PaaS ODA instance as standalone instance and not attached to any FA domain. Can we use this ODA instane to configure Oracle skills for finance,hcm,epm? …
-
[ERROR] Import Query Entities: Couldn't load table namesSummary: Hi All! I am trying to import Entities from Data Service. I am encountering this error when importing tables and clicking the dropdown to view the table columns…
-
Customer Experience and digital assistants with Boxfusion – Webcast July 25th 2023Summary: Customer Experience and digital assistants with Boxfusion – Webcast July 25th 2023 Content (required): Learn from call center implementations to improve custome…Juergen Kress-Oracle 19 views 0 comments 0 points Started by Juergen Kress-Oracle Digital Assistant and Mobile -
How to configure OCI IAM domain with ODA as identity provider considering IDCS has been migratedSummary: considering IDCS has been migrated to OCI IAM Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snippet…
-
Error Importing Sample skillSummary: Error Importing Sample Skill from Store Content (required): Curious if anyone else has encountered this error trying to import the sample PizzaSkill Visual Desi…
-
ODA Live Chat handoff to B2B ServiceSummary: Does ODA support live chat handoff to B2B Service? Content (required): The ODA documentation talks about built in support for B2C Service. There is also another…
-
how to change the chat bot button text colour and background colour in the HCM studioSummary: Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snippets that support your topic, if applicable):Anupama Patil-Oracle 31 views 0 comments 0 points Started by Anupama Patil-Oracle Digital Assistant and Mobile
-
Not able to invoke skill from another skill using visual flow designerSummary: Not able to invoke skill from another skill using visual flow designer Content (required): Version (include the version you are using, if applicable): Code Snip…vicky fk 61 views 1 comment 0 points Most recent by Daniel Niculescu-Oracle Digital Assistant and Mobile
-
Chatbots on Campus: The New Voice of Higher Education – Webinar April 20th 2023Summary: Chatbots on Campus: The New Voice of Higher Education – Webinar April 20th 2023 Content (required): Transform the student experience by using a digital assistan…Juergen Kress-Oracle 11 views 0 comments 0 points Started by Juergen Kress-Oracle Digital Assistant and Mobile
-
Do we have template that can be used for Conversation design workshopSummary: Do we have template that can be used for Conversation design workshop Content (required): Version (include the version you are using, if applicable): Code Snipp…
-
Not able to find the Expense list in the bot.Summary: Hi Team we have enabled Expense bot (Digital Assistant). We are not able to create any expense due to the expense list missing. Please find the below screenshot…Praveen Gollu-Oracle 37 views 2 comments 0 points Most recent by Praveen Gollu-Oracle Digital Assistant
-
Chatbot integration with FusionSummary Chatbot integration with FusionContent Hi everybody Does anyone have any experience on how to integrate chatbots with Fusion? I can't seem to find any guide or t…
-
Oracle Web Channel -SDK: Uncaught TypeError: WebSDK is not a constructorSummary: Accessing the web-sdk from JavaScript code give below error for Oracle Web Channel Bots = new WebSDK(chatWidgetSettings); Uncaught TypeError: WebSDK is not a co… -
Customer Success Webcast Series Oracle Digital Assistant 2023Summary: Oracle Digital Assistant is an AI service that offers prebuilt skills and templates to create conversational experiences for your business applications and cust…Juergen Kress-Oracle 31 views 0 comments 1 point Started by Juergen Kress-Oracle Digital Assistant and Mobile
-
DA Skills for Oracle EBS ModulesSummary: Oracle DA Skills availability for Oracle EBS Content (required): I have couple of question related to DA availability for Oracle EBS Modules Are there any plans…