Help Required for Live Agent Handover

Summary:

Hi there,

We are trying to make a simple Poc (Proof of Concept) centered around live agent transfer. It stands that whenever the DA goes into the unresolved intent flow, the Agent Handover must be triggred, i.e. if DA fails to answer user query, some human agent will take care of it then.

Now there is a slight difficulty or should I say a small doubt. While going through the documentations, we found out that we need to Add Agent Integration. For that we see this form.

Can someone shed a light on what exactly we should input as domain name or host name?