Conversational AI
Discussion List
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Contextual response based on rolesSummary: Hi Experts, We need assistance with contextualizing responses based on roles. Our requirement is to display different answers for five distinct roles. However, …HariPrasad$24 23 views 3 comments 0 points Most recent by Martin Deh-Oracle Digital Assistant & Mobile -
Invoking flow directly after LLM responseHello there, We are exploring Generative AI and LLMs in Oracle Digital Assistant and we do have a question regarding it. Our Problem Statement : Suppose that our Cohere … -
Oracle Digital Assistant - Continue within context of the invoked skillSummary: Hi all, We're currently using Oracle Digital Assistant and connecting it to Oracle's Generative AI agent service by creating a custom skill and tagging it to an…
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Custom Button to Exit SkillSummary: Hi all, Just wondering if it is possible to exit a skill upon a button click. Content (please ensure you mask any confidential information): In ODA, I have two …
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How to disable attachments for certain states in the chatSummary: We want to either enable or disable the attachment button in the chatbot UI based on the current state in the YAML. How do we achieve this? We do know that we h…
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Invoking Generative AI Agent from ODASummary: Trying to invoke Generative AI Agent end point from Oracle Digital Assistant as a REST service. Content (please ensure you mask any confidential information): I…
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How to invoke rest api configure with SSL certificates from oda using REST service component in ODASummary: We have created private endpoint in oda and using that we need to invoke private rest apis. Target APIs are SSL certificate enabled. We do not have any option i…
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How to integrate the Peoplesoft Expense Skill in MS teams - PICASOSummary: Do we have any documentation detailing the configuration steps on how to integrate the Peoplesoft Expense Skill/PICASO in Microsoft teams.
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How to Dynamically Pass/Update path parameter in REST API End pointHi everyone, I’m using the REST API component in Oracle Digital Assistant (ODA) to consume an API that cancels an existing activity. The requirement is to pass the activ… -
Help Required for Live Agent HandoverSummary: Hi there, We are trying to make a simple Poc (Proof of Concept) centered around live agent transfer. It stands that whenever the DA goes into the unresolved int…
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How can we implement Sentiment Analysis in Oracle Digital Assistant (ODA)?Hello there. We are currently exploring the ways to implement sentiment analysis in Oracle Digital Assistant. Currently what we are doing is we are exploring a way to fi…
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Chatbot integration with FusionSummary Chatbot integration with FusionContent Hi everybody Does anyone have any experience on how to integrate chatbots with Fusion? I can't seem to find any guide or t…
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ODA Value propositionSummary: Hello, I am looking to gather some information around following topics: Any metrics or data on the savings/benefits of using ODA (e.g., client X reduced help de…
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B2C live Agent auto routing queue is not workingB2C live Agent auto routing queue is not working Hi Team, I have the skill to connect with B2C live agent with auto routing queue. To do that, I'm setting an incident cu…
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How to implement user authentication and authorization in SQL dialogue skillWe would like access and autirize user in sql dialogue skill . User can query data from rows having acceess to them
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ODA Analytics ExportSummary What analytics data can I generate from the exported CSVContent Hi everyone, I have the CSV exported from the insight. Can anyone suggest what all data can I ext…Sharath Chandra Gavini 27 views 4 comments 0 points Most recent by Oguri Rama Yogaiah Digital Assistant & Mobile -
How to integrate the analytics between Oracle Digital Assistant's skill and Oracle FusionSummary: So we have beautiful data in Oracle Digital Assistant and Oracle Fusion Service. We want to put them in the same dashboard. Content (please ensure you mask any …Calin Pavel 32 views 3 comments 0 points Most recent by Oguri Rama Yogaiah Digital Assistant & Mobile -
What should be the best practice to assign user id for a conversation in Oracle Digital assistantWhile extracting insights/conversation logs from oda ,our customer wants valid username to be present as part of column USER_ID so that they can identify the conversatio…
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Connecting to on premise database from Oracle Digital Assistant for SQL dialogue skillsWe need to connect to on premise database for configuring skills using SQL dialogues. As of now,To connect with On premise Database we need to login to RDP from where we…vicky fk 1 view 1 comment 0 points Most recent by "Shub Lahiri, A-Team-Oracle" Digital Assistant & Mobile
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how to use logger in LLM transformationSummary: I'm using the custom LLM Transformation event handler and I've tried using context.logger().info('sample text') but it doesn't show in diagnostic logs. I tried …Xena Arcabos-133101 1 view 0 comments 0 points Started by Xena Arcabos-133101 Digital Assistant & Mobile
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ODA expense facing issue. Bad Message 431Summary: Hi Experts, I have enabled the ODA expenses in one of our demo environment successfully couple of weeks back. Now when I am trying to access the ODA environment…Praveen Gollu-Oracle 1 view 0 comments 0 points Started by Praveen Gollu-Oracle Digital Assistant & Mobile
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ODA - Service. Customers need to write to enable web agent.Summary: When ODA directs the customer to the web agent, the agent can accept a ticket. However, while the agent can send an unlimited number of messages, the customer c… -
ODA - start converssation (detect language). automatically detect Knowledge BaseSummary: (New in ODA) 1- I want to ODA to start with a conversation hint on the web and FB messenger, I don't want the customer to start the chat. is there a way to chat…
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How to Pass array in json to a body of service integration state by taking input from form stateSummary: I am working on a use to create a Sales Order in JDEdwards ERP using ODA, where I need to take few mandatory inputs from the user and then pass it to the Servic…
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Skill variable in visual flowSummary: Skill variable not storing value Content (please ensure you mask any confidential information): Hi Gurus! Our plan is to use a skill variable that stores value …Xena Arcabos-133101 1 view 0 comments 0 points Started by Xena Arcabos-133101 Digital Assistant & Mobile
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Unable to make a direct POST webhook callSummary: Im trying to make a stand alone POST call to my ODA webhook URL Content (required): I've enabled the channel, I've generated the authentication code, but i am a…Derrick Thomas-140392 41 views 2 comments 0 points Most recent by Calin Pavel Digital Assistant & Mobile
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Conversational AI Partners Bootcamp in London on 12-13 March 2024Exciting news - the doors to Pre-CloudWorld 2024 are officially open, and we want YOU to be part of this tech extravaganza! 🎊 Join us on March 12-13, 2024, at 50 Padding…Dr Surlina Yin-Oracle 53 views 2 comments 1 point Most recent by Dr Surlina Yin-Oracle Digital Assistant & Mobile -
I'm trying to invoke a cload coach (Oracle Guided Learning) from Digital Assistant ..Followed the instructions at dit artikel. Basically it says to add So I created a Send Message action with the following Start Cloud Coach over Rapportages This… -
Using bots-node-sdk for custom component developmentSummary: I am using bots-node-sdk to development custom component. I am facing issues while passing variable from Bot to custom component. When i am sending name variabl…ArunBangalore-Oracle 25 views 4 comments 0 points Most recent by ArunBangalore-Oracle Digital Assistant & Mobile
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Oracle Digital Assistant Send Converation History to External MailboxSummary: Oracle Digital Assistant - Send Converation History to External Mailbox Content (please ensure you mask any confidential information): Hi all, Looking for input…