Conversational AI
Discussion List
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Oracle Digital Assistant Cloud vs ODA SaaSSummary Oracle Digital Assistant Cloud vs ODA SaaSContent So we have two versions of ODA one which is for Oracle SaaS and another which is for any use case, in order to … -
Expense digital assistant not reading image data properlySummary: Hi Team, We have uploaded below image and it reads amount and date properly, but merchant name does not populated correctly. What could be the reason. Also, if …Devashish Saun 15 views 3 comments 0 points Most recent by Surlina Yin-Oracle Digital Assistant and Mobile -
How to upload receipt while creating expense via Expense AssistantSummary: We are new to ODA, and currently exploring ODA (specially expense assistant) that comes with FA. As per document , we can create expense by uploading receipt. b…
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Track conversational history when agent is unavailableHi Team, I need to create an OSvC Incident using REST API component, when a live/human agent is unavailable, and in that Incident want to store the conversation history … -
B2C live Agent auto routing queue is not workingB2C live Agent auto routing queue is not working Hi Team, I have the skill to connect with B2C live agent with auto routing queue. To do that, I'm setting an incident cu…
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Configure finance,hcm oracle skills on PaaS ODA instanceSummary: We have PaaS ODA instance as standalone instance and not attached to any FA domain. Can we use this ODA instane to configure Oracle skills for finance,hcm,epm? …
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Is oda editable form component not available with osvc/b2c service chat inlay?Summary: We are using da as agent where we are using form component to get user input. it is working for oda conversation tester but it is not working with osvc chat inl…
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[ERROR] Import Query Entities: Couldn't load table namesSummary: Hi All! I am trying to import Entities from Data Service. I am encountering this error when importing tables and clicking the dropdown to view the table columns…
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Customer Experience and digital assistants with Boxfusion – Webcast July 25th 2023Summary: Customer Experience and digital assistants with Boxfusion – Webcast July 25th 2023 Content (required): Learn from call center implementations to improve custome…Juergen Kress-Oracle 15 views 0 comments 0 points Started by Juergen Kress-Oracle Digital Assistant and Mobile -
How to configure OCI IAM domain with ODA as identity provider considering IDCS has been migratedSummary: considering IDCS has been migrated to OCI IAM Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snippet…
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Disable Digital AssistantHi, I would like to know how can I disable the digital assistance from Payables Invoices dashboard page. Kindly suggest Thanks -
Digital Assistant Product Update Webcast June 28th 2023Summary: Attend the webinar series for the latest Oracle Digital Assistant Updates from the Oracle Product Management Team. Innovate SaaS (HCM, EX, ERP) with pre-built e…Juergen Kress-Oracle 25 views 0 comments 0 points Started by Juergen Kress-Oracle Digital Assistant and Mobile
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Announcing The New Oracle Digital Assistant Professional Certification Course and Exam (2023)We are pleased to announce the release of the 2023 version of the Oracle Cloud Platform Digital Assistant Professional Certification course and exam through Oracle Unive…Daniel.Teixeira-Oracle 56 views 0 comments 0 points Started by Daniel.Teixeira-Oracle Digital Assistant and Mobile
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Not able to invoke skill from another skill using visual flow designerSummary: Not able to invoke skill from another skill using visual flow designer Content (required): Version (include the version you are using, if applicable): Code Snip…vicky fk 65 views 1 comment 0 points Most recent by Daniel Niculescu-Oracle Digital Assistant and Mobile
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Disable confirmation prompt for exit button for Oracle Web channelSummary: For the Oracle Web channel, I wish to disable the confirmation prompt for when the exit button is given. Content (required): As of the SDK version 21.12 for Ora…
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Do we have template that can be used for Conversation design workshopSummary: Do we have template that can be used for Conversation design workshop Content (required): Version (include the version you are using, if applicable): Code Snipp…
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How can we extract SQL from SQL Dialog in ODA?Summary: Extract the SQL from SQL Dialog skill in ODA. Content (required): We are attempting to use the intelligence of the SQL Dialog skill available in Digital Assista…Reghu.Kamal 115 views 8 comments 0 points Most recent by Daniel.Teixeira-Oracle Digital Assistant and Mobile -
Chatbot integration with FusionSummary Chatbot integration with FusionContent Hi everybody Does anyone have any experience on how to integrate chatbots with Fusion? I can't seem to find any guide or t…
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Oracle Web Channel -SDK: Uncaught TypeError: WebSDK is not a constructorSummary: Accessing the web-sdk from JavaScript code give below error for Oracle Web Channel Bots = new WebSDK(chatWidgetSettings); Uncaught TypeError: WebSDK is not a co… -
The subject claim identifying the subject of the JWT is missingi am trying to access bot using Microsoft identity and this error showed how can i solve it Error State:MicrosoftOauth2AccountLink Error Message: The subject claim ident…Hamdien 25 views 1 comment 0 points Most recent by Vincent Heinink-Oracle Digital Assistant and Mobile
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why i can not invoke skilli created two skills i tried the call from first skill the second skill when i try to configure invoke skill component the system in dialog flow always show empty in ski…
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Visual Flow and custom componenti am using ODA with custom component via visual flow i have issues how can get the output from custom component and put it in variable when i do test always show variabl…
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custom component and SOAPdo you have any example custom component with node js to call SOAP services
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You want to build better bots with Oracle Digital Assistant?Summary: Digital Assistant best practices webcast series on-demand Content (required): Watch the webcast series on-demand: What makes a great digital assistant Productio…Juergen Kress-Oracle 36 views 0 comments 1 point Started by Juergen Kress-Oracle Digital Assistant and Mobile
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Customer Success Webcast Series Oracle Digital Assistant 2023Summary: Oracle Digital Assistant is an AI service that offers prebuilt skills and templates to create conversational experiences for your business applications and cust…Juergen Kress-Oracle 35 views 0 comments 1 point Started by Juergen Kress-Oracle Digital Assistant and Mobile
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keepTurn transitionSummary: Need to understand the keepTurn boolean values effect with transition set Content (required): I read the documentation for keepTurn as well as the white paper f…
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Enable SSO in ODA from client webHi, Can you help me how to configure SSO in web channel we need to authenticate the users via SSO to access our chatbot and extract some data like employee ID and email …
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Image to base64Summary The Uploaded image from ODA convert it to base64Content Do you have any idea on how to create a custom component that convert image to base64 so that it will be …Nina Bonita Brilleta 42 views 5 comments 0 points Most recent by Varun057 Digital Assistant and Mobile
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How to integrate or embed Oracle Digital Assistant in Oracle Analytics CloudSummary: How to integrate or embed Oracle Digital Assistant in Oracle Analytics Cloud Content (required): Version (include the version you are using, if applicable): Cod…Nina Bonita Brilleta 85 views 2 comments 0 points Most recent by Nina Bonita Brilleta Digital Assistant and Mobile
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How can I attach a video in a card type in System.CommonResponse componentSummary: How can I attach a video in a card type in System.CommonResponse component, below is the screenshot that I want to achieve. Content (required): Version (include…Nina Bonita Brilleta 15 views 2 comments 0 points Most recent by Nina Bonita Brilleta Digital Assistant and Mobile