Conversational AI
Discussion List
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ODA Web channel sample - where does upload attachment goSummary ODA Web channel sample - where does upload attachment goContent I am using the sample java script web app given for web channel, i can use the + icon to upload t…Pawan Gupta Deloitte 33 views 3 comments 0 points Most recent by Jack Mason Digital Assistant & Mobile -
How to pass bot user conversation history to Agent ?Summary: Hi, How can we pass the bot-user conversation history to become available to the called human agent ? Is is done from the Skill (Skill Conversation logging opti… -
Chatbot introduction and hands-on workshop series with Oracle Digital Assistant (Spanish) November 9Summary: hands-on Oracle Digital Assistant Training Content (required): Want to get started with Chatbots? Attend the introduction and hands-on workshops with Oracle Dig…Juergen Kress-Oracle 13 views 0 comments 0 points Started by Juergen Kress-Oracle Digital Assistant & Mobile -
Oracle Digital Assistant Release 21.08Summary Release 21.08 of Oracle Digital Assistant is now available for all customersContent The Oracle Digital Assistant (ODA) Team is thrilled to announce the availabil…Joe Huang-Oracle 24 views 1 comment 1 point Most recent by David Mills-Oracle Digital Assistant & Mobile -
The Right Tool for the Job – ECHO Improves Customer Service with Oracle Digital Assistant IntegratedContent Conversational AI helps ECHO achieve 400% ROI ECHO Incorporated is a worldwide leader in the manufacturing of professional-grade, high-performance outdoor power …Juergen Kress-Oracle 5 views 2 comments 2 points Most recent by Juergen Kress-Oracle Digital Assistant & Mobile
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Conversational AI helps ECHO achieve 400% ROIECHO Incorporated is a worldwide leader in the manufacturing of professional-grade, high-performance outdoor power equipment for commercial and homeowner use. ECHO produ…Juergen Kress-Oracle 11 views 0 comments 2 points Started by Juergen Kress-Oracle Digital Assistant & Mobile
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Some of the results from knowledge search is not related to searchTermSummary: Knowledge Search Component in Digital Assistant Content (required): I am using knowledge search component to see the related article in service cloud, however s…User_K8EOS 23 views 2 comments 0 points Most recent by Chris Kutler-Oracle Digital Assistant & Mobile
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Can't seem to access the IDCS BOTSExternalAPIOAuthClient_Summary API, Conversation LogContent Hi, I cannot seem to leverage the REST APIs of my chatbot instance because when i go to IDCS to secret the client id and secret key,…Derrick Thomas-140392 29 views 4 comments 0 points Most recent by Derrick Thomas-140392 Digital Assistant & Mobile
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Storage Type; Local storage in web-sdk how to use and how it worksSummary How does the Local storage in web-sdk works and how to use it.Nina Bonita Brilleta 26 views 0 comments 0 points Most recent by Nina Bonita Brilleta Digital Assistant & Mobile
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Error during uploading HTML Form in Resource bundleContent Hello, I am trying to create HTML Form in chatbot using Resource Bundle but code does not work. below code is I am taking for reference to create a HTML Form.Cod…
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Entity Event Handler - Specify the next entityContent We are using EEH for resolving composite bag and we have 2 entities of same type i.e. NUMBER. Can we specify in the node js if we want to resolve a particular en…User_Y3CBW 11 views 1 comment 0 points Most recent by Grant Ronald-Oracle Digital Assistant & Mobile -
Elasticsearch QnA to be deprecated !!!Content Hello, Is there any plan to remove QnA which is built based on Elasticsearch ? We know QnA Answer Intent is much better in terms of understanding not keyword mat… -
Intelligent Advisor ErrorSummary Can someone help me regarding this error?Content Here is the error I have encountered after answering the assessment of Intelligent Advisor Error Error State: in…Nina Bonita Brilleta 29 views 1 comment 0 points Most recent by Chris Kutler-Oracle Digital Assistant & Mobile
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Fetching Multiple values from index's on Common Response ComponentContent Hi All, I am not able to capture the multiple index values in a single variable.I have attached the screenshot of issue.Please help me to troubleshoot this issue…Ankan Chanda 24 views 1 comment 0 points Most recent by Chris Kutler-Oracle Digital Assistant & Mobile
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How to integrate ODA with Oracle CX and Procurement Cloud ApplicationsSummary How to integrate ODA with Oracle CX and ERP Cloud ApplicationsContent Business Case for Oracle Procurement Cloud Example 1: Customer: How many Suppliers are prom… -
Native Language Support in Entity Value ListContent Hey guys! I need to create a button list that uses Value list entity in multi-language. I already created a value list in different languages but whenever I try …Xena Arcabos-133101 21 views 3 comments 0 points Most recent by Frank Nimphius-Oracle Digital Assistant & Mobile
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Integration with ODA without webhooksSummary Integration with ODA without webhooksContent Hello, is there any way to integrate with ODA without using webhooks where I can send the request and get the respon…
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Connecting ODA Component to On-prem APIs using DRGContent Hi, We are configuring ODA for on-premise Peoplesoft applications. Due to security constraints, communication between on-premise endpoints and ODA should be over…
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Oracle Digital Assistant - Agent system through webhooksSummary Can somebody provide the right webhook agent payloads for ODA 20.08?Content Dear People, I'm trying to implement a 3rd party agent system through webhooks . I'm …Lorenzo Mac-Donald-251034 42 views 1 comment 0 points Most recent by Tamer Qumhieh Digital Assistant & Mobile
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How to extract chat conversation and pass it as a parameter in custom component for webservice postSummary How to extract chat conversation and pass it as a parameter in custom component for webservice postContent We are currently working on an enhancement to include …Nina Bonita Brilleta 47 views 5 comments 0 points Most recent by Chris Kutler-Oracle Digital Assistant & Mobile
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ODA Deployment and Testing strategiesSummary CI/CD for ODAContent Has any one implemented a C/CD deployment and testing pipeline for ODA. Deployment pipeline 1. If I need to implement a CI/CD pipeline for O…
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How to change chatbot time zoneSummary How to change chatbot time zoneContent How to change ODA chat message date or the chatbot time zone? Version 20.06Nina Bonita Brilleta 31 views 3 comments 0 points Most recent by Nina Bonita Brilleta Digital Assistant & Mobile
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How to disable User Terminate function of ODA in live chat using "bye" exit keywordSummary Disable User Terminate function of ODA in live chat using "bye" exit keywordContent I am trying to disable User Terminate function of ODA in live chat using "bye…Nina Bonita Brilleta 33 views 16 comments 0 points Most recent by Chris Kutler-Oracle Digital Assistant & Mobile
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Hide message in the new web SDKSummary beforeDisplay is not working in case of Bots.sendMessageContent Hi, I'm using the new web SDK to replace Smooch Plugin, I noticed that delegate beforeDisplay is …User_TSHHI 32 views 6 comments 0 points Most recent by Sharath Chandra Gavini Digital Assistant & Mobile -
End a session in new Oracle Web SDKSummary How can I clear a conversation and trigger a new one from the same user?Content Hi everyone, I am looking for a way to reset a conversation for a user. In Gen1, …Sharath Chandra Gavini 19 views 3 comments 0 points Most recent by User_TSHHI Digital Assistant & Mobile -
Does ODA support SAML assertion?Summary Does ODA support SAML assertion?Content Hello Gurus - We want to implement security with our ODA and want to know if we can implement SAML assertion? As far as I…Alvin John Margallo 12 views 0 comments 1 point Most recent by Alvin John Margallo Digital Assistant & Mobile -
How to call intent between the conversation?Summary I am not able to call intent between the list prompt.Content My scenario is like between the ongoing conversation I want to call any intent. I used resetVariable…subhajit saha 36 views 2 comments 0 points Most recent by Alvin John Margallo Digital Assistant & Mobile
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I am trying to use Bots.updateUser() but not working.Summary I am trying to call Bots.updateUser() but its not working. I am sharing my code Please review and help me out on this.Version 20.06Code Snippet /** * Initialize…subhajit saha 23 views 5 comments 1 point Most recent by Frank Nimphius-Oracle Digital Assistant & Mobile
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How to automate Dynamic Entities ProcessSummary Dynamic EntityContent I have created a Dynamic Entity in my BOT, and using the steps mentioned on https://docs.oracle.com/en/cloud/paas/digital-assistant/rest-ap…AnubhavBhargava 31 views 1 comment 0 points Most recent by Frank Nimphius-Oracle Digital Assistant & Mobile -
Saas Prebuilt SkillsSummary Saas Prebuilt SkillsContent helloDo you have detailed document about Prebuilt SkillsIn Fusion ERP sunch as sales, Accounting SCM , HR, log fireI need to know mor…