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Discussion List
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Is there a way to pull the chat durationSummary: Hi All, In the insights data of the Oracle Digital Assistant skill there is an "Average time spent on conversations" available. Is there a way we can see the in…Oguri Rama Yogaiah 11 views 0 comments 0 points Started by Oguri Rama Yogaiah Digital Assistant & Mobile -
B2C live Agent auto routing queue is not workingB2C live Agent auto routing queue is not working Hi Team, I have the skill to connect with B2C live agent with auto routing queue. To do that, I'm setting an incident cu… -
The value ${system.message.messagePayload.position} is not workingSummary: I'm using ${system.message.messagePayload.position} to show the time and position in queue likee in the "documentation" and is not working -
How to implement user authentication and authorization in SQL dialogue skillWe would like access and autirize user in sql dialogue skill . User can query data from rows having acceess to them
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ODA Analytics ExportSummary What analytics data can I generate from the exported CSVContent Hi everyone, I have the CSV exported from the insight. Can anyone suggest what all data can I ext…User_2025-02-04-11-02-46-724 26 views 4 comments 0 points Most recent by Oguri Rama Yogaiah Digital Assistant & Mobile -
How can i check if someone has the right role before answering a FAQ with a link in Oracle SaaS?I want to build a FAQ where a user can ask 'where can I enter purchase requisitions'? I can give an answer with a link to the screen, but .. I first want to check if the… -
What should be the best practice to assign user id for a conversation in Oracle Digital assistantWhile extracting insights/conversation logs from oda ,our customer wants valid username to be present as part of column USER_ID so that they can identify the conversatio…
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Timeout not working with OSvC and facebookHello everyone, I need some advice on configuring timeouts for live chat platforms, taking into consideration some specific scenarios we're facing. Currently, we have a …
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Connecting to on premise database from Oracle Digital Assistant for SQL dialogue skillsWe need to connect to on premise database for configuring skills using SQL dialogues. As of now,To connect with On premise Database we need to login to RDP from where we…vicky fk 1 view 1 comment 0 points Most recent by "Shub Lahiri, A-Team-Oracle" Digital Assistant & Mobile
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ODA Bot - Application Event message not displayed in User Channel - SlackHi, We have done the integration of ODA with Slack Channel. User initiated Conversation is working fine. We tried to pass an Application Event message to User Channel. C…Ganeshkumar R 11 views 2 comments 0 points Most recent by "Shub Lahiri, A-Team-Oracle" Digital Assistant & Mobile
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Problems with Instagram and ODAI'm having trouble connecting the Instagram Messenger API with ODA. According to Meta Developers and ODA documentation, the communication is practically the same, but it…
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how to use logger in LLM transformationSummary: I'm using the custom LLM Transformation event handler and I've tried using context.logger().info('sample text') but it doesn't show in diagnostic logs. I tried …Xena Arcabos-133101 1 view 0 comments 0 points Started by Xena Arcabos-133101 Digital Assistant & Mobile
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ODA expense facing issue. Bad Message 431Summary: Hi Experts, I have enabled the ODA expenses in one of our demo environment successfully couple of weeks back. Now when I am trying to access the ODA environment…Praveen Gollu-Oracle 1 view 0 comments 0 points Started by Praveen Gollu-Oracle Digital Assistant & Mobile
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Why is digital assistant opening automatically in oracle fusionEach time I navigate to a new page the DA automatically opens up ... These are my settings of the DA in SaaS .. So is there some other setting I'm missing? Not sure if t…Pam Koertshuis 14 views 1 comment 0 points Most recent by Prathamesh Sakarkar Digital Assistant & Mobile
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A conflict occurred while attempting to merge skill registrationSummary: Hi All, We are facing an error "A conflict occurred while attempting to merge skill registration for skill which name: MiscSkill" while rebasing an Extended Dig…Oguri Rama Yogaiah 1 view 0 comments 1 point Started by Oguri Rama Yogaiah Digital Assistant & Mobile
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How to display Rest API response in tabular format in ODASummary: Hello Everyone, I want display the data in table format in visual mode, which is fetch using REST API. I use the template of DisplayTable Content (please ensure…
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How can ODA start the chat?Summary: Usually, when you start a chat and click on the bubble of an "x" page, the chat already greets you and provides some suggestions. How do I make ODA do that on t…
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Can we fetch data from oracle fusion for SQL dialog in ODA?Summary: Can we directly connect oracle fusion to sql dialog for implementing ODA? Content (please ensure you mask any confidential information): Version (include the ve…
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Skill variable in visual flowSummary: Skill variable not storing value Content (please ensure you mask any confidential information): Hi Gurus! Our plan is to use a skill variable that stores value …Xena Arcabos-133101 1 view 0 comments 0 points Started by Xena Arcabos-133101 Digital Assistant & Mobile
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Unable to make a direct POST webhook callSummary: Im trying to make a stand alone POST call to my ODA webhook URL Content (required): I've enabled the channel, I've generated the authentication code, but i am a…Derrick Thomas-140392 41 views 2 comments 0 points Most recent by Calin Pavel Digital Assistant & Mobile
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Unresolved intentSummary: I have created a bot for dealing with HR enquiries, and within the configuration, I have any unresolved intents going to a specific flow for dealing with them. …
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I'm trying to invoke a cload coach (Oracle Guided Learning) from Digital Assistant ..Followed the instructions at dit artikel. Basically it says to add So I created a Send Message action with the following Start Cloud Coach over Rapportages This…
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How to randomize bot response in small talk?I was following this blog to create a randomized bot response TechExchange Quick-Tip: How To Create Randomized Bot Responses Using Resource Bundles in Oracle Digital Ass…
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Translation of 'Are you sure you want to end the conversation?'Is this a bug or can I translate this somewhere? If you end a conversation in the SaaS digital agent this is the popup, which is english. I tried to find if this is a me…Pam Koertshuis 51 views 2 comments 0 points Most recent by Pam Koertshuis Digital Assistant & Mobile
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Using bots-node-sdk for custom component developmentSummary: I am using bots-node-sdk to development custom component. I am facing issues while passing variable from Bot to custom component. When i am sending name variabl…ArunBangalore-Oracle 21 views 4 comments 0 points Most recent by ArunBangalore-Oracle Digital Assistant & Mobile
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Why is digital assistant opening automatically in oracle fusionEach time I navigate to a new page the DA automatically opens up ... These are my settings of the DA in SaaS .. So is there some other setting I'm missing? Not sure if t…
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How do i add a weblink in an digital assistant answerI'm trying to create a FAQ Chatbot for Fusion Apps tailored to our processes. So if someone asks .. can I get an overview of xyz I want to display a link to the page whe…Pam Koertshuis 42 views 1 comment 0 points Most recent by Grant Ronald-Oracle Digital Assistant & Mobile
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Share your inputs how to connect to Fusion Apps DBs to develop the SQL Dialog flow in ODASummary: We would like implement few chat bots using SQL Dialog features. Content (please ensure you mask any confidential information): Version (include the version you…
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Oracle Digital Assistant Send Converation History to External MailboxSummary: Oracle Digital Assistant - Send Converation History to External Mailbox Content (please ensure you mask any confidential information): Hi all, Looking for input…
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Is oda editable form component not available with osvc/b2c service chat inlay?Summary: We are using da as agent where we are using form component to get user input. it is working for oda conversation tester but it is not working with osvc chat inl…vicky fk 12 views 1 comment 0 points Most recent by Petra Bikkembergs - Oracle Product manager DCS-Oracle Digital Assistant & Mobile