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ODA Analytics Export — Cloud Customer Connect
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ODA Analytics Export

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edited Dec 24, 2019 11:52AM in Digital Assistant and Mobile 3 comments

Summary

What analytics data can I generate from the exported CSV

Content

Hi everyone,
I have the CSV exported from the insight. Can anyone suggest what all data can I extract out of it that can be used to report?
Also, how can I know if a conversation is complete or not from the CSV?
How can I know if it ended an error?
Is there any way to embed the Insights that are displayed in the ODA console as widgets in any web page?

Thanks in advance,
Sharath Chandra Gavini.
 

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