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Task report - who last updated?

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edited Nov 8, 2018 8:13AM in Reporting & Analytics for B2C Service 5 comments

Summary

Identify agent that last updated a task

Content

Hi all. Is it possible to identify in a TASK report who last updated? Scenario - The task is assigned to an Agent, but if another Agent makes an update to the task (eg: changes the task due date) can we identify in a report (not the audit trail) who last updated? Many thanks,

Lisa

Version

18C

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