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Report Export to Excel formatting issue.

Received Response
edited Dec 13, 2018 1:10AM in Reporting & Analytics for B2C Service 5 comments


Preset Report formatting is not working when reports export to Excel, but only for certain users.


I am having an issue with getting Reports to keep the preset formatting I designed in Service Cloud when the Report is exported to Excel. 

For consistency, I designed a preset format through Service Cloud so that each time a report is exported things like the column widths automatically format to specific values. 

For the team I work with, this works for most of us. However, I have two people on this team that get completely different values when a Report is exported to Excel. 

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