You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Add new note/thread from report

Received Response
23
Views
3
Comments
edited Jan 10, 2019 9:03AM in Reporting & Analytics for B2C Service 3 comments

Summary

Add new note/thread from report

Content

Our finance team need to respond to queries in their queue from a report. They'd like a faster way to do this without having to open every incident and add a note.

Is there a way (custom script with ConnectPHP?) to give them an option to do this from the report?

Version

18B

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!