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why Order line is not splitting to two lines when sales ord qty > available qty

Accepted answer
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edited Feb 5, 2019 7:00AM in Order Management 5 comments

Summary

Sales order qty is more than available qty,ideally it should get split ,but it is not

Content

We are in Rel 13 and update 19A,we have an Item A ,say qty is 20 but available qty is 10 ,so when we submit an order ,expectation is there should be 2 lines ,one line qty 10 should go to awaiting shipping after schedule and reservation and line 2 should be 10 may be waiting in scueduled as reservation is not available.

I had seen this happening but now it is not happening,why is that?

 

Can any expert comment on this properly.

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