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Organization Phone # Look Up

Accepted answer
edited Mar 5, 2019 9:16PM in Reporting & Analytics for B2C Service 6 comments


Hi - 

I am importing a large list of organizations over that could have multiple phone numbers tied to one org. I have created custom fields for these (ex: ph, alt_ph1, alt_ph2, etc.).  I need a way for agents to be able search for an organization by a phone number and it will look for a match in any of the phone fields to show a result.

I'm super stumped - any thoughts around the best way to do this? What expression should I use for that filter? 



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