Register today for Oracle CloudWorld. October 17th - 20th, Las Vegas

Register now

Hillel Cooperman, Senior VP of User Experience Design, has a message for you on Oracle CloudWorld

Watch now
How to check syndicate chat performance — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

How to check syndicate chat performance

Received Response
edited Mar 12, 2019 2:27PM in Reporting & Analytics for B2C Service 1 comment



i am working to get all the pages from where Chat Initiated, we are using Conditional Chat and Proactive Chat both.

Columns are required :

URL from where chat Initiated

How many time chat went Active

How many times Clicked

i did check Report ID 3058 but i think it is displaying stats of chat which implimented into Customer Portal


Howdy, Stranger!

Log In

To view full details, sign in.


Don't have an account? Click here to get started!