You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Chat Concurrency Factor - 30 min intervals

edited Mar 19, 2019 2:10PM in Reporting & Analytics for B2C Service 6 comments

Content

Hello

How would I edit the Chat Concurrency Factor (3015) to be broken down in intervals of 30 minutes instead of an average of the entire day?

 

 

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!