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Esccalation report — Cloud Customer Connect
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Esccalation report

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edited Mar 28, 2019 12:17PM in Reporting & Analytics for B2C Service 5 comments

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Hello Guys,

 

I have to create a report showing all the mail:to & mail:cc recipients for each level of escalation(Escalation Level1 & Escalation Level2) done in an Incident.

Need help from which table can I get the mail:to recipients for an incident.

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