You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Esccalation report

edited Mar 28, 2019 12:17PM in Reporting & Analytics for B2C Service 5 comments

Content

Hello Guys,

 

I have to create a report showing all the mail:to & mail:cc recipients for each level of escalation(Escalation Level1 & Escalation Level2) done in an Incident.

Need help from which table can I get the mail:to recipients for an incident.

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!