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Keyword searches by users

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edited Mar 29, 2019 1:04PM in Reporting & Analytics for B2C Service 1 comment

Summary

Keyword searches by users

Content

Hi,

We use the keyword search table to see what keywords return no results. For some words that are strange we see a lot of entries - and I'd like to know if it's the same person trying repeatedly or if somehow multiple people have the same strange ideas :P

I can't link that table to anything that would do it... is there a way to do this? All I can think of is maybe clickstreams but that seems excessive.

Thanks

Lorna

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